Báo cáo thực tập Nghề biên phiên dịch Thương Mại - English In Import – Export.doc

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Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
KHOA CAO ĐẲNG THỰC HÀNH
***********
BÁO CÁO THỰC TẬP TỐT NGHIỆP
Đề tài:
ENGLISH IN IMPORT – EXPORT
NGHỀ: BIÊN PHIÊN DỊCH THƯƠNG MẠI
Giảng viên hướng dẫn: Hồ Thị Xuân Hương
Sinh viên thực hiện : Trần Phương Lan
Mã sinh viên: 15200683 Lớp:C15ATM12
TP. Hồ Chí Minh

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ACKNOWLEDGMENTS
In this internship training period, I would like to thank all those who helped me
complete this internship report.
First of all, I would like to thank Ms. Ho Xuan Huong, as my supervisor, who
has helped me proofread my writing from the beginning to the end, and also given
many suggestions to me to complete this report on the time.
Secondly, I would be grateful to ….. for offering me a good chanceto be in
contact with the reality of manufacturing sport shoes and sandals. I would also like to
extend my thanks to anyone in the Import-Export assistant manager, who directly
keeps supervision on me everyday. Thank Ms.Thai Thuy for your kind supports.
I am deeply indebted to Ho Chi Minh City University of Technology as an
active learning environment where I have a chance to perceive the knowledge and
experience life as a university student. And of courseI have made friends with many
students who always encourage me a lot in my studies and also contribute many ideas
to my final report. Amongst them, there are many friends in my class, such as …. . I
love you all, my pals.
Once again, I would like to thank all people who have supported me to finish
my intern ship course.

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CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM
Độc lập – Tự do – Hạnh phúc
NHẬN XÉT THỰC TẬP
Họ và tên sinh viên : ......................................................................
Mã sinh viên : ...............................................................................
Khoá học : ................................................................................
1. Thời gian thực tập :
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2. Bộ phận thực tập :
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3. Tinh thần trách nhiệm với công việc và ý thức chấp hành kỷ luật :
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4. Kết quả thực tập theo đề tài :
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5. Nhận xét chung :
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Ngày ....... tháng ........ năm .........

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……………………………………………………………………………………
NGƯỜI HƯỚNG DẪN
(Ký và ghi rõ họ tên)
GIÁM ĐỐC
(Ký tên và đóng dấu)

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NHẬN XÉT CỦA GIÁO VIÊN HƯỚNG DẪN
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Ngày ....... tháng ........ năm .........
GIÁO VIÊN HƯỚNG DẪN
(Ký và ghi rõ họ tên)

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TABLE OF CONTENTS
PREFACE
CHAPTER 1: INTRODUCTION OF THE REPORT
CHAPTER 2: OVERVIEW OF SOUTHERN FOREIGN TRADE FORWARDING
AND WAREHOUSING JSC. – VIETRANS SAIGON
2.1 Establishment and Development
2.1.1 Phases of company establishment
2.1.2 Phases of company development
2.2 Scope of activities
2.3 Organizational chart
2.4 Marginal analysis status
2.4.1 Service structure
CHAPTER 3: MAIN CONTENTS OF THE REPORT
3.1 Theory of translation
3.1.1 Definition of Translation and Interpretation
3.1.2 How to be a good translator
3.1.3 How to do translation effectively
3.1.3.1 Methods in translation
3.1.3.2 Steps in translation
3.2 Import – Export division at Vietrans Saigon
3.2.1 Overview of Import – Export
3.2.2 Export figures
3.3 English in Import – Export
3.4 Translation practice in Import – Export
CHAPTER 4: CONCLUSION
4.1 Difficulties encountered
4.2 New skills and experience achievements
4.3 Recommendations and suggestions

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REFERENCES
APPENDIX

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ABBREVIATIONS

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CHAPTER 1: INTRODUCTION OF THE REPORT
The internship training period last within three months, from 25th of Dec to 9th
of Nov
. As a graduate trainee in Import – Export Documentary, I must tried very hard to
make balance between my work and my report.
At the Chapter 2 has overview of Vietrans Saigon Logistic, including: a company’s
ebtablishment and development phases, a company’s obligation, right
University helps students get the basic knowledge of theory. However, with this
knowledge, we can not work and complete the job in practice. So we need additional
knowledge and new skills to learn additional methods in the workplace and society.
At first practice in company practice I still crestfallen, although the school is also the
teacher to share practical experience much, but when the reality is arising a lot of situations
and problems. Require a business person must have expertise and soft skills to handle
situations
The internship also contributed to the additional knowledge and skills We also focus
on the reality of work
Apprenticeships are a stage with an important position, is the foundation for
students to office before entering the actual work. "The report graduation exercises
harvest" is the result that students do include all the work from the work of surveying
offices Secretary, Archives, perceptions and solutions recommendations of individuals
working in the office of their bodies to practice and agency comments on the process
of practice, accountability and efficiency of the practice, on that basis, the school can
grasp the ability of students after additional training as well as knowledge, gather
important experience for more complete training process for the following courses.

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CHAPTER 2: OVERVIEW OF SOUTHERN FOREIGN TRADE
FORWARDING AND WAREHOUSING JSC. – VIETRANS SAIGON
2.1 Establishment and Development
2.1.1 Phases of company establishment
According to the decision no. 554/QĐ-BNT dated August 13. 1970, VietNam National
Foreign Trade Forwarding and Warehousing Corporation (Vietrans) – a state
enterprise driectly under the Ministry of Trade, a first delivery organization was
established in Vietnam and active under business accounting system.
During this time, Vietrans is only organization providing freigth forwarding service
lawfully. Company specialise provide services: delivery, freight, warehouse for all
kinds of import and export goods home and aboard.
Southern Foreign Trade Forwarding and Warehousing JSC.
Trading name: Vietrans
Address: 15 Bis Ly Nam De, Hanoi, Vietnam
Phone: 84.4.38457417
Fax: 84.4. 38455829
Email: vietrans@vietrans.com.vn
Website: www.vietrans.com.vn
Tax ID: 01001073171
2.1.2 Phases of company development
Table 1: Historical development of the company
8/13/1970 VIETRANS established with Head office located in Hai Phong
1975 Branch office opened in Ho Chi Minh City
1976 Head office moved to Ha Noi
1976 Branch offices established in Hai Phong, Da Nang, Quy Nhon and
representative offices in Ben Thuy - Nghe An and Nha Trang.

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1987 Member of VCCI (Chamber of Commerce and Industry of Vietnam)
1988 Member of FIATA (International Federation of Freight Forwarders
Associations)
1989 Construction Service Enterprise established
1991 "Lotus Joint Venture Company" established with Blasco (Ukraine) to
construct and operate Lotus Port in Ho Chi Minh City
1993 Cargo agent for Vietnam Airlines
1994 Founder of VIFFAS (Vietnam Freight Forwarders' Association)
1994 First Customs Bonded Warehouse Operator in Vietnam
1994 Representative office established in Odessa - Ukraine
1995 Name and Logo of Vietrans registered and protected at the National
office of Industrial Property of Vietnam
1995 "TNT-Vietrans Express Worldwide (Vietnam) Ltd" established with GD
Express Worldwide (The Netherlands) to provide express services
1995 Representative office established in Vladivostok
1997 Cargo agent for IATA (International Air Transportation Association)
2/1999 Customs Brokerage Service Provider
2001 Representative office in Nha Trang approved to become Vietrans Nha
Trang branch.
2003 Representative office in Ben Thuy - Nghe An approved to become
Vietrans Nghe An branch.

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2005 Privatisation of branches started
2006 Vietrans Quy Nhon and Vietrans Saigon privatized
2006 Vietrans centre came into operation in Hochiminh city
7/2006 Customs agent recognized by the General Department of Customs
2007 Vietrans Haiphong and Vietrans Danang privatized
2007 Centre for household goods opened in Yen Vien
9/2007 Certificate for multi-modal transport granted by the Ministry of
Transportation
8/2010 Shifted to the limited company with one member
10/2010 Sinovitrans Logistics company established with Sinotrans (China) to
provide sea, road, inland-waterway transport …
9/2012 Shifted to the joint stock company
10/2013 Vietrans CIE established to provide construction, transportation, import-
export services
(Soure: Vietrans)
Introduce about Southern Foreign Trade Forwarding And Warehousing JSC (Vietrans
Saigon Logistic)
Vietrans Saigon was established in March 1995 under decision about set up unit of
affiliated countries no. 10/GN-TCCP. This is a stock company enterprise directly
Vietrans Corporation with head office in Ha Noi.
Company Name: Southern Foreign Trade Forwarding And Warehousing JSC
Trading Name: Vietrans Saigon

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Address: 13 Hat Giang St., Ward 2, Tan Binh District, HCM City
Phone: +84.28.3547 2240
Fax: 84.4. 38455829
Email: vtr@vietransaigon.com
Website: www.vietrans.com.vn
Tax ID: 0304941263
Company has 30 staffs, board of directors
Charter capital: 310.549 million VND
Capital asset: 767.652 million VND
Vietrans warehouse system: 150.000 m2 of which 1.500 m2 is bonded warehouse
Handling equipments: truck, container truck, crane, forklift, pallet truck, scale,
Container top handler, container yard tractor, Container yard trailer, Van
June/1995, Vietrans in HCMC branch recommendations to the Ministry of Commerce
to allow established Vinatrans company, is an independent legal entity with Vietrans
March/1995, Foreign Trade Corporation warehouse in Ha Noi promote established a
new branch of Vietrans, under the Ministry of Commerce, taking the name Vietrans
Saigon and independent of the Vinatrans
In 1995, branch of foreign trade logistics in Ho Chi Minh City is a leading business
logistics industry in the city, effectively for the company, contributing over 50% of
revenue Corporation
In 2007, this branch is officially entered in the model of a joint stock company with
the name Southern Foreign Trade Forwarding and Warehousing JSC (Vietrans
Saigon). At first, the headquarters are located in 23 Hoang Dieu, District 4, HCMC.
The current headquarters are located at 13 Hat Giang, Ward 2, Tan Binh District,
HCMC
VIETRANS Branches
VIETRANS Nghe An
VIETRANS Nha Trang
Factory construction services

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The joint-stock companys:
VIETRANS Hai Phong
VIETRANS Da Nang
VIETRANS Quy Nhon
VIETRANS Sai Gon
VIETRANS CIE., CORP
Associated companys:
LOTUS JOINT VENTURE COMPANY
TNT-VIETRANS EXPRESS WORLDWIDE LTD.: have 2 branches in Ha Noi and
Ho Chi Minh City

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2.2 Scope of activities
Vietrans Saigon provides with main services as follows:
 Multimodal Transport
 Project forwarding
 Exhibition forwarding
 Removal
 Chartering and shipping agent
 Warehouse, bonded warehouse operations
 Customs clearance
 Transit cargo
 Import/Export
 Express service
 Construction
 Port operation and management
 Door-to-door service
 Logistics
 Vehicles, motor-bikes trading
2.3 Organizational chart
Picture 1: The organization chart of the company
2.4 Leaders obligations and rights
General Manager:
GENERAL
MANAGER
ACCOUNTING
DEPARTMENT
ADMINISTRATION
DEPARTMENT
DISPATCH
DEPARTMENT
DOCUMENTARY
DEPARTMENT
STORAGE

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 The head of the company, who has decision-making authority all matters
related to the company, as decisions on all import and export activities of the
company as prescribed by state.
 General Manager directly oversee, track changes, supervise other division, as
the one has responsible with legislation about all activities of the company.
 Decision direction of development of the company.
 Decision to incrase or decrase charter capital, decision instance and mode of
financing.
 Decision management organizational structure companies.
 Modify and supplement regulation, decided to reorganize or dissolve the
company
Accounting Department:
 Organization and management of the entire accounting activities, financial
decentralization and the rules, according to the provisions of the state.
 The accounting company's business activities in accordance with the Ordinance
on statistical accounting of the State, …………..
 Make domestic payments, international payments and help the Board of
Directors is aware of the situation the company's activities.
 Management all corporate fund as prescribed by States.
 Perform financial reporting system and storage, preserving the full accounting
according to the current rules.
 Build annual financial plan.
Administration Department:
 The company's personnel organization, of the departments, construction labor
recruitment plan, paid plan each year.
 Manage departments and HR resource, pay wages as prescribe by state.
 Manage all property, company’s office equipment.

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 The implementation of employment policy, social insurance, perform desk,
presenvation of records as prescribed.
 Manage subsidiary parts.
Dispatch Department:
 Carriage of goods to the company's own inventory or warehouse of the client,
or from the warehouse to the port, the port of entry.
 Work with agencies such as: appraisal, schedule, testing…
 Working with organization related to the process of delivery depending on the
kind of goods as specified by the state such as: Ministry of Public health, test
mechanism.
 Responsible for the coordination, follow-up testing, monitoring of vehicles and
the legitimate transport partners about document are related directly to the
delivery.
 Responsible for handling the loss in transit, on the mistake in documents
according to the periodical report on forwarding.
Documentary Department:
 Making document import and export.
 Contact customer to sign document to making customs formalities, remind
customer clear through custom.
 Making quotation and booking air, sea for customer.
 Certificate the source of C/O.
 Making arrival notice and delivery order.
Storage:
 Use to archive all goods when the company received it but not delivery to
customer in time; or contain goods while waiting customs formalities complete
when making export and use to manage quantity of product on all systems.

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 In addition the company also has teams coordination responsibility, vehicle
maintenance, arrange driver for the delivery. Sale management search and
signed the contact of freight forwarding
2.4 Results of business activities
Table 2.1: Results of business activities
Unit: million VND
2013 2014 2015 2016
Revenue 81.441 89.760 96.698 92.832
Profit 21.142 31.748 42.155 40.854
The business results of the company in the field of international freight. The year 2016
revenues in the field of maritime transport have decreased compared to the previous
year and the percentage of profit/revenue also fell compared to the year 2015. As such,
operations delivery from 2012 year 2013 year mutations increase, revenues increase
from year to year is 2013 and 2012 continues to increase gradually in the following
years but has stagnated in recent years.

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CHAPTER 3: MAIN CONTENTS OF THE REPORT
2.1. Tình hình vận chuyển hàng hóa tại công ty TNHH Hùng Anh
2.1.1. export freight
VIETRANS has operated international cargo express delivery, focusing on three
different forms: via express delivery by sea, forwarding through roads, through the air.
With three forms that are currently being developed, with rapid speed because the
needs of import and export commodities of Vietnam as of this point, due to the
growing impact of international integration and commercial exchanges between the
countries in the world with Vietnam. However, this form of delivery through the Sea
still are the company applied on most of the contract has been made and the
transaction.
Table 2.1: results of international freight exports through 4 years 2013-2016
Unit: million VND
Delivery
forms
2013 2014 2015 2016
Value (%) Value (%) Value (%) Value (%)
Delivery by
sea 45.210 55,51 55.100 61,38 57.411 59,37 54.245 58,43
Delivery by
road
22.014 27,03 24.280 27,04 15.241 15,76 14.411 15,52
Delivery by
air 14.217 17,45 10.380 11,56 24.046 28,86 24.176 26,04
Total 81.441 100 89.760 100 96.698 100 92.832 100
Source: Accounting Department

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In table 2.1 showed that international goods exports are transported by sea
through the greatest value from the four years 2013-2016, from 45,210 million VND
increased to 55,100 million in 2013, 2014, increased 9590 million VND more within a
year. However from 2014 to 2015, this difference tends to decrease and the remaining
2,311 million VND, but still showed growth in value in 2015. Influenced by the world
economic crisis that the number of goods forwarding company has fallen significantly,
3,166 million from 2015 to 2016, the percentage of international freight forwarding by
sea which achieved 58.43 2016 % increase compared to 2013 and 2014, but decreased
compared to 2015.
The second is the delivery by road, the items are delivered through the
container, the train is primarily with the value just by half compared to the delivery by
sea.
Finally the international delivery by air, developed several years according to
market demand, the compact and the speed for those sensitive goods, not to long from
time to time and as required by the customer.

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2.1.2. Transport of goods
Goods are delivered at the VIETRANS in general do not achieve great value
contracts as goods exports, and also because a part is the target of VIETRANS focus
so much and the delivery of the goods to be exported in order to grasp quickly the rare
opportunity, as well as the growth of exports in the past year.
Table 2.2: Delivery company's imports in 2013-2016
Unit: million VND
Delivery
forms
2013 2014 2015 2016
Delivery by
sea 39.251 60,03 48.245 59,12 50.124 57,257 48.418 57,35
Delivery by
road
15.034 23,09 20.258 24,82 22.987 26,25 21.859 25,89
Delivery by
air 10.808 16,6 13.102 16,05 14.430 16,48 14.147 16,75
Total 65.093 100 81.605 100 87.541 100 84.424 100
Analysis on the delivery of the goods imported by the various forms of company, with
three principal forms of export commodities, the Company has implemented
operational delivery of goods imported at remarkable growth in 2013-2015 and
decreased in 2016
2.1.3. The market situation of international freight of the Company
2.1.3.1. Structural forms of transportation
Company has many partners from across the world with the purpose and types of
different items, depending on the number of items that the contract value are classified

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as high or low , or markets that are classified as potential markets more or less
potential. Here are some market activities of the company in recent years.
Table 2.3: market structure of the company
Unit: million VND
Market 2013 2014 2015 2016
America 38.258,756 31,15 52.254,952 31,88 59.845,364 33,5 61.201,34 32,22
Russia 30.057,325 24,47 41.235 25,16 45.694,1 25,6 50.985,23 26,84
South
Korea
9.988,612 8,132 13.478,923 8,225 12.987,2 7,27 13.910,3 7,324
China 15.112,379 12,30 19.984,21 12,19 20.021,83 11,2 21.523,8 11,33
Japan 9.587,954 7,806 12.954,369 7,905 14.723,145 8,25 14.833,562 7,81
Thailand 8.988,875 7,318 10.994,3 6,709 11.579,54 6,48 10.623,54 5,593
Other
markets
10.823,156 8,812 12.964 7,911 13.5872 7,61 16.843,976 8,868
Total 122.817,06 100 163.865,75 100 178.438,38 100 189.921,74 100
America is the largest potential market for the purpose of export of agricultural
products, textiles, footwear and some other items, which use different means to serve
the transportation safety and quality should be the home import selected American
VIETTRANS is his partner. For over 4 years, America still holds the position as the
most important partner of the company with the value of the contract in 2013 is

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38,258.756 million and increased as the 52,254.952, a figure almost double in just over
a year. In 2014-2016, the value continues to increase but has slowed a bit because of
the strong development of the other express delivery services company, leading to stiff
competition and more difficult for the activity of the company.
The Thai market was the lowest, although Thailand very near Vietnam, and can
be transported by all the forms, but all of the value of the contract to export or import,
Thailand still not developed by the company. The year 2013 comes with 8,988.875
million in the year 2016 but the contract ended with the figure is 10,546.63 million
lower than the year 2015 and 2016 in turn is 11,579.54 million and 10,623.54
As for the other potential markets such as Russia, South Korea, China, Japan,
Russia is still the preferred partner for cordial relationship as well as target-dependent
of the company is the European market. Just behind us, the delivery contract with
Russian clients achieve high value with 30,057.325 million in 2013 and 50,985.23 in
2016. Meanwhile, the South Korean partner, China and Japan, the slight fluctuations
over the years. From 2013-2014, the number of contracts caused the value delivery
also rose but by the year 2015, this figure has been declining, however, insignificant
reduction level and does not cause the company to suffer budget deficit as well as the
loss of the year. The cause of this reduction is that the company noticed the country
does not have the opportunity to grow and do not reach the desired profit as revenue,
besides, the needs of the partners descending, the foreign trade relations between the
two countries has plunged lead to the foreign trade contracts would be affected and
plummet.
2.1.3.2. the market structure for the delivery of activity by sea
The market of international freight by sea to focus primarily on two potential
markets for the company that is the United States of America and Russia. As for the
two markets, delivery by sea is type safe and gain credibility for partner. With the

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quick and precise procedure, operation of sea road is increasingly unpopular and
popular with all the markets.
Table 2.4: Structure of the market activities of international freight forwarding by
sea in the company 5 years from 2012 to 2016
Unit: million VND
Market
2012 2013 2014 2015 2016
Revenu
e
% Revenue % Revenue %
Revenu
e
% Revenue %
America 25.120 30,8 31.870 30,7 33.520 30,6 35.879 30,8 33.457 30,5
Russia 21.257 26,1 26.240 25,3 27.549 24,9 28.471 24,5 27.483 25
South
Korea 4.800 5,8 9.238 8,9 9.180 8,3 10.520 9,1 10.341 9,4
China
4.890 6 10.247 9,9 11.874 10,7 11.960 10,3 10.467 9,5
Japan
8.710 10,7 8.120 7,8 9.547 8,6 10.641 9,2 9.673 8,8
Thailand 6.471 7,9 7.415 7,1 8.155 7,4 9.587 8,3 9.343 8,5
Other
markets 9.245 11,3 10.579 10,3 10.978 9,9 9.157 7,9 9.121 8,3
Total
81.493 100 103.709 100 110.803 100 116.215 100 109.885 100
However, this form of delivery is not to be applied in many countries such as South
Korea, China and Thailand as well as the largest gap the more convenient by road and
air, causing the partners in these countries love the company should request delivery by
road and by air than by sea. Therefore, the number of the value delivery by sea in the
countries that are lower than in other countries as well as compared to the other forms.

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In 2012, the value of the delivery activities by sea in those countries only 5000 million,
the total of all three countries of South Korea, China and Japan also by ½ of the USA
or Russia.
However, since 2013-2015, the value delivered by this form still increase evenly while
on the overall total, the total value of the company decreased slightly again in 2016.
This proves that the position and the favored form of transportation by sea is
increasingly being proven and advanced.
For other small markets, the company is subject to the requirements of the
customers, as well as the geographical location where advise the customer type that
best matches the item to import or export. with a certain reputation, in addition to the
potential market, the company has also built up its increasingly wide trade mark on the
country and different territories. This was proved by the value in the it market growing
from 2012-2014 year, though stopped in the year 2015 with 9,157 million but that is
also a cause for concern before the situation changes of the economy in that period.
To the year 2016, due to the situation of world crisis should the foreign economic
activity tends to stagnated on the world, so the company's revenue from the region and
according to this general trend is decreasing compared to the year 2015 and however
revenue the company has also decreased compared with the year 2014 and 2015 but
still larger than the previous year.
2.1.4. the number of contracts the company
2.1.4. the number of contracts the company
form of delivery by sea is the company VIETTRANS applied in so many
contracts, with many types of clients. Over the years, the number of the contract
to be made in the form of delivery by sea has always occupied a large proportion
of the total number of contracts signed. This was clearly shown in the data table
below:
Table 2.5: the number of the contract the company signed in the period 2012-2016

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Unit: million VND
YEARS
Delivery contracts Contract delivery by sea
(%)
Number of
contract
value Number of
contract
value
2012 224 122.817,06 101 61.254 49,87
2013 347 163.865 189 95.457 58,25
2014 478 178.438 214 98.210 55,03
2015 374 189.921 184 97.140 51,14
2016 312 191.200 157 80.200 41,94
Total 1735 846.241 854 432.261
he number of the company's contract with the method of delivery by sea has occupied
more than half of the contract that the Corporation has signed. This method is
applicable to the export and import contracts worth.
In 2012, the number of the contract and delivery by sea is 49.87% of the number 101
on the contract and the total number of contracts the company 224.
• In 2013, this number rise is 189/347, the proportion is increased more than 8 percent
and 58.25% compared to last year. Continue on the rise, this speed is maintained until
the year 2014, the form of delivery by sea still constitute the majority, and more than
half of the contract was made.
• The year 2015, the company developing the various forms besides the key form is
delivered by sea, therefore, this form in the year 2015 has decreased compared to the
year 2014 and only 184/374 contracts.
Due to the impact quite strongly of the economic crisis, besides the fierce competition
of the Company other services are appearing more and more has led to revenue and
profit of the Company decreased approximately 17% due to the number of contracts

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signed was narrow gradually in the form of particular sea forwarding and logistics in
general form
2.2.Description of internship
I have completed the internship from 25th
of Dec to 9th
of Nov in Sales Department, at
position of Admissions Officer in Shipco Transport Vietnam co,..Ltd. Below is the table
listing my tasks during the period that I had spent in this company.
Job tasks Task breakdown
Week 1 &
2
1/ Cleaning
office
Every morning, when coming to the internship
company, you along with my staffs at this ofice
will clean our desks and chairs, computers, office,
change water in flower pots, and arrange new
flowers.
2/ Answering the
telephone
When customers call the company, you will do
the work as supporting answer the phone, asking
the customer what to help ?, meet who ?, then you
will transfer (internal machine press) to the
department that customers want to meet. If the
customer wants to get more the information of
employees in the company, you will not provide
mobile phone number of these people and you
will record the customer's information and
forward it to the employee the customer wants to
contact. Then the employee will actively contact

29
the customer back.
Week 3
Photocopying the
documents
Before photocopying any documents, I need to
check if the printer contains enough papers or not.
Next, I start the printer, put the paper needed to be
photocopied on the top of the printer, align the
paper and then press the Photocopy button.
Checking and
sorting
documents
Firstly, to perform sorting documents, I need to
check the information on accounting documents
for correction, such as company name, address,
tax code, etc.
Secondly, I begin to sort the company's
documents into the following types:
Export-import documents: customs declaration,
economic contract, packing list, invoice, etc. are
all arranged in order of arising date.
Fixed asset documents: VAT invoices, bills, debit
notes, payment orders, economic contracts,

30
contract liquidation records, etc. are all clamped
together and sorted by arising date order from the
start day to the last day in month.
Week 4 &
5
1/ Printing
documents
Printing documents is a very necessary for every
employee working in Shipco Transport Viet Nam
Limited Company in particular and other
enterprises in general. Before printing documents,
I check the printer for blank paper, then open the
file that I need to print and simply press Ctrl + P
or go to Print function on the toolbar. If I want to
edit, I can edit and align the file, then click the
Print function if I think the file is ready for
printing.

31
3/ Checking and
sorting
documents
Money-relating documents Receipts, bills, debit
notes, credit notices, etc. are all arranged in the
arising date order.
Wage records: time sheet, salary payment sheet,
payment slip, debt notification, payment
authorization, etc. are all sorted by month. Bills
and debit notes will be attached to the salary
payment sheet.
Material invoices: VAT invoices, orders,
economic contracts, bills, debit notes,
authorizations, etc. are all put into a set of
documents and also arranged in order of date
from the start day to the last day in month.
Week 6)
1/ Translation of
reports,
documents,
contracts
The company assigned me reports, documents
and contracts which are all in English and needed
to be translated into Vietnamese. During the
translation, I encountered many words I did not
know, therefore, I had to use dictionary to get
them translated. In my opinion, English words in
the field of refrigeration will be different from
common ones. During translation process, if I
face any strange and difficult words, I could ask

32
other staffs in my company for help. After
completing translation, I had to submit my
translated documents to the supervisor for
revision.
2/ Scanning
documents
In addition to printing and photocopying
documents, scanning also plays a very important
role.
Scanning requires paper documents; I place the
paper’s side needed to be scanned – face down.
On the computer screen, select the scan function,
the scanner starts to run, then the image of the
scanned paper side appears on the computer
screen. If I want to scan in color, select the
"color" mode; otherwise select the “black and
white” mode. Select the size of the scan. Then
select the document I want to scan as PDF or
image file and click the Save button. This is how I
scan the documents.

33
Week 7
1/ Checking and
sorting
documents
Consumption documents: selling VAT invoices,
economic contracts, delivery notes, receipts,
notice, etc. are all arranged in order of arising date
and attached to other supporting documents to be
complete set.
Payment documents with budget: bills,
remittances to the state budget, authorizing
expenditures, debt notices, etc. are arranged in
actual arising date order.
2/ Inputing Data
Inputting data is the process of using computer by
entering data into the company's database. This
process is quite simple, the company’s staffs
guided me how to input, which indicators needed
to be entered, etc. and then I could easily input the
data from accounting documents into the
company’s database. It was vital for me to type
fast and accurately and sort by arising date order.

34
Reports, accounting documents after being
classified and sorted will be stored to each file
separately with large ring binders.
I had to store documents and reports in each file
as follows: I will split the VAT invoices, VAT
receipts, receipt file, bills of lading, debt file,
financial documents, debt files, etc. If the books,
documents, reports are many, they will be stored
in a monthly basis, and quarterly basis if vice
versa. Quarter 1 consisted of Jan, Feb, Mar;
quarter 2 includes Apr, May, Jun, quarter 3
includes Jul, Aug, Sep and quarter 4 includes
month Oct, Nov, Dec.
All ring binders will be noted outside with book
title, report, month, year, etc.

35
CHAPTER 4: CONCLUSION

Báo cáo thực tập Nghề biên phiên dịch Thương Mại - English In Import – Export.doc

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