1. Michelle Moss 330-785-6877
102 Brookside Ave, Akron, OH 44301 seachell63@yahoo.com
Career Summary
Senior warehouse person with over 12 years of logistics support and inventory management within a fast
paced distribution environment. Collaborates with different levels of professionals to successfully fulfill
customers’ needs by following procedures and processes set by the organization. Efficiently handles large
amounts of data entries through Oracle, inventory transfers and maintenance, stock changes, receiving
excess goods, and shipping. Track record of building relationships with customers, adaptability, time
management, and being team oriented.
Skills
 Inventory management
 Organizational and Analytical skills
 Interpersonal skills
 Data Entry
 Customer service
 Quality control trained
 Detailed oriented
 Microsoft applications
 Extremely quick learner
 Leadership skills
Work History
Diebold- North Canton, 01/03 to current
PCI team (Payment Card Industry), 01/14 to present
Responsible for receiving and documenting hard drives and electronic pin pads returned by the field into a
Global Module tracking database. Verify that all parts are decommissioned to secure customer information
or clearing information with a Diagnostic program. Research for information on parts returned without the
correct documentation through a tracking system and then running reports through Excel. Prepare
paperwork for shredder team and guarantee that all COD’s are ready per customer’s request.
Key Achievements
 Created an Excel spreadsheet for hard drives and electronic pin pad to track Excess parts
 Successfully enters an amount of 80 to 100 hard drives and electronics pin pads daily
Excess team,05/07 to present
Follow all procedures to process returns from customers. Responsible for checking the quantity, quality,
and correct part is being returned for stock or repair. Change part number information in system if sent in
incorrectly or has new Id number. Can identify around 3,000 parts including vendor through PDM Web
system, TRDB, or recognition. Research discrepancies in returns credited or missing if contacted by
Logistics coordinators or management. Daily cycle count and inventory maintenance of repair stock being
held at the warehouse and researching discrepancies in stock if count off. Receive WIP receipts into Oracle
database ensuring the correct part and quantity is credited. Enter DOR part numbers into tracking database
for the Repair Center, transferring the inventory into their cost center through Oracle. Assist analyst in
crediting and shipping out vendor parts returned by customers to be repaired. Communicate with internal
and external customers about inventory being sent back that’s needed for credit, back orders, or emergency
orders through Outlook or phone.
Key Achievements
 Successfully process an average of 200 or more units a day
 Many rewards for fixing branch inventories, customer service and volunteering
Education
Associates of Applied Business Administration, 2009
Stark State College- North Canton. OH