Call Girl Surat Madhuri 7001305949 Independent Escort Service Surat
Susan.2016
1. Susan Pratt
Jonesborough, Tennessee
727-858-1100 Mobile
spratt6189@hotmail.com
https://www.linkedin.com/in/spratt6189
Relevant Qualifications and Experience:
Extensive and diverse Medical and Behavioral Health Care experience.
Bachelor’s and Associate Degrees
Proficient navigating numerous EMR systems
Medical Terminology
Excel in work assignments with minimal supervision.
Employment:
Discharge Planner and Therapy Assistant: Mountain States Health Alliance Johnson City,
TN 02/16 to present (Part time position)
Performs psychosocial and behavioral assessments of patients and families to identify
emotional, social, and environmental concerns associated with patients' diagnosis, illness,
treatment, and/or life situation.
Works collaboratively with interdisciplinary team, patients, and family members to
develop an effective treatment plan.
Maintains knowledge of community resources and serves as a liaison in obtaining
needed support.
Maintains working knowledge of relevant medical/legal issues that impact patient care,
e.g., advance directives, child and elder abuse.
Accurately documents the administration of care in the patient record in a timely manner.
Contributes to a culture of patient centered care by ensuring a quiet healing
BLS (Basic Life Support) Certified
HELP (Human Empowerment and Leadership Principles) training and certification.
Virtual Customer Service Representative: Amazon.com Seattle, Washington 11/15 to 01/16
and 11/14 to 01/15 (Remote Temporary Seasonal work from home position)
Provide virtual customer service for Amazon.com peak retail season.
Provide customer with resolution to questions and issues with order refund or
replacement, assist with level one technical issues with website navigation or Amazon device
issues.
Documenting all customer interactions in remote, web based desktop.
Genomic Testing Site Technician: Healthcare Personnel, LLC Houston, Texas 6/15 to 10/15
(Temporary placement in local Family Practice setting)
Provide screening for financial and clinical criteria to patients appropriate for personalized
medicine through genomic testing provided by CompanionlabsDX.
Obtain order from M.D, obtain buccal swabs from patients, process through lab, and
receive reports.
Document each test in web based program and follow patients for medication changes
and improved health status.
Health Information Field Technician: Enterprise Consulting Solutions Phoenix, Arizona
6/12 to 6/15 (Remote Project based employment)
Examine, identify, and retrieve medical documentation relative to specific
medical/behavioral conditions listed by claimants for Medicare Risk Adjustment purposes.
Covert hardcopy documents into PDF format and upload into secure centralized
2. database.
Work independently and adhere to strict HIPPA and project guidelines.
Health Information Field Technician: Altegra Health Alpharetta, Georgia
3/2015 to 06/2015 and 3/14 to 06/2014 (Remote Project based employment)
Accurately and efficiently conduct medical record review for specific HEDIS and PIA
measures.
Review and retrieve relevant components of the medical record to support reviews
performed.
Convert hardcopy documents into PDF format and upload into secure centralized
database.
Maintain quality score of 95%, work independently, and adhere to strict deadlines.
Patient Advocate: Mountain States Health Alliance Johnson City, Tennessee 2/11 to 5/12
(Department Eliminated)
Provide resources and education to patients and family members related to illness and
socio economic needs.
Facilitates open guest communication consistent with improving overall level of customer
satisfaction.
Addresses all customer dissatisfaction with tact and diplomacy, providing de-escalation
and resolution.
Responds to code blue and incoming traumas, providing resources and emotional
support for families.
Crisis Triage Specialist Frontier Behavioral Health Services Johnson City, Tennessee
12/09 to 10/11 (PRN position)
Provide customer service, crisis intervention, and appropriate resource referrals to
consumers and medical professionals.
Triage incoming crisis calls to dispatch crisis therapists to hospitals, physician offices,
and detention centers.
Electronic documentation for each crisis intake contact and disposition.
Field Sales and Marketing Representative for Kodak: Mosaic Sales Solutions, Inc. Irving,
Texas Tri Cities, TN 10/09 to 2/11 (Remote position)
Facilitating sales of Kodak digital imaging products within assigned retail market
accounts.
Demonstration of product line to consumers within the retail environment.
Ongoing training of product line to retail management and associates.
Transmit store audits, sales, time and expense electronically to corporate office daily.
Consumer Educator: Southern Wine and Spirits of America Tampa, Florida
8/06 to 4/09 (Dept. Eliminated)
Provide excellent customer service to assigned retail accounts.
Created brand awareness through field marketing of products via execution of wine and
spirit events in off and on premise markets and venues.
Educated consumers on features and benefits of purchasing featured product.
Merchandising featured products attractively to increase consumer interest and sales.
Reported weekly recap event specific sales data to Field Market Manager.
Education:
Bachelors Degree: Virginia Intermont College Bristol, Virginia; Major: Social Work, Minors:
