1. MAGESWARY SUPRAMANIAM
SUMMARY OF QUALIFICATIONS
 A highly organized and detailed oriented person with over 20 years of experience in providing
thorough and skillful administrative support to Senior Management.
 Dedicated and focused, able to set my priority and complete multiple tasks and follow through to
achieve project goals
 An independent and self -motivated professional with good writing skills, able to grow position
relationship with stakeholders and peers at all organization levels.
 High level of initiative and passion over my job and ultimate goal to achieve my personal
satisfaction prior to delivery
 Patient and honesty is my highest positive attitude I carry within myself.
 Computer skills includes: MS Word, Excel, Powerpoint
EXPERIENCE
 Currently employed at Thistle Johor Bahru , one of the leading hotels in Johor Bahru as an
Events Manager for the last 5 years (2010 – current)
JOB SCOPE
 Oversee all aspects of Hospitality and Events
 Plan, Develop, Organize and Manage events (in house)
 Plan and organizer events (external)
 Site inspection
 Provide on -site support to the operations team during event
 Solely responsible in ensuring all client request is being communicated accurately to the
operations team
 Implementing the appropriate systems and procedures to ensure a smooth flow of the
administration of the department
 Manage the Events team with 4 manning reporting to me
 Set the Key Result Achievements and guiding the team to achieve the set KRA’s.
 Highly focused on customer feedbacks and responsible to respond within 24 hours on all
dissatisfaction clientele remarks in writing
 Initiate and implementing new procedures for the department in terms of improvising the flow
of the job.
 Creating the Standard Operations Procedures.
 Entertaining clients in terms of business rapport.
 Fully responsible to work towards achieving the budget set for MICE business and customer
feedback.
 Provide training for peers to ensure that they are in line and consistently reminded the right
steps of delivering the assignments

2. MAGESWARY SUPRAMANIAM
2003 – 2010
Employed as an Events Executive /Administrator to the Events Teams at Persada Johor
JOB SCOPE
 Main role was to ensure a smooth running of the administration of the Events Team.
 The gatekeeper with the sales team to ensure all files delivered to Events team are equipped
with the full documentations required by the client.
 Assigning of the event files to the respective event coordinators in order for them to
communicate with guest for further details
 Design and implemented the ISO filing system for the team
 Monitor all leave forms and annual leave balances for the team to ensure all leaves are cleared
within the stipulated timeline.
 Prepare the necessary reports for the Events Director’s Executive Committee Meeting (Excom)
 Responsible in issuing Purchase Request for vendors (if required), follow up with purchasing on
the items status and Finance for payment to vendors.
 Secretarial support to both the Director and Assistant Director of Events
Prior to the opening of Persada Johor , was employed as the Food & Beverage Administrator at
Pan Pacific Johor Bahru. Upon the opening of Persada Johor, internal promotion was offered.
JOB SCOPE AS A FOOD AND BEVERAGE ADMINISTRATOR
 Secretarial support to the Director of Food and Beverage
 Fully in charge of the administration of the Food and Beverage Department
 Organising and maintaining filing system
 Email all promotions to the all clients programmed in the database
 Assist outlet managers in their requirement for paperwork assistance
 Act as a relieve Secretary to the General Manager in the absences of the GM secretary
1995 – 1998
SECRETARY TO THE PROJECT MANAGER – PEREMBA CONSTRUCTION MUL-T PLEX
JOB SCOPE
 Supportive Secretary job to the Project Manager
 Fully in charge of the office administration which includes all emails, correspondences to
the contractors
 Organizing and servicing meeting requirements, answering telephone calls, maintaining the
diary with appointments, managing database

3. MAGESWARY SUPRAMANIAM
1993 – 1995
SECRETARY – PUBLIC RELATIONS MANAGER – ALLSON KLANA RESORT, SEREMBAN
JOB SCOPE
 Fully in charge of the Public Relations office administration jobs
 Arranging appointments for the PR Manager
 Liaising with press members for press releases – to draft and process press releases
 Organizing festive events in the hotel – organizing and delivering the vip arrival schedules
for the officiating of the said events
 Managing database for email promotions for all guests
OTHERS MAJOR ROLES
 Being employed as the appointed Secretary for the Malaysian Association of Hotels – JOHOR
CHAPTHER for 5 years from 2005 – 2010.
JOB SCOPE
 Organising meetings on a monthly basis for the Committee Members of the Generals Managers
in Johor Hotel
 Attending to all needs on preparation for the smooth flow of the meeting arrangement with
secretarial services during the meeting.
 Solely responsible for the submission of the accounts details on a yearly basis to the appointed
accountant firm.
 Call for AGM and EGM on yearly basis.
TRAINING ATTENDED
 Five Star Service for Managers – conducted by Taylor’s College
 Think Like The Customer – conducted by PKMH Training Resources Group
 Success Skills for the Administration Professionals – Conducted by Impression Management
Professional
RECOMMENDATION LETTERS
 Numerous appraisal letters from the Management of Thistle Johor Bahru for a well done job
done – measured based on the written feedback from clients to the Management or on line
survey
 Letter of commendation for clients who was specifically happy with my service during their
events
 Letter of recognition from previous Department Heads
 5 years service – certificate of recognition from The Puteri Pacific Johor Bahru

4. MAGESWARY SUPRAMANIAM
EDUCATION QUALIFICIATION
 Currently pursuing MBA majoring in Entrepreneurship /Hospitality Management:-
Core modules includes: Leadership, Financial Management, Event Management, Marketing
Strategies, Corporate Governance, Human Resource Management
PERIOD OF COURSE: 2 YEARS (to be completed by September 2015)
 Diploma in Executive Secretaryship obtained from Stamford College, Kuala Lumpur – 1997
 Certificate holder for Private Secretaryship obtained from Stamford College, Kuala Lumpur -
1990
Current drawn remuneration: RM4600 (gross salary)