1. Mohan Nanjundiah
Cell: 9945608111 ǀ Email: mohannanjundiah@gmail.com
Arya Krishna Mansion Apartment #38, Flat No.102, Canara Bank Layout, Sahakara Nagar, Bangalore-560097
Administration Management ǀ Training &Development ǀ Project Management ǀ Operations Management
EXECUTIVE SUMMARY
 Dedicated Professional with 20 years of experience in the field of Operations, Training, Project
management, Administration management, Operations management
 Proficient in managing complete start up and turnaround operations while accomplishing the desired
results
 Proactive in assessing training and development needs and effectively aligning programs with business
objectives
 Demonstrated ability to conceptualize solutions to difficult situations and employ practical and cost
effective strategies.
 Detail-Oriented and resourceful atspearheading,organizingand completing projects with strong abilities
to multi-task effectively.
 Expertise in conductingrisk/issue analysis involving auditing, logging and successful closure of the same.
Possess excellent interpersonal, communication and organizational skills.
 Achievement oriented with an ability to manage change with ease and deliver even under stressful
conditions.
CAREER PATH
Aug’ 2015 - Feb’2016
Allianzcornhill,Asst. Manager Facilities
Feb 2015- July 2015
Sr. Manager Operations with Handiman Services Ltd
Dec 2012- Feb 2015
IFM Manager through JLL with FlipkartIndiaPvtLtd
Mar 2011 – July 2012
Administration & Facility Manager with ANSR Source
Sept 2010 – Mar 2011
Vayama.com as,consultantAdministration Manager
July’ 2008 till July ‘2010
Theorem India Pvt ltd as Facility Manager
Jan’2008 till May’08
IBM India,Manager HRIS
Mar’ 2007 to Jan’2008
Sutherland Global Services,as ProgramManager
Oct’ 2006 to Feb 2007
Comat Technologies as Consultant
Jan 2006 –June 2006
Manager Operations Oracle
Sep 2004 – Dec 2005
Sr. Manager Operation with Intertitle, Inc.
May 2003 – Aug 2004
ProcessTrainerwithAccenture
Dec 2002 – Apr 2003
Process Trainer with Converges
June 2002 – Dec 2002
Trainer with Khodays BPO Center
Apr 2001 – May 2002
Process Trainer with Dell International Services
July 1997 – Mar 2001
Trainingoperations with FirstComputer
Feb 1997 – April 1997
SonsuieTechnologies Trainingcoordinator
July 1994 – Jan 1997
Trainingcoordinator with Jetking, New Delhi

2. July’ 2006 to Sept’2006
RazorsightSoftware Pvt. Ltd as Sr. Manager
ROLES & RESPONSIBILTIES
Facilities Management:
 Maintain open line of communication with management and team members Guide, motivate, mentor and
create leaders out of team members.
 General Administration of the entire project on site & support smooth operations of support services
 Plan,co-ordinateand control all technical and facilities management activities on behalf of company and
its clients in their respective portfolio.
 Ensure 100% business up time through timely service of all critical equipment
 Work with Technical SME for preventive and predictive maintenance of all equipment to minimize the
break down
 Agree servicelevels for respondingto minor electrical breakdowns,and changes in the offices,and adhere
to the agreed timescale in resolving these issues
 Ensure all contract vendors work as per Sow and weekly/monthly/daily reports from vendor are obtained
and checked
 Coordinate with vendors and ensure Air, food & water quality tests are done on a regular intervals of
facility
 Catering and pantry coordination , Follow-up of Building related vendor payments
 Review of all MIS with the MIS Team prior to client review on monthly basis
 Coordinate with Procurement team for all Opex & Capex requirement for Offices.
 Organizing training programs for Vendor Partners, Fire & safety, HK , M&E staff
 SPOC for ISO 90001 internal Audit
 SPOC for All statutory compliance internal & External Audits
 Professional, efficient and accurate formulation of the expense budgets, management and control of the
expense budgets and expenditure in accordance with company’s Policies and Procedures
 Designed and implemented the operations manuals, Marketing Manual & Center/Franchisee Manuals
with quality procedures & guidelines as per the ISO 9000 standards
 Actively involved in opening of new franchisee & establishing as per company's policies and procedures.
 Managing helpdesk for PAN India operations, review the TAT & SLA for the services with Client
periodically.
Operational Health and Safety:
 Assist in testing fire alarms & coordinating fire practices / evacuations / head count and conducting
external training for staff in safety procedures
 Carry out regular inspections and tests of fire alarms, fire exits, escape routes and doors, workstation
configuration, reviews of procedures to ensure a safe and healthy working environment
 To conduct safety checks on the fire extinguishers & necessitate corrective actions if found defective
Administration Function:
 Printing and manage stationeries
 Housekeeping – carry out checks and ensure good hygiene and cleaning standards in the office premises
 Office cafeteria – Ensure the quality of the food being served in the cafeteria
 Event and mail room management
 Conference and meeting room arrangements
Physical Security:
 Manage outsourced security staff
 Control inward and outward materials

3.  Ensure security equipment are operational
 Control access
 Monitor CCTV records by building in charge of their location and access reports audit by SME
Team Management
 Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback
and training
 Formulate long term plans for the development and motivation of the team
 Nominate sub-ordinates for suitable training programs sponsored by the organization to enhance their
capabilities and skill level.
 Offer cordial work environment and cohesive work relationship to the repartees to facilitate
performance.
 Provide efficient leadership to the team
EDUCATION
 Bachelor of Arts [Economics, Political Science, English, Hindi] University Of Delhi in 1994.
 Diploma in Quality Assurance & ISO9000, AIIMS. Chennai.
 PG Diploma in HRM, AIIMS. Chennai.
 Diploma in Internet Technology and Networking, AIIMS, Chennai.
 Diploma in Business Administration, AIIMS, Chennai.
 Diploma in Electronics and Computer Hardware Engineering, School of Electronic and
Technology, Delhi.
IT SKILLS
 Microsoft Certified Professional
 Hardware assembly and troubleshooting of PC's
 Project Management Tools (MS- Project, Visio)
 Oracle Administration
PERSONAL INFORMATION
Date of Birth – 24th
November 1971
Languages Known - Hindi, English, Kannada