2. Angela Franklin
Home: 2817303731 503 West Rd., Unit #17
Houston, TX 77038, United States
angelafranklinis@gmail.com
Summary Of Qualifications
• Human Resource Specialist utilizing strong management adeptness, expertise in recruiting/staffing logistics,
and interpersonal skills, proven to be a positive asset to employers.
• Expertise in successfully promoting team-building, implementing cohesive employee relationships, which are
productive and in accordance with company vision, strategies, and goals.
• Core capabilities include clear communication, a high aptitude for learning, team-building capabilities, as well
as the ability to lead cross-discipline projects.
• In addition, supports applications focused towards cultivating and sustaining strong working relationships with
all members of an organization.
Skills
High competency in Strategic Staffing
Goal Oriented driven results
Promoting Interpersonal Relationships & Engagement
Yielding Innovative Solutions
Analyzing Data Forecasts
Advanced proficiency in MS Office Suit
Mastered Technical Writing in a corporate setting
Leading Formal Presentations
Training & Development
Critical Thinking
Decision Making
Utilize Active Listening
Comprehensive Employee Evaluations
High aptitude for learning
Software: Excel, Paychex, MS Project, Oracle, SAP, Great
Plains, other database administration/ navigation HRIS

3. Education
Bachelor, Technical Management, Minor: Human Resources February 2015
DeVry University Houston, TX
GPA: 3.73, Major GPA: 3.73. Received multiple and consecutive semester Dean’s List Award recognition for
Maintaining a GPA over 3.5
A member of The National Society of Leadership and Success
A.A.S. December 2007
San Jacinto College Pasadena, TX
GPA: 3.5, Major GPA: 3.5.
Work Experience
Human Resource Manager 2013 to 2014
Hearts With Hope Foundation Spring, TX
Managed multiple company sites as sole Human Resource Specialist for the company
Initiated and managed HR project to transition company from hard files to electronic data files/ electronic data
systems
Received Employee of the Month and multiple employment promotions throughout employment
Manage delicate and confidential employer contract information Initiated employee reward/recognition program
(EAP) 
Assist in payroll processing following successful work evaluations.
Trained to handle company TWC (Texas Workforce Commission) unemployment claims.
Resolved employee relations issues, including harassment allegations, grievances, or other employee concerns;
presented annual related trainings.
Conducted exit interviews and ensured relative separation of employment documentation was filed; relayed
relative information to Texas Workforce Commission.
Conducted reference and background checks for all potential employees/ applicants, and annual background
checks on current employees.
Developed and implemented revised personnel policies or procedures; implemented written changes into amended
policies. Presented policy revision changes to employees.
Maintained contact with applicant regarding employment status.
Applied recruiting strategies to meet current or anticipated staffing needs for multiple facilities.
Analyzed recruitment criteria to ensure compliance to state and federal regulations; recommending revisions, as
needed.
Human Resource & Business Administration Duties including recruiting, data analysis, state contract compliance,
vendor coordination, employee relations, and other clerical duties.
Interviewed potential employees/ applicants to weigh work history, training, education, and skills to open
employment opportunities.
Maintain and update human resources documents, including employee and company records.
Maintained annual training, including Equal Employment Opportunity (EEO) and affirmative action guidelines
and laws, such as the Americans with Disabilities Act (ADA).
Published employment boards attracting qualified employment candidates, using sources such as computer HRIS
Human Resource Information Systems, networking, Internet recruiting resources, social media, employment
opportunity fairs, Texas Workforce Commission, or employee referrals.
Processed all orientation documents
Prepare or maintain employment records related to events such as hiring, employee separation, leaves, transfers,
or promotions, using human resources management systems.
Scheduled drug tests & TB for current and prospective employees.
Scheduled and conducted new employee orientations, as well as other monthly/annual training.
Administered a successful Employee Appreciation company banquet as assigned project
Collaborated and reported directly to the CEO
State Licensed Childcare Director 2010 to 2012
IBS Nursery Cypress, TX
Director of school (Texas DFPS)Human Resource & Business Administration Duties including recruiting, data
analysis, state contract compliance, vendor coordination, employee relations, and other office duties.
Direct, supervise, and coordinate employees' daily activitie. Ensured all employee training was current and
encompassed transferable applications.

4. Ensured facilities were in compliance at all times with State minimum standards.
Managed/ implemented curriculum and activities for all age groups; review/ approve employee work plans
Process and record time management data, payroll, employee attendance, and other state program required
statistics/ documents
Employee Benefits Specialist 2008 to 2009
Hewitt The Woodlands, TX
Inform employees of benefit policies, relative laws, employee rights, as well as state and federal regulations.
Address employee inquiries, while achieving high employee satisfaction
Achieved consistent high quality assurance percentile results
Prepare and present resolution/ De-escalation strategy reports
Utilized complex problem solving to proactively De-escalate and resolve employee issues
Achieved recognition as a "Valuable Employee" by exceeding standards
Promoted twice during employment and cross-trained for additional responsibilities
Implemented technological resources including: data base user interface/ query software, electronic mail
programs, time accounting & attendance software, applicant tracking software, enterprise resource planning ERP
software
Affiliations
• Member, The National Society of Success and Leadership, December 2014.
• Member, National Association of Women Business Owners (NAWBO), 2010.
• Professional Member, LinkedIn