1. Atefeh Tanzif
805 Valley Stream #B
Wheeling, IL 60090
(773)416-5113
bijanatefeh@yahoo.com
Objective:
To obtain a position where I can maximize my, high-energy team player interested applying in
banking, and my experience towards goal-oriented company. Skills have been focused on
communication, training, counseling and collaborating with others on varied projects.
Experience:
Relationship Banking Specialist III/ Business Specialist
Banker II
Customer Service Representative
12/06/2010-Present Mb Financial Bank Northbrook, IL (847)400-0133
 Opened and closed accounts
 Provide customer Service
 Acted as the assistant teller when necessary
 Perform cash handling and accurately complete teller work
 Responsible to achieve monthly goal for personal and business
 Responsible for accurately completing the monthly operations and monthly audit
 Opened and closed branch
 Ensure accuracy on the teller work
 Responsible for the Monthly audit accuracy
 Ordering supplies for the branch
 Perform daily office responsibilities
Customer Service Manager
08/01/2007- 08/23/2010 Fifth Third Bank Chicago, IL (312) 368-1201
 Managed the team and the banker
 Coached the team to exceed sales goals
 Oversaw the day to day operations and risk management of the financial center
 Ensured accuracy on the teller work
 Responsible for the accurate monthly audit
 Deal complaints over issues such as charges and discrepancies in accounts
 Opened and closed account
 Oversaw the ATM and night deposit processing
 Performed daily office responsibilities
Supervisor
05, 2007-08, 2007 Sam’s Club Wheeling, IL (847)541-9040
 Cash handling
 Offer store benefit to customer, and promote new credit cards to customer
 Assistant cashier when necessary
 Customer Service
 Answering the phone
 .Organizing departments by end of the day

2. Vander Specialist
08, 2005-05, 2007 Macy’s Skokie, IL (847)329-2700
 Cash handling
 Offer store benefits to customers, promote new credit cards to customer
 Process customer phone order
 Responsible to achieve monthly goal
 Training New Employee
 Customer Service
Cashier
06, 2004_05, 2005 Market Place Skokie, IL (847)677-9390
 Cash handling
 Customer service
Cashier
06, 2002_06, 2004 North Water Market Skokie, IL (773)764-3557
 Cash handling
 Customer service
Education:
 Oakton community College Skokie, IL > Associate degree in Management and
 Supervision,(2009-2013)
 High school diploma Iran
Skills:
 Excellent communication and interpersonal skill
 Computer information system (Microsoft words, excess, excel, power point)
Languages:
 English
 Persian (Farsi)
References:
 Tony Toledo (224) 522-4528
 Simon Szulc-Cieplicki (847)322-5442
 Mina Ristic (773) 216-4743