1. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
1
Dear Sir / Madam
I would like to apply for the position of Infrastructure Engineer as it is of particular
interest to me.
In addition, you will find me well organized, target oriented and detail-oriented team member
with excellent communication skills. I thrive on new challenges and my innovative approach to
system and improvement, along with my desire to learn, will prove to be an asset to my employer,
I look forward to a personal interview to discuss with you how I can best serve company.
A confident and reliable IT support engineer with extensive practical experience of working with
computers and resolving any support issues that are raised to the service desk. Possessing a
proven ability to administer and control the operation, configuration and maintenance of
computer based information systems, as well as having an eye for detail and able to multi-task
under pressure. An excellent communicator can relate well with people at all levels and has the
flexibility of working well as part of a team and on my own.
To complement my technical experience, I have completed a BS degree in Computer
Engineering from the American University of London. I have also been involved with several
transactions both as the customer and as the supplier.
Thank you for considering my application. The prospect of joining your company is very
appealing and is an excellent fit with my experience. I look forward to an opportunity to discuss
my credentials with you.
Regards,
Sincerely,
Muhieddin Jabali

2. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
2
CAREER OBJECTIVE________________________________________
Seeking a position to utilize my skills and abilities in the Information Technology Industry
That Offers Professional growth while being resourceful, innovative and flexible.
BRIEF OVERVIEW _________________________________________
 Have a good experience in Microsoft Products.
 Have a good experience in Hardware and networking
 Strong troubleshooting and problem solving skills
 A fast learner, able to understand new ideas and concepts quickly
 A team player & leader, capable of integrating with & developing effective workgroups
 Excellent verbal & written communication skills
 Capable of relating well with people
 Well organized, target oriented and detail-oriented
 Ability to work well in a team environment
EDUCATIONAL QUALIFICATION ______________________________
 2007 – 2011 - American University of London. (AUOL)
BS Computer Engineering
GRADES GPA
Graduation Project B+ 3.5
Total B+ 3.6
 1999 – 2000 - Al-Shaheen School. Kuwait
High Secondary School

3. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
3
CERTIFICATS _____________________________________________

4. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
4

5. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
5
Technical Sales Professional VEEAM Availability Suite
Technical Sales Professional VEEAM Management Pack
Riverbed Technical Sales Associate – WAN Optimization
Riverbed Technical Sales Associate – Network Performance
Management

6. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
6
VMware Sales Professional -
(VSP)
VMware Technical Sales Professional -
(VTSP)
Nutanix Platform Sales Engineer Certification – (NPSE)

7. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
7
EXPERIENCE & PERSONAL SKILLS ____________________________
 IT Support relating to technical issues involving Microsoft Core business applications,
as well as virtual environments built on Hyper-V and VMware.
 Support services for Microsoft related technologies: Windows server, Active directory,
Exchange server, etc.
 Network Administrator (Switches, Routers, Wireless Administration and IP Telephony
Administration)
 Plans, Implements and supports network infrastructure.
 Microsoft Visio Professional 2013
 (TDM) Data Modeling and Design
 Visual Paradigm for UML (VP-UML)
 Active Directory, DHCP and DNS
KNOWLEDGE BASE ________________________________________
EMPLOYMENT HISTORY ____________________________________
Starting Ending Position Company Location
September
2015
To Present
Infrastructure Specialist
Arabesque Group Kuwait
January,2014 May,2014 Data Network Engineer Metco Networks Co. Kuwait
April, 2008 September,2013 Support Engineer Fawsec Educational Co. Kuwait
March, 2004 March, 2008 IT Support Cameo Computer Co. Kuwait
Feb, 2001 Feb, 2003 Computer Technician B2B Computer Co. Kuwait
 Microsoft Azure
 Microsoft Office 365
 Microsoft Enterprise Mobility Suite
 Project management (PMP)

8. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
8
LANGUAGE_______________________________________________
Comprehension Writing Speaking
Arabic Native Native Native
English Very good Very good Very good
PERSONAL INFORMATION___________________________________
Name Muhieddine Jabali
Date of Birth Feb 16, 1983
Marital Status Single
Cell Phone +965 9914-2139
E mail - mohyee_jabali@hotmail.com
Hobbies and
Interests
Computing: Good with technology
Swimming: Keeps fit and healthy
Socializing with friends: Team player (rather than loner)
Listening Soft music: keep relax and fresh mind
Traveling: Exploring the Habits and traditions of
plus countries and life Experience

9. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
9
PROFESSIONAL EXPERIENCE ________________________________
 September 2015 – to present Arabesque Group - Kuwait
http://arabesque.com.kw
Infrastructure Specialist
Duties:
 Evaluate and recommend necessary changes in performance tuning, infrastructure
design and monitoring.
 Conduct extreme complex technical evaluation and suggest proposed physical
architectures along with detailed designs.
 Head responsibility to install, configure and maintain applications with IT
infrastructure.
 Analyze problems, evaluate technical issues, test, maintain, modify, integrate,
monitor and ensure to automate software systems.
 Conduct long range strategic plans of IT infrastructure plus operational aspects of
application execution within infrastructure.
 Execute application-level SSL plus configure mutual validation for back-end systems
communication.
 Execute technology successfully by minimal downtime as well as disruption.
 Involve actively in teams of cross functional project to assist solve problems
inclusive of different technologies straddling multiple work groups.
 Conduct complex technical evaluation, design review and recommend proposed
physical and logical designs.

10. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
10
 January 2014 – to May 2014 Metco Networks Co - Kuwait
http://www.metconetworks.com
Data Network Engineer
(Under Training)
Duties:
 Administering & designing LANs, WANs internet/intranet, and voice networks.
 Communicating and negotiating with users, specialists, other staff and suppliers.
 Network troubleshooting: Investigating, diagnosing and resolve all network
problems.
 Avaya, Cisco and HP switch configuration.
 April 2008 – to December 2013 Fawsec Educational Co. - Kuwait
http://www.fawsec.com.kw
IT Support Engineer
Duties:
 Responsible for networking, design, installation and maintenance services
 Supporting users and network administrators over the telephone and by email
 Maintaining the company’s network infrastructure
 Networking and providing support for Microsoft Windows issues
 Configuration, Updating and testing of any new hardware and software
 Installing and operating Windows desktop and server operating systems
 TCP/IP networking and hardware maintenance and repair
 Assisting the network manager with support requests
 Ensure computer hardware is safe & complies with health and safety legislation
 Applying patches in accordance with company procedures

11. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
11
 March 2004 – March 2008 Cameo Computer Co. - Kuwait
http://www.cameoo.com
IT Support
Duties:
 Administering & designing LANs & WANs internet/intranet
 Responsible for diagnosing & resolving hardware, software & end users problems
 Developing the infrastructure and systems to meet the company’s needs
 Working within a TCP/IP network environment, including DHCP, DNS and Ethernet
 Configuring and managing backup & restore procedures
 Maintaining a wide range of computer hardware and software programmers
 Identifying & reporting on the budgetary implications of IT projects and upgrades
 Responsible for allocating work to junior staff and induction training for new staff
 Deploying new hardware, server backups, evaluating new software & security risks
 Creating, Managing User Accounts and Emails
 Managing confirmation of Network printing devices
 Implementing, Permissions and Policies
 Implementing, managing and Troubleshooting (TCP/IP)
 Microsoft technologies
 Remote support tools
 Testing and evaluating new technology

12. Muhieddine Jabali
Mob: +965 9914-2139
Email: mohyee_jabali@hotmail.com
12
 February 2001 – February 2003 B2B Computer Co. - Kuwait
Computer Technician
Duties:
 Providing software available to appropriate users
 Making assembling and maintenance of computers
 Distributing files as required for staff use
 Ensuring the anti-virus software is installed, properly configured, regularly
 Updating PCs and ensuring their smooth workflow
 Receiving and setting up hardware
 Diagnosing and troubleshooting hardware failures
 Checking new computer equipment and installing as expected
 Maintaining computer peripheral equipment e.g. printers, scanners, projectors
 Maintaining wired and wireless networks, desktop computers
 Providing technical support for hardware and software issues in the company
 Setting up and maintaining backup system for file company desktop compute
REFRENCES ______________________________________________
 Available Upon request