An accomplished and results-oriented individual with a strong aptitude for organization and office administration. Committed to the highest levels of professional excellence by virtue of hands-on operational experience. Tenacious and resourceful with a great talent for blending creativity and administrative abilities to achieve outstanding results. Proven ability to handle crises situations with delicacy by employing perception and situational discernment.

1. Luciana Simmons
613 Coconut Court (916) 792-0330
Brentwood, CA, 94513 luccamilo@gmail.com
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Administrative/Office Assistant, Secretary, Translator
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An accomplished and results-oriented individual with a strong aptitude for organization and office
administration. Committed to the highest levels of professional excellence by virtue of hands-on
operational experience. Tenacious and resourceful with a great talent for blending creativity and
administrative abilities to achieve outstanding results. Proven ability to handle crises situations with
delicacy by employing perception and situational discernment.
PROFESSIONAL EXPERIENCE
Program Coordinator's Assistant – Gurnick Academy of Medical Art 2015 to present
• Organizes, coordinates, and maintains office operations and procedures in order to ensure
program effectiveness and efficiency by including but not limited to correspondence with
students, and faculty, by filing, and reviewing inventory requisitions.
• Maintains and monitors faculty folders. Prepares, and organizes faculty, staff, and advisory
board meetings. Assists with new employee orientation, and training coordination.
• Arranges appointments, prepares student files, and monitors competency checklists. Assists in
preparation of new modules (class preparation, syllabi, course work, etc). Keeps track of
retention, follow up, and make-up work. Participates in students’ performance interviews and
observes faculty classes for further evaluation.
Language Supervisor/Translator – Intellectual Reserve Incorporation 2005 to 2014
• Ensured translation matches content, maintaining high level of relevance and accuracy. Met
daily or weekly quota of translated projects. Checked style rules during translation/content
review process. Used multiple sources to translate.
• Proofread/spelled checked own work to maintain quality and highly accurate content.
Coordinated production of projects and a team of 20 free-lance translators and reviewers.
Performed terminology research and updated and maintained a bank of specialized
terminology for future reference.
Administrative Assistant, and Receptionist - Embassy of Canada 2012 to 2013
• Provided multi-tasked clerical services to support property, reception and administrative
operations. Assisted in the maintenance of supply storage and files.
• Received and sent diplomatic bags and mail. Analyzed and translated leasing contracts.
Participated in the process of finding and renting properties. Coordinated with maintenance
and material team. Escorted guests and organized visits and events.
• Performed reception duties in order to provide information and assistance regarding VISA
acquisition to visitors. Translated and reviewed various documents related to property,
maintenance, security and diplomatic areas.

2. Administrative Manager – Relevo Print Shop 2009 to 2011
• Took lead responsibility of a great number of administrative tasks in the company. Recruited,
interviewed, hired and trained employees in order to perform duties related to the production
and selling of printed materials. Related to customers and co-workers. Responsible for
customer service and marketing areas.
• Increased sales by 25% in three months by creating new customer service strategies and by
training the sales staff.
Ambassador’s Secretary - Embassy of Sweden 2008
• Served as office assistant in preparation for the Commemoration of 50th
Anniversary of the
World Cup in Sweden. Performed multifaceted general office support and provided
administrative support to the Embassy Staff. Translated texts and reports into English and
Portuguese.
• Organized the embassy data base computer program (INVIT). Assisted secretaries with office
procedures. Handled client requests for equipment needs and managed archive storage tasks.
• Handled calls and promptly forwarded them to appropriate employee. Responsible for
scheduling meetings; escorted visitors to staff members' offices and provided hospitality
service.
EDUCATION
• Bachelor of English Letters, and Translation (Portuguese) – University of Brasilia
• Languages – Portuguese (Native), English (Proficient), and Spanish (Intermediate)