Kelly Vieth has over 10 years of experience as a retail and food service manager with a focus on staff development, strategic planning, and operations management. She has held store manager positions at Dunkin Donuts, Chuck E. Cheeses, and Club Libby Lu where her responsibilities included hiring, training, scheduling employees, inventory control, sales analysis, and ensuring customer satisfaction. Vieth has a background in psychology and holds a Safe Serv food safety certification.
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1. Kelly Vieth –Store Manager
100 West st. #404 ,Vernon CT,06066
Home :860-803-2584
Executive Summary
Experienced Retail/Food Safety professional with strong leadership and relationship-building skills,
Safe Serv Certified.
Core Qualifications
· Staff development
· Solid experience managing cross-functional teams
· Big-picture focus on company goals
· Strong ability to execute based on strategic objectives
· Experienced in employee scheduling, inventory control, and sales analysis.
Professional Experience
Store Manager-
01/2010 - 08/2014
Dunkin Donuts Manchester, CT
· Developed and rolled out policies
· Hired and trained crew members.
· Trained, coached and mentored staff to ensure smooth adoption of new program.
· Completed Weekly schedules
· Daily Cash deposits, reports
· Customer service, ensure all guests leave happy
· Counted inventory weekly and ordering to meet demand.
· Managed two stores for two and a half months.
Crew member training, Great customer Service.
Operational Manager 09/2008-
12/2009
2. Chuck E. Cheeses Newington, CT
· Training and motivating crew to be guest oriented, using daily plans
· Merchandising products to the greatest appeal of the guest.
· Manage parties – Ensuring all parties run on the timed schedule.
-Ordering supplies for all parties
· Maintaining cleaning schedules
· Controlling all cash drawers and taking daily deposits to the bank.
· Assisting Merchandising and Party Inventory weekly.
· Aiding Kitchen in Prep and cooking.
Money Managing, Party Coordinator, Merchandising, Motivating Staff
Store Manager 12/2005-
10/2007
Club Libby Lu Manchester, Ct
· Ensuring the success of every Birthday Princess’s Party.
· Hiring, Training, Counseling, All club members for the greatest success
-Including teaching Hairstyles and dances.
· Scheduling Labor to meet sales
· Creating ways to promote sales
· Following plano-grams to merchandise store
· Managed two stores for four months
· Counting inventory and ordering to meet demand.
Ran the top sales and makeovers in the district for ten months
Multitasking, Retail Management, Money Handling, Party planning
Education
2002
Hesser College
Manchester, NH
Study course- Psychology