1. Karimah Parker
742 Deerwood Drive, Stockbridge, GA 30281* c: 678.933.1112 * karimahp2008@gmail.com
Objective
I am currently obtaining my Bachelors in the Science of Psychology. It is important that I begin a position within my field. I’d like
to join a company wherein I can utilize my skills and experience to add value and grow.
Skills & Abilities
COMMUNICATION
· Act as liaison between team members and directors to establish and maintain effective communication
· Interface with and develop business relationships with vendors, management,owners and leaders
· Maintain excellent communication with team members and management on success rates in the overall processes
LEADERSHIP/MANAGEMENT
· Train and develop individuals to ensure knowledge and consistent satisfactory performance
· Inspect work and processes to ensure the best outcome
· Implement newplans to improve processes
· Supervised severalteams to ensure proper processes are in place
· Manage bilingualstaff members through demonstration and examples to ensure clear and concise understanding of necessary
steps
Experience
PARK ‘N FLY PLUS JULY 2013 – PRESENT
LEAD AUTOMOTIVE DETAILER/TRAINER/INSPECTOR
Began as an Automotive Detailer working efficiently to ensure customer’s vehicles are detailed properly
Using a waterless process, washing vehicle interiors and exteriors
Apply wax to auto body, wipe and buff by hand
Vacuum interior of vehicles to remove loose dirt and debris
Clean upholstery, rugs, glass and other surfaces, using cleaning agents,applicators, and cleaning devises
Apply revitalizers and preservation agents to vinyl or leather surfaces and treat fabrics with spot and stain-resistant
chemicals to preserve and protect interior components
Clean wheels, engine compartment and undercarriage of vehicles as requested; apply tire shine
Hand dry vehicles to ensure nospotting
Use a clay bar when necessary to remove contaminates on the paint like rail dust or overspray
Maintain inventory, ensuring appropriate stock to keep up with work flow; wash towels and rags; maintain work area,
tools and equipment in a clean, organized and safe condition
Promoted to training new hires, inspecting the work of the team becoming Lead Automotive Detailer
Thoroughly inspect each vehicle to ensure every procedure and process for each detailhas been conducted properly and
correctly
Conduct interviews; maintain all paperwork for new hires, setting up appointments for drug screening and background
checks
Maintain records for departmentalemployees including but not limited to disciplinary reports if/when necessary
Ensure departmentalemployees are practicing and following all safety procedures to reduce incidents
Implement newplans to improve processes and assist in running smoothly
Conduct ‘Shuttle Huddles’ each morning to update/inform team of daily announcements
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CALVARYSTAFFING NOVEMBER 2010 – JULY 2013
SUPERVISOR/TRAINER/INSPECTOR
Supervised,trained staff in five (5) midscale hotels
Conferred with owners and management of each hoteland staffing company to gain knowledge of work situations
requiring training and to better understand changes in policies, procedures, regulations and business initiatives
Coordinated training schedules with the Human Resources Manager for each individual property to ensure proper
training for specific sites. Each hotel has their own process; our staff needed tobe knowledgeable of each property’ s
standards
Formulated teaching outlines and determined instructional methods such as individual training, group instruction
consisting of demonstrations and hands-on training
Prepare teaching aids such as training handbooks, demonstration models and reference work
Conduct training sessions covering specified areas such as on-the-job training, refresher training,etc.
Test trainees to measure progress and to evaluate effectiveness of training
Inspect rooms to measure efficiency and effectiveness of training
Report on progress of employees under guidance during training periods
Monitor methods used by employees and make on the spot corrections
Assist employees with problems concerning "how to" perform specific tasks related to their position at specific properties
Make suggestions on improving work procedures
Maintain trainee personnelrecords
Develop strong relationship with all hotels to develop course materials and receive feedback
THE ST. REGIS ATLANTA DECEMBER 2008 – JULY 2010
TURNDOWN/A.M. ATTENDANT/INSPECTOR
Provide turndown service to required guest rooms in accordance with established standards
Clean remaining unmade rooms per standards as directed
Required to refresh rooms and/or replenish supplies
Serve as runner to guest rooms to deliver items as requested by the guests
Maintain work area, tools and equipment in a clean, organized and safe condition
Report any service discrepancies to the appropriate manager or supervisor and resolve where possible
Report any safety or security discrepancies to the appropriate manager or supervisor
Train newhires ensuring their knowledge of standards toperform in a 5-star property
Communicate with Food & Beverage department to ensure timely pick up and drop off of trays
Education
UNIVERSITY OF PHOENIX ATLANTA, GA
· Bachelors of Science of Psychology Anticipated graduation May 2017
NORTH CLAYTON HIGH SCHOOL COLLEGE PARK, GA
· Academic Studies HS Diploma/GED Received 2006