1. 445 Middleton Place
Grayson, GA 30017
Home: 770.822.4192 Cell: 678.294.5120
jmgrace12@hotmail.com
JOHNNY M. GRACE
OBJECTIVE Results-oriented employee with excellent organizational skills and a strong work ethic. Proven
ability of problem resolution with a high level of speed and accuracy. Equally effective in a fast
paced environment which demands strong organizational, technical, and interpersonal skills.
Trustworthy and confident in interacting with individuals at all levels; works well independently
or on a team; able to multi-task effectively and accurately.
SKILLS Computer assembly; troubleshooting, repair and maintenance of computer systems; help
desk/tech support; hardware/software installation; A+ Certified (hardware & software);
diagnostic testing; MS Word and Excel; Firefox/Internet Explorer; purchasing; warehouse &
shipping; inventory control and stocking. Purchasing and price comparison. Bar Code Scanner.
WORK HISTORY Micro Depot, Inc. Norcross, GA December 2004 – April 2015
Purchasing Manager and Customer Support Specialist
Purchased computer parts and equipment and compared pricing among vendors and
distributors to maximize profits; computer assembly, repair, and troubleshooting; Shipping,
receiving, and tracking computer orders; Coordinated RMA’s for both customers and vendors;
Provided spreadsheet of order entry and inventory as requested by upper management;
Technical support; Assisted sales with customer quotes; Set up and maintenance of Bar Code
Labeling System; Inventory control; Problem solving and resolution. Assisted with ISO 9000
certification.
Access Computers,Norcross, GA April 2010 – December 2010
Part Time/Temporary
Computer assembly and CAT 5 and CAT 6 cable installations.
Tech Force. Norcross, GA February 2004 – December 2004
Return Coordinator/Shipping Department
Shipping and tracking of computer parts to customers; Handled returns and replacements for
customers.
HPI. Alpharetta, GA January 2003 – February 2004
Shipping Department
Pulled ordersfrom inventory and shipped to customers.
EDUCATION Graduated from Samson High School, Samson, AL
Gwinnett Technical College, Lawrenceville, GA
CompTia A+ Certified (Hardware and Software)

2. Page | 2 Johnny M. Grace
REFERENCES
Ms. Mary Hester
President
LAN Systems
770-662-0312
Ms. Christina Tay
President
MA Labs
770-209-6600
Ms. Rosemarie Degaraff
Senior Account Representative
Eastern Data
770-279-8888
Mr. Joel Michalak
Senior Account Manager
Synnex Corporation
864-349-4123
Lieutenant James Hood
Uniform Patrol Division
Norcross Police Department
770-448-2111
Dr. Darren Bennett
Grayson High School
770-277-1223