1. Jason Fobbs
4810 Glenvillage St Houston, TX 77084
Cell-281-777-5962 Fobbulous09@yahoo.com
Education:
B.S. Computer Engineering Technology Prairie View A&M University, May 2010
Summary of Qualifications:
Determined Technical Analyst who is adept in resolving complex network and software
issues. Exceptional team leader and critical thinker who enjoys investigating issues and
obtaining the correct solution. Excellent communication abilities and polished customer
service skills.
Core Competencies:
 Assess and diagnose • Client relationship Management
 Software Training and development • Installation of hardware and software
 Reporting and analysis • Highly Motivated
 Excellent telephone etiquette • Established communicator
 Project Management • Dedicated to learning
Skills:
 Installing, configuring and administering network and software technologies
 Ample knowledge in Windows 98 Me Xp78 2000 2003 Server2008 ServerLinux Server
 Well understanding of Bridging and switching concepts and LAN technologies
 IP addressing and subnetting, Routing concepts
 Switches: Basic Configuration & VLAN setup on Cisco Switches
 Router: Basic Configuration & monitoring of Cisco Routers
 Back-up and restore of all critical resources including router & switches IOS, Outlook, DHCP, DNS
 Deployment of OS via RIS
 Working knowledge of , DHCP Server, DNS Server , Proxy Server on Linux and windows
 Operate FTP SSH Samba Server in Linux Environment
 Linux Shell Scripting ( MYSQL )
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Professional Experience:
Argus Media September 2016- September 2016 ( Temp )
IT/PC Tech
 Assemble and set up 80 monitors and docking stations in the office.
 Assisted in installing and maintaining computer systems
 Provided basic troubleshooting services
 Documented troubleshooting activities and preparing technical logs
 Assisted in configuration of computer networks

2. Self Employed September 2015- Present
Mobile Computer Repair
 Provide on-site computer repair to small businesses and private customers
 Diagnose software issues, install updates ( roll back if necessary), install new
software and remove malicious programs
 Consulted with customers regarding technological need as well as technical
problems
 Took systems offsite for major repairs/rebuilds on a as needed basis
Pason Systems August 2012- September 2015
Technical Support Analyst
 Supported day to day operations of oil rig in house Pason software ( Pason
Electronic Drilling Recorder ) for internal customers within the office environment
as well as field operations with field technicians and rig crew
 Trouble-shooted Pason Software as well as Pason hardware ( both oil and gas
industry related)
 Logged into rigs remotely into the Linux MYSQL server and ran diagnostics and fixes
for various issues
 Used MySQL scripts on a daily basis to interact with oil rigs
 Supported Cisco switches and routers on rigs who had the capability to do so.
 Would help set up and configure routers and/or switches with rig personnel and
Pason Field Technicians
 Dealt with Ip address conflict issues and resolved using various techniques ( ip
release renew, setting one machine to static, etc )
 Would SSH into Samba server to push certain files to rigs.
 Worked with Microsoft as well as Linux servers
 Supported 7,000 users worldwide with software, hardware and Datahub access
issues
 Deployed, configured and maintained software updates for the Drilling Recorder
 Answered the Help Desk line for fast troubleshooting and resolutions to issues on
proprietary rig software , network connectivity issues on rigs and satellite offices,
and an extensive range of hardware
 Assisted in setting up new desktops and laptops, supporting Microsoft Office
applications, and provisioning mobile devices via phone
 Routinely logged into rigs and fixed various bugs so drilling operations would not be
interrupted
 Tested and implemented new technologies ( Pason Software updates and patches
associated with our Drilling Recorder) for the office and field to meet emerging
customer requirements
 Worked within Centos ticketing system to manage daily tickets

3.  Experience working with cross-functional teams to enhance, direct and stabilize
systems
 Participated in an on-call rotation after hours
Internet America February 2012- August 2012
Technical Support
• Handle incoming calls from Internet America customers
• Diagnose and troubleshoot problems associated with the customer's
connection, configuration, and general hardware/software issues.
• Answer customer billing questions, perform general account maintenance, and
document all contact with the customer appropriately.
• Reply to customer emails, work open tickets in the system, and perform various
tasks handed down by management.
Huntington High School August 2011-December 2011
ISS Paraeducator/ High school Football Coach
 Monitored students during assigned periods and/or activities for the purpose of
ensuring the safety and welfare of students
 Assisted students in the completion of assigned class work for the purpose of
providing ongoing support in the accurate completion of student assignments.
 Assisted in implementing behavior plans as defined by the teacher(s), administrator
and/or counselor for the purpose of developing and/or improving students∆ basic
social and interpersonal skills.
 Performed various record keeping and clerical functions (e.g. student ISS report,
attendance logs, student activity documentation, etc.) for the purpose of meeting
mandated requirements.
 Provided verbal and/or written feedback concerning student performance and/or
behavior for the purpose of informing teacher/s and/or school administrators of
students∆ progress.
 Responded to inquiries from a variety of sources (e.g. students, teachers,
administrators, and/or parents) for the purpose of solving problems, providing
information and/or directing to other sources.
 Coached defensive backs for varsity and co defensive coordinator for Freshman and
JV team
 Maintained a close relationship with players
 Had an All District Defensive Back in First season of coaching
Costco Wholesale June 2009 - August 2011
Customer Service Representative

4. • Demonstrated excellent customer skills on a daily basis to help fit the member
needs.
• Assisting customers with various products via online in-store, or telephone
• Addressed all customer's wants empathizing and prioritizing all customer needs
• Demonstrated terrific oral and written communication skills
• Worked successfully in a team environment as well as independently
Network Service of LA July 2005- June 2009
Computer Networking and Technical Assistant/ Intern
• Served as an assistant for the company and my main responsibilities included
problem detection and solving, fixing and reinstalling software and hardware to help
maintain the company network.
• Coordinated and linked the computer systems within an organization to
increase compatibility so information can be shared.
• Tested, maintained, and monitored computer programs and systems, including
coordinating the installation of computer programs and systems.