Sanjib Ghosh is seeking opportunities in banking operations and business operations. He has over 10 years of experience in operations management, particularly with HDFC Bank. He currently serves as the Deputy Manager-Unit Head of wholesale banking operations in Agartala, supervising a team of 6 and managing daily wholesale banking activities. Prior to this role, he held several positions of increasing responsibility in HDFC Bank's cash management services team based in Kolkata and branches in Silchar, Nalbari, and Agartala. He has a proven track record of managing business operations, developing strategic initiatives, and achieving organizational goals like profitability, growth, and customer satisfaction.

1. Sanjib Ghosh
E-Mail:s anji bgho s h. k al na@ gm ai l . c o m
Phone: 09774992553/08730066464
Targeting assignments in Banking Operations and Business Operation
Extensive exposure in driving critical assignments across the career with proven success in ensuring optimum results
Location Preference: Metropolitans
P R O F I L E S U M M A R Y
 Result-oriented professional with 10 years of experience in Operations Management
 Proficiency in developing and managing business operations with key focus on top & bottom line profitability and
customer satisfaction across virtual banking products
 Showcased business acumen in leading and managing the operations and contributed higher rate of organic growth
 Enterprising leader who has contributed in enhancing market growth, product development and image building
through initiatives geared towards lowering risk, heightening productivity & improving internal controls
 Skilled at monitoring various operations and maintaining long-term customer relationships through the provision of
high quality service; proven track record of turning around business
 Efficient in formulating&implementing tactical initiativesand strategic advices to partners
 Team-based management style coupled with the zeal to drive visions into reality
C O R E C O M P E T E N C I E S
Key Account Management Liaison& Coordination Service Level Agreements
Business Operations Banking Operations Team Management
O R G A N I S A T I O N A L E X P E R I E N C E
HDFC Bank Ltd., Agartala Jun’06– Present
Growth Path:
Junior Processing Officer-Cash Management Services (CMS) Team, HDFC Bank Ltd, Kolkata Jun’06- Feb’08
Processing Officer (Authorizer)-Cash Management Services (CMS) Team, HDFC Bank Ltd ,Kolkata Mar’08- Feb’11
Assistant Manager (WBO Operations) HDFC Bank Ltd, Silchar, Nalbari, Agartala Mar’11-Sep’13
Deputy Manager (WBOOperations) HDFC Bank Ltd , Agartala Oct’13-Sep’15
Deputy Manager-Unit Head (WBO Operations) HDFC Bank Ltd , Agartala Oct’15-Present
Key Result Areas:
As Deputy Manager-Unit Head
 Supervised a team with 6 team members and daily wholesale banking activities
 Managing wholesale banking operations for Agartala branch
 Supervising clearance of settlement operations, cash management services, customer service desk, trade transaction,
bank guarantee, advance/direct remittance, accounts opening process and management. retail loan disbursal process,
working capital, business banking operations and agricultural lending process
 Administering day-to-day activities for process co-ordination with internal/external departments and conducting
Audits for smooth business operations
 Establishing business and transaction volume in Online mode for retail, wholesale and trade customer for managing
retail and import & export transactions
 Managing the entire domain of Staff Training, knowledge development for internal systems, process , circular and
other knowledge base
As Deputy Manger
 Administered wide range of products & operations of Wholesale Banking operation comprising Clearing operation,
CMS operation, Retail Liability and Retail Assets operation
 Managed clearing fund management through RTGS
 Supervised backup clearing process (BCP) and coordinate with all the BCP participate member bank for settlement of
fund through RTGS
 Comprehensive experience in having executed key functions such as Transaction Processing, Process Management,
MIS Reporting and Statutory Compliances
 Managed day-to-day banking operation activities

2. As Assistant Manger
 Maintaining clearing and CMS operation
 Follow up with drawee bank for collection of CMS client and clearance part
 BRS and suspense reporting
As Processing officer in CMS Kolkata Team
 Clearance process of various MICR and Non-MICR CMS instruments
 Managed various type of IPO applications, share and mutual fund applications, Tax-bond applications
 Managed US VISA application, MCA challan, Income Tax and Service Tax challan
Highlights:
 Supervising wholesale banking operation in Agartala branch as unit head
 Played a key role in transmission of In-house operations in Kolkata as a team member of CMS
 Guidance and support towards all cluster branches such operational area
 Attained ‘Star Performer’ award for outstanding performance in Q3, 2012
 Recognized as Best Performer during 2007-2008 and 2009 - 2010
 Outstanding performer in last appraisal 2015-2016
 Adhered to Regulatory Compliance such as FEMA , Basel , KYC AML for ensuring smooth Banking Operations
A C A D E M I C D E T A I L S
• B. Com. (Accountancy Hons.) from Burdwan University in 2004
• Class 12th from West Bengal Council of Higher Secondary Education in 2001
• Class 10th from West Bengal Board of Secondary Education in 1999
I T S K I L L S
• MS Office and Internet Applications
• Oracle FLEXCUBE
• Fundamental Course on Basics of Operating Systems
C E R T I F I C A T I O N S
 NISM certification of depositories module VI (Debos operation)
Date of Birth: 01st November 1982
Mailing Address: C/o Gopal Ghosh, Kansari Para, Eaggle Gali, Kalna, Burdwan - 713409