Kristi Kelley is seeking a position that utilizes her experience and strengths while providing opportunities for growth and advancement. She has over 7 years of experience in customer service roles including as a lead teller at Wells Fargo Bank, a call center specialist, a customer service assistant and checker at HEB, and an office clerk. Kelley is currently pursuing a nursing degree at Galen College of Nursing in San Antonio, Texas. She has strong computer, communication, and customer service skills.

1. Kristi Kelley
1204 Florida St.
Pleasanton, TX 78064
T 210 478-7815
F 210 649 3163
Hkelley09@aol.com
P r o f i l e
To obtain a position that utilizes my experience and strengths. Furthermore, a position that provides me with
the opportunity for growth and advancement.
E x p e r i e n c e
Lead Teller, Wells Fargo Bank, San Antonio, TX- October 2010- October 2012
Job duties are as follows: answer phones, as a teller I handle cash on a daily basis, balance my draw and
vaults, ensure customers are satisfied, promoted banking investments, in charge of full teller team, full time
employee.
Call Center Specialist, DeWied International, San Antonio, TX — August 2010-September
2010
Job duties were as follows: answer phones, outbound calling throughout the day, input data into network,
dealt with customer issues, temporary assignment to assist company in back orders; worked full time.
Customer Service Assistant/Checker, HEB, Universal City, TX— June 2009-June 2010
Job duties were as follows: started out there as a bagger, then in 2 months I trained for checker, as a
checker I would open and close the store, perform duties to ensure that customers were satisfied, counted
till, trained two months for management, part time employee.
Office Clerk, NewWater BoatWorks, Elmendorf, TX — July 2008- July 2010
Job duties were as follows: opening and closing the business, assisting customers with sales and billing,
answering multiple phone lines, assisted in office filing, took directions from management, maintained a
clean shop and work area, dealt with other companies daily, seasonal/part time employee
Sting Officer, Texas Alcoholic Beverage Commission, San Antonio, TX — May 2007-May 2008
Job duties were as follows: performed stings with an undercover officer, frequent several convenient stores,
bars, and liquor stores as an underage patron attempting to purchase alcohol, part time employee.
E d u c a t i o n

2. East Central High School, San Antonio, TX — Diploma, 2009
Palo Alto College, San Antonio, TX- Major in Business 2008-2009
University of Texas San Antonio, TX- Major in Business 2009-2010
Galen College of Nursing San Antonio, TX- Nursing Student 2013-2014
S k i l l s
Works with little or no supervision, punctual and time oriented, 10-key experienced, 40-50 wpm, leadership
skills, computer skills, professional and courteous, accurate fast paced learner, good public relations.
R e f e r e n c e s
Heather Jurek- Sales Associate - 210-355-1042 Known 20 years
Mary White- Retired District Clerk- 210-416-5091 Known 23 years
Cassandra Rodriguez- Insurance Adjuster- 210-364-8169- Known 7 years