Louis Dreyer is an experienced IT professional seeking to expand his skills. He holds a Certificate IV in IT Networking and is completing a Diploma in IT Networking specializing in Cisco networks. He has over 12 years of experience in computer hardware, software, and networking. He is proficient in English and Afrikaans and currently volunteers providing IT support to local schools.

1. Louis Dreyer dreyer35@bigpond.com 0424 660 937
Louis Dreyer Resume 2015
Personal Details
Surname: Dreyer
Christiannames: Louis,Johannes
Gender: Male
Marital status: Married
Home language: Afrikaans
Other Language: English
Health: Excellent
Language Proficiency Speak Read Write
English Proficient Proficient Proficient
Afrikaans Proficient Proficient Proficient
Summary
I am an experiencedcomputerfanatic,dedicatingmytime tohelpothersachievesufficient
knowledge of basictoadvancedcomputerknowledge.IcurrentlyholdaCertificate IV inIT
(Networking) andcontinue toexpandmycomputerknowledge bystudyingDiplomainIT
(Networking),specialisinginCisconetworksatSouthWestInstitute of Technologyasof current.I
have recentlyfinishedsemester1of my 12 monthcourse and will continue semester2in specialising
servertechnology.Tinkeringandsolvingissuesonadailybasisisa constantdrive of passionto do
whatI love.

2. Louis Dreyer dreyer35@bigpond.com 0424 660 937
Louis Dreyer Resume 2015
Louis Dreyer dreyer35@bigpond.com 0424 660 937
Professional Experience
Employer: True Blue Turf
Period of employment February 2014 – May 2014
Position: Diesel Mechanic Apprentice
Reported to: Head Diesel Mechanic
Key Responsibilities:
• Helpinghead mechanic perform maintenance/repairs/modificationson trucks,trailersand farm
equipment.
• Helpingout on the farm where help was needed.
• Working solely fixingand modifyingtrucks,trailers and farmequipment.
Key Achievements:
• Being ableto work independently in a new environment followingknowledge builtfrom previous
experiences.
• Workingon new equipment never before taught about on my own.
• Committing myself to an apprentice position and still beingableto work under people’s authority.
Employer: AGSpread Australia (Australind)
Period of employment October 2012 – February 2014
Position: Trade Assistant(Diesel Mechanic)
Reported to: Head Mechanic
Key Responsibilities:
• Helpinghead mechanic perform maintenance/repairs/modificationson trucks and trailers.
• Acquiringnew and refurbished parts where required.
• Workingsolely fixing and modifyingtrucks and trailers.
• Fixingand changingtruck and trailer tyres where needed (replacement and preventative maintenance).
Key Achievements:
• Being ableto work freely on my own and reachinggoals setout by company and myself.
• Fixingissues ahead of schedule.
• Teaching myself how to drive a truck.

3. Louis Dreyer dreyer35@bigpond.com 0424 660 937
Louis Dreyer Resume 2015
Employer: BackOnlineBunbury
Period of employment February 2011 – October 2012
Position: Helpdesk Support Technician
Reported to: Level 1 tech support
Key Responsibilities:
• Monitoringcustomer backup status both onsiteand offsiteduringoffice hours and after hours which
included weekends and public holidays.
• Fix problems to accounts/backup implementations should any havearose.
• Troubleshootingon a constant basis to solveissues relatingdifferentserver platforms and backup
software.
• Informingexistingand new clients of any and all new features to solution as itwas created.
Key Achievements:
• Masteringthe software that was used very quickly.
• On a regular basis pickingup issueswith the software and informingdevelopers of them before becoming
public issues.
Employer: Matrix Warehouse(South-Africa)
Period of employment December 2007 – August 2008
Position: Sales representative and computer technician
Reported to: Store Owner
Key Responsibilities:
• Sellingcomputer parts and peripherals.
• Fixingall damaged/problematic computers/computer components.
• Problem solvingnew issues with new hardwarenot yet documented.
Key Achievements:
 Being ableto manage the shop as well as the staff after 6 months.
 Reachinga goal of confidencewith customers as well as staff to run a smooth sailingdepartment.
Being ableto teach and relay issuesolvingtechniques to clients and fellowstaff.

4. Louis Dreyer dreyer35@bigpond.com 0424 660 937
Louis Dreyer Resume 2015
Education
Qualification: Diploma in ITNetworking
Specialisation: Networking (Cisco) / Server Technology / AD / Domain Users
Major/Minor: Networking (Cisco) / Server Technology / AD / Domain Users
Institute: South West Institute of Technology
Graduated: December 2015
Qualification: CertificateIV in IT Networking
Specialisation: Networking (Cisco) / Server Technology / AD / Domain Users
Major/Minor: Networking (Cisco) / Server Technology / AD / Domain Users
Institute: South West Institute of Technology
Graduated: December 2014
Qualification: MCP
Specialisation: Supporting Users and Troubleshootinga MicrosoftWindows XP Operating
System
Major/Minor: A+
Network+
Technical Support (National Qualification)
Supporting Users and Troubleshootinga MicrosoftWindows XP Operating
System
Institute: Damelin College Secunda (South-Africa)
Graduated: December 2007

5. Louis Dreyer dreyer35@bigpond.com 0424 660 937
Louis Dreyer Resume 2015
Professional Associations
Association Membership Member Since
ACS Bunbury In Progress Not yet confirmed
Additional Skills and Training
Skills
 Extensive experience with MicrosoftWindows Vista,XP
 Extensive experience with troubleshootingand managingMicrosoftOffice2003 & 2007 (minor
2010/2013).
 Extensive experience in computer hardware / Software (troubleshooting/repair/build etc)
 Extensive experience in Networking specialised in Cisco Switches and Routers (XP TCP/IP v4, network
security,Routing, VLans CCNA)
 Advanced experience in MicrosoftWindows 7/8/8.1 as well as Server SBS/2003/2008/2012/2012 R2
 Moderate experience to Windows 10 and Server 2016 (Ongoing)
 Continual volunteeringat Manea Senior College Bunbury (Helpdesk/Network Administrator)
 Continual volunteeringat Grace Christian School Bunbury (Helpdesk/Network Administrator)
*Work Experience as per volunteering includes butis not limited to rolloutof new servers,switches and
routers. Password changeas well as accountmodification etc.Most experience included Windows 8.1 and
Server 2008/2012R2 as well as printers and all network related issues alongsidethese platforms.
CCNA and MCSA to be completed within firstQuarter of 2016
Skill/Area of Training ±12 years’experience working on computer hardwareand software
Skill/Area of Training Training/volunteeringin children environmentat Manea College
Skill/Area of Training Current White Card Holder
Skill/Area of Training *Apply FirstAid* 2015
Skill/Area of Training Volunteer fire fighter Leschenault

6. Louis Dreyer dreyer35@bigpond.com 0424 660 937
Louis Dreyer Resume 2015
Referees
StephenMoore
Personal Referee
Periodof Supervision2015
Email:Stephen.moore@swit.wa.edu.au
0404 900 077
Garry Hewett
NetworkAdministratoratGrace ChristianSchool Bunbury
Periodof SupervisionOctober2015 – December2015
Email:ghewett@grace.wa.edu.au
0434 314 782
RileyWells
NetworkAdministratoratManeaSeniorCollege
Periodof SupervisionfromNovember2014 – Present
Email:riley.wells@education.wa.edu.au
0429 198 168
Tony Vernon
Ownerof SouthWest IT
Periodof SupervisionfromFebruary2011 – October2012
Email:accounts@swit.net.au
0408 573 338

7. Louis Dreyer dreyer35@bigpond.com 0424 660 937
Louis Dreyer Resume 2015
Louis Dreyer dreyer35@bigpond.com 0424 660 937