Kevin Crimmins has over 20 years of experience in hospitality, financial services, and conference services. He is currently the Front Desk Supervisor at the Radisson Martinique Hotel where he oversees arrivals/departures, crew lists, billing, and improving customer service. Previously, he was the Director of Conference Services at St. John's University where he planned events, managed catering/facilities, and trained staff. He has also held financial advisor roles at MetLife and North Fork Bank where he exceeded sales quotas and developed a loyal customer base.

1. Kevin Crimmins
6 Peter Cooper Road #4G Home: 212-475-8476
New York, NY 10010
kcrimmins5257@yahoo.com Cell: 917-817-3543
PROFESSIONAL EXPERIENCE
A results-oriented leader with proven success in meeting and exceeding expectations
while mentoring and developing staff in the hospitality and financial services industries.
RADISSON MARTINIQUE HOTEL- Front Desk Supervisor -2010-Present
• Handle over three hundred arrival and departures at desk.
• Oversee crew lists and responsible for billing and payment
• Responsible for developing relationships with guests and improving quality
customer service.
ST. JOHN’S UNIVERSITY—Director of Conference Services—2007 to 2010
Responsibilities included meeting and greeting prospective clients for university’s
conference service. By utilizing managerial and sales skill set, effectively grew business
in both client base and revenue. Handled all aspects of the conference service
department including
• Conference planning and program development assistance to clients for events
ranging from two to 500.
• Enterprise Resource Planning responsibility included catering, meetings facilities
and other unique or specific requirements.
• Managed inter-departmental issues to ensure events were executed successfully..
• Supervised and trained a constantly fluid group of event support staff relating to
event management, food service and other unscheduled deliverables seeking
100% satisfaction.
METLIF /NORTH FORK BANK New York, NY --- Financial Advisor /Insurance
Specialist --- 2001 to 2007
• Focused the bank’s marketing strategy on promotion of health benefit plans to
customers, and recognized as a subject-matter expert. Ranked #1 in sales out of
15 representatives.
• Consistently met or surpassed quarterly sales quotas.
• Won an achievement award for strong disability sales results and consistently met

2. sales objectives.
• Established a loyal following of customers and developed a robust referral
network by identifying solutions for clients’financial needs.
TRAVELERS TELECOM, New York, NY --- Regional Accounts Manager --- 1997 to
2001
• Opened up markets in Washington DC, Massachusetts and Florida playing a key
role in expanding revenue from $1.2 million to over $2.5 million annually.
Landed over 100 contracts with hotels that included Peninsula and Four Seasons.
• Coordinated and launched successful business expos in Washington, DC that
contributed over $200,000 in new business in a two-week period.
MARRIOTT MARQUIS --- Chief Concierge (1994 – 1997)
• Guest Services Manager/ Housekeeping Manager (1992 – 1994)
EDUCATION
PROVIDENCE COLLEGE, Providence RI - Bachelors of Arts in Humanities