Essentials of Communication is explained in a simple form as it is vital for any leader to succeed!

1. COMMUNICATION
A.Kanthimathinathan,CEO,WINSYS SMC

2. COMMUNICATION
Communication is nothing but deliver the
required information/instruction to any one
when ever required.

3. Communication
 In any industry , communication is playing a
major roll.
 Sufficient information/instructions relevent to
all level of personnel to ensure the process is
as per the direction of the organisation.

4. Objectives of
Communication
 To get work done
 To achieve the goal
 To understand each other
 For self development

5. Objectives of
Communication
 To expose the Orders / Thoughts
 To induce the workers
 For effective participation in work
 To have better Human relation.

6. Techniques for Good
Communication:
 Clear cut statement.
 Proper pronunciation of works
 Making the sentences grisp & pin pointed
 Our statement should not raise any doubts /
another meaning

7. Techniques for Good
Communication:
 It should create interest to listen
 Should not be hurry in telling
 Optimum distance between teller & listener
 Using Known words

8. Communication methods in
Manufacturing Industries
 Display in Notice board
 Display of rules and regulations, Standing
orders etc
 Oral Communication by arranging meeting
 Mails Internal / External
 Written Communication

9. COMMUNICATION
Attentive listening
Six points to improve
•Take responsibility
•Value points
•Make notes

10. Attentive listening
 Stick with the content
 Identify and use structure
 Make reports

11. Body language
Body language ….reveals thoughts
 Most reliable
 Cannot make fake body language

12. Face to face communication
 Words used
 How the words are spoken
 Body language

13. Message conveyed..
 7 percent by words
 38 percent how words are spoken
 Balance by body language

14. Message conveyed..
 Words are so unimportant
 Style is more important than substance
 Effective use of gestures

15. Link
 THERE IS A LINK BETWEEN FEELING AND
BODY LANGUAGE..
(SAY FROM YOUR EXPERIENCE)

16. Body postures-Positive
Display confidance
 Open body position,arms to your side,clasped
behind your head
Display awareness
 Sitting erect,commenting on what is being said
Display friendliness
 A casual ,relaxed and open gesture

17. Body postures-Negative
Display insecurity
 Tight closed body position
Display dullness
 A glazed look to the eyes,staring
straight,yawning
Display Hositility
 Arms closed,firm,tight jaw

18. Summary
 Purpose of Communication is defined
 Importance of Listening and methods to
improve is well defined
 Understanding Non verbal communication is
clearly explained.