1. Karen M. Miller Page 1
Karen M. Miller
800 Golden Drive B-9  Blandon, PA 19510  484-638-3897  kmillerncrew04@gmail.com
OBJECTIVE
Highly motivated and energetic professional office assistant seeks a position utilizing skills and
knowledge in administrative support, financial accounting, and customer service.
EMPLOYMENT HISTORY
Administrative Assistant 07/2015 to Present
Campbell CompaniesTI Division
WestLawn, Pennsylvania
Administrative Assistanttothe CEO of a precisionmachiningandmedical componentmanufacturer.My
focusis to supportthe CEO withvariousadministrativedutiesfocusingoncorrespondence,reporting,
data entry,maintainingoffice supplies,schedulingmeetingsandtravel accommodations.
Service AppointmentCoordinator 07/2013 to 07/2015
FreedomToyota Hyundai Scion
Hamburg, Pennsylvania
AutoDealershiplocatedinBerksCountywithfocusinthe Life ImprovementBusiness. Ourgoal is to
helpimprove livesbymeetingcustomer’sneedsinsalesandservice byprovidingcustomerservice,
schedulingappointments,and providingadditional clericalsupporttothe Service Department.
Cash ProcessingSpecialist 01/2012 to 04/2013
National PennInvestorsTrust
Wyomissing,Pennsylvania
An investmentandtrustcompany;subsidiaryof National PennBancorp. Facilitate cashmanagement
transactions andfederal fundwire transfers fortrustdepartment.Compile data,statisticsand
supplementaryinformationto maintainresearchactivities,banksettlements, andaudits.
CustomerService Representative 10/2011 to 12/2011
National PennBank
Reading,Pennsylvania
Facilitate cashtransactions,federalfundwires,andcreditcardtransactionsusingdue diligence and
maintaininghighlevelsecurity;cross-sell service andproductstoincrease profits.
ClientService Associate 09/1999 to 01/2009
Smith Barney Citigroup(now Morgan Stanley)
Wyomissing,Pennsylvania
Supportmultiple financialadvisorsbyhelpingimplementwealthbuildingstrategies forclients. Open
and closedaccountsandfacilitatedtransactionsusingdue diligenceandmaintaininghigh-level security.

2. Karen M. Miller Page 2
EDUCATION
Associates in Applied Sciences 2013
Executive Secretary
Reading Area Community College, Reading, Pennsylvania
Cum Laude Graduate (3.71 GPA, 81 Credits)
PROFESSIONALPROFILE
 Superiororal and writtencommunication skills
 Highly proficientin Microsoft 2010 Word,Excel,PowerPoint,andAccess
 Excellentkeyboardingand data entry skillswithabilitytotype 55 wpm
 Operatesfax machines,copiers,computersandotheroffice equipment efficiently
 Highly experiencedin interpersonal skills withabilitytoshow empathyandcompassion
 Provide excellentcustomerservice tocustomers,staff,andmanagement
 Prepare,record, proofread correspondence andinvoices
 Maintain high-level securityandprovide due diligence tomaintainsecure documents
 Set up and upholdmanual informationfilingsystems
 Updateddepartment proceduresto maintain compliancyand accuracy as perregulations
 Reconcile and compile data for auditsand compliance
 Balance debitsandcredits andprocessinvoices
 Greetvisitors,determine nature of dealingandsendvisitorstocorrectperson
 Answertelephone andelectronicinquiriesina timelymannerand forward calls and messages
to appropriate person
 Multi-taskssimultaneouslyina fastpacedenvironment
 Schedule and verifyappointments,luncheons,meetings; arrange travel accommodations
 Recordedand preparedminutesof meetings
 Orderedworkplace suppliesandmaintain records
PROFESSIONALORGANIZATIONS
LeesportFire Company 2010-2013
Leesport,Pennsylvania
Volunteeradministrativelyfororganizationby recordingand preparing minutes for fire fighterand
Board of Directorsmonthlymeetings,compileddataandcreatedspreadsheetsforaudits,andorganized
fundraiserraising$15Kfor couple withALSand KidneyDiseasewholivesincommunity.
AWARDS AND SCHOLARSHIPS
 Executive Secretary AcademicAchievementAward
 DeansList: Spring2010; Spring& Fall 2011; Spring& Fall 2012; Spring& Summer2013
 HelenJ.Yocum Scholarship
 MarlinMillerScholarship