In this ,, concept of conflict, nd what are the levels and their sources

1. CONFLICT
LEVELS OF CONFLICT, SOURCES
OF CONFLICT
Kulsoomidrisi

2. CONFLICT
• Conflict is a state of opposition between persons or groups
or organizations.
• It is a disagreement between people that may be the
result of different
• Ideas
• Perception
• Preferences
• Beliefs
• Values
• Goals

3. LEVELS OF CONFLICT
Individual level
Group level
Organisational
level

4. INDIVIDUAL LEVEL
⭐INTER PERSONAL CONFLICT
- between two or more people
- difference in views about what should be done
- efforts to get more resources
- difference in orientation to work and time in different part of an organization
⭐INTRA PERSONAL CONFLICT
- occurs within an organization
- threat to a person’s values
- feeling of unfair treatment

5. GROUP LEVEL
⭐INTER GROUP CONFLICT
- between two or more groups
⭐INTRA GROUP CONFLICT
- conflict among members of a group
- early stages of group development
- ways of doing tasks or reaching group’s goals

6. ORGANIZATIONAL LEVEL
⭐INTER ORGANIZATION CONFLICT
- between two or more organizations
- examples _ suppliers and distributers
⭐INTRA ORGANIZATION CONFLICT
- conflict that occurs within an organization
- can occur along the vertical and horizontal dimensions of the organization
VERTICAL CONFLICT: between managers and subordinates
HORIZONTAL CONFLICT : between departments and work groups

7. CAUSES OF CONFLICT
👉 COMMUNICATION
👉 STRUCTURE
👉 PERSONAL VARIABLES
- misunderstanding
- personality clashes
- lack of cooperation
- differences of methods & style
- value or goal differences
- low performance

8. THANK YOU 🎉🎉