1. KBKristen R. Broussard
Richmond, TX 77469|(225) 223-0518|bkristen6@aol.com
Objective To Utilize My Skills for Achieving the Company’s Goals In an Aggressive Market.
Employment –
St. Martin Bank & Trust, St. Martinville, LA
Full Time Teller May 2014-June 2015
-Open/Closed Customer Accounts.
-Create/Maintained Excellent Customer Relations. Cross Sold New Products.
-Conduct/Enforced Mandatory Cash Audits.
-Maintain Balancing Record / Minimize cash losses to bank
-Inventory Control/Vault Balancing/Account Reconciliation/ATM Processing.
-Trained New Employees on Policies/Procedures and Software.
-Coordinate Staff Meetings/Organized Departmental ComplianceReviews.
Teche Federal Bank, New Iberia, LA
Peak Time Teller July 2012-May 2014
-Open/Closed Customer Accounts. Customer Account Maintenance.
-Maintained Exceptional Customer Service.
-Ordered daily Supply of Cash/BalanceCurrency/Transaction Reconciliation.
-Special Projects As Assigned.
Baton Rouge Community College, Baton Rouge, LA
General Office Administrator. October 2010-May 2012
-Responsible for Planning/Organizing/Coordination & Management of Departmental
Activities.
-Assisted Dean with Confidential Information/Materials. Screen Telephone Calls.
-Proactively assisted Human Resources with Employee Data and Employee Location
Database.
-Updated/Maintained Student Data.
-Coordinate Travel Arrangements. Administrated Expense Reports.
-Inventory Control/InvoiceProcessing/Account Reconciliation.
Winn-Dixie GroceryStore, New Iberia, LA
Customer Service Lead January 2009-August 2010
-Operated the cash input and output in the office
-Managed closures of 11 registers every night and ATM
-Balanced the office and registers
-Assisted with Development of Customer Service Experience Goals.
-Trained / Managed 5 regular cashiers and 2 customer service cashiers
-Coordinate Staff Meetings/Organized Departmental ComplianceReviews.
Honors & Awards
-Baton Rouge Community CollegeVice President of Campus Activity Board
-Member of Beta Mu Omicron Chapter Phi Theta Kappa International HonorSociety
-Graduated with Academic Honors from Baton Rouge Community College
Career Achievements
Outstanding Teller Award 2012/2013/2014
Exceeded Departmental Goals Consistently
Customer Service Icon Award
Summary of Skills
Advanced Microsoft Application
Superior Customer Service
Efficient Multitasker
Detail-oriented
Results Driven
Critical Thinker
Education
Baton Rouge Community College
Associate of Applied Science in Accounting
Technology
Certificate of Business Technology
Graduated: May 2012
GPA: 3.2/4.0
Related Coursework
Microcomputer Applications in Business, Financial
Accounting I & II, Business Math, Business
Communication, Introduction to Managerial
Accounting, Accounting Informational Systems,
and Introduction to Auditing