1. Rupendra Regmi
Address: Flat 902, Suroor Bakeries Building, Tourist Club Area Navigate, Abu Dhabi, UAE
Mobile: 971 050 942 6560
Email: rupendra1402@yahoo.com
rupendra1402@gmail.com
Professional profile
A talented, ambitious and personable individual experienced in retail sales, dedicated to achieving business objectives
and ensuring delivery of customer service excellence. A natural leader with the ability to build a strong internal team that
forms and maintains effective relationships in support of business. Possesses advanced financial skills with a commercial
outlook and a full understanding of brand identity. Enjoys being part of, as well as supervising, a successful and
productive team and excels in challenging working environments, consistently meeting and exceeding sales targets
Objective
Currently looking for a new and challenging Retail operation or any Customer Service related position, one which will
make best use of existing skills and experience whilst enabling further personal and professional development
Career summary
2012-date Shift In-charge / Brand Ambassador of William grants& sons. Duty Free Shop
Abu Dhabi International Airport, Abu Dhabi, UAE
 Identify the needs of the customers and provide them the same.
 Ensures that the loyalty of the customers is obtained by providing the Ultimate luxury customer experience.
 Target and reviewing the projection of the shop on Contributes to the achievement of monthly a daily basis.
 Checks within the allocated section if all the items have prices and merchandised in accordance with the
visual merchandising
2008-2010 Store In-charge (Promoted), BATA, Sharjah, UAE
Landmark Group-Shoemart, Sharjah, UAE
 Identify the needs of the customers and provide them the same.
 Checks the section of the staffs and make reports to the shop manager regarding the section preparation
and performances of each staff.
 Reviewing the projection and target of the shop on Contributes to the achievement of monthly and daily
basis.
 Ensures that the loyalty of the customers is obtained by providing the best customer service .Responsible
for any shop decisions such as cash returns, discounts and handling of stocks during the absence of the
manager.
 Responsible for the preparation of weekly sales report and daily sales & cash reconciliation.
2010-2012 Men’sDepartment Head –B4
Landmark Group-Shoemart, City Centre Sharjah, UAE
 Checks the section of the staffs and make reports to the Area Manager regarding the section preparation
and performances of each staff.
 Demonstrating excellent financial skills, producing & analysing sales reports, discussing outcomes with
Manager
 Possessing strong computer and organisation skills, successfully producing and distributing weekly staff
rota.
 Liaising with internal departments including buyers and merchandisers, assisting with strategic planning.

2.  Ensuring compliance with standard regulations in addition to adhering to company policies.
 Responsible for effective management of department, providing leadership and direction to sales team

2005-2006 Assistant Warehouse Supervisor (Promoted), Lipro SDN, BHD, Malaysia
 Responsible for full Warehouse functions which included receiving goods from the Supplier and then
allocate to various divisions of the company for further process.
 Operates Fork Lift, Truck and Crane Machine.
2003-2005 Quality Controller, Lipro SDN, BHD, Malaysia
 Responsible for doing a complete check on the Quality of Products manufactured by the company before
being exporting to the client in US & Japan.
Education, Trainings and Achievements
 High School Graduate
 Attended Product Knowledge Training of Leather goods and Shoe Manufacturing conducted by Shoemart.
 Attended Wine, Spirits, Whisky Training conducted by Duty Free Shop.
 Attended Johnny Walker Product Knowledge Training conducted by DFS.
 Attended Wine Tasting and Product endorsement conducted by DFS.
 Nominated as Communication Ambassador. Responsible in relaying all the information’s about the
company’s newest trends, products, trainings, and all other staff-customer related matter.
Key I.T. skills
 Microsoft Office, Internet, Outlook
Personal details
Languages: English (fluent), Arabic (conversational), Hindi & Urdu(Fluent), Nepali (Mother Tongue)
References are available on request