1. Résumé for John Reid 1 of 6
Résumé for: JOHN REID
37 Moreton Road
Carterton 5713
(06) 379 7645 home
(021) 766 559 mobile
johnsreid@mac.com email
PROFILE SUMMARY
John has more than ten years’ experience in software testing and business analysis, most
recently in banking, the government sector and distribution.
John has two years of Agile experience, including one year of scrum.
KEY EXPERIENCE
• Software testing/ business analysis/ implementation
• Team leading
• Agile project management
• Technical writing
• Use case & user story development
• User support
• Procedure development
• Functional & technical requirement specification documentation
• Requirements gathering & business process mapping
INDUSTRY EXPERIENCE
• Financial and Investment Banking
• Telecommunications
• Government
• Distribution
EMPLOYMENT HISTORY
Aug 2015 – Dec 2015 Senior Test Analyst Z Energy Ltd
Feb 2015 – April 2015 Test Lead Ministry of Justice
July 2010 – April 2014 Business Analyst/Test Lead ANZ Bank
Apr 2010 – Jun 2010 Business Analyst Starfish Consulting/NZDF
May 2008 – Mar 2009 Support Analyst/KiwiSaver Inland Revenue
Nov 2007 – May 2008 Business Analyst Foodstuffs Wellington
Feb 2005 – Nov 2007 Support/ Test lead eServGlobal
Jul 2004 – Nov 2004 Test lead (Airpoints relaunch) Gen-i/ Air NZ
Nov 2003 – Jul 2004 Test Manager Simpl Group/ Vodafone
Before Nov 2003 Business Analyst/Tech author/ Test Manager in NZ, Aust & UK
For more details of these roles, see theschedule of experience on page 2.

2. Résumé for John Reid 2 of 6
ACHIEVEMENTS
• At a major New Zealand government department John was a member of the small team
implementing a data warehouse system. He was involved in carrying out a technical
investigation of a major design weakness and in devising a workable solution for this.
He was also involved in the technical testing of the application, and in working with the
end users to assist them with user acceptance testing.
John has now worked on data warehousing projects in New Zealand, Australia and the
UK.
 On an Agile project for money market trading at a major New Zealand bank, John
developed user stories, supported the end users during the implementation phase, then
investigated and documented a major issue with late sales (trades booked while the
close of day processing was running) which arose as a result of shortcomings in a data
feed from an external source.
 At the same major New Zealand bank John worked with business users and existing
data warehouse systems to merge the bank’s two brands. He was involved in ensuring
that the bank’s accounting software was migrated as expected. John had earlier been
involved in a bond issuance project where he was a ember of the team extracting data
from an existing data warehouse system in support of this major fundraising project.
• At a major New Zealand government department John worked with other members of a
consulting team to develop and document business analysis training for the permanent
staff.
• For a major Wellington retailer, John developed business requirements documents for
proposed changes to their stock management software. In some of these cases he then
wrote specifications for application changes, while in others he was able to developed
changed business procedures to meet the needs which had been identified.
 At an Australian software developer John wrote the operations manual (roughly fifty
thousand words) for their major software product.
 At a major Australian bank John developed and documented software implementation
policies and procedures.
 At a major Australian telecommunications company John was one of a small team
responsible for data cleansing for a new customer billing system.
 At a major UK manufacturer John carried out the investigation and design work for one
of the UK’s first data warehouse systems.
SCHEDULE OF EXPERIENCE
Senior Test Analyst – Z Energy Ltd
Scope of Role:
Involved in the development of software for managing the distribution of what is currently
Chevron NZ’s products as part of a takeover project of Chevron NZ Ltd by Z Energy. One
of the conditions of the proposed takeover is that Z Energy may not use Chevron’s
computer systems after they take ownership of the New Zealand business, and so a large
team of developers have been working to allow Chevron’s New Zealand business to be run
as a separate legal entity for the next few years.
John has had particular responsibility for the lubricants business, which is an entirely new
business are for Z Energy, and has required a new development using the JD Edwards
toolset.

3. Résumé for John Reid 3 of 6
Responsibilities:
• Test planning and execution (system, user acceptance)
John’s contract at Z Energy concluded on the 18th of December 2015.
Test lead – Ministry of Justice
Scope of Role:
Involved in the development and testing of a data warehouse for cases before the courts.
This uses an Oracle database and the Oracle data resynchronization tool, GoldenGate.
Responsibilities:
• Test planning (system, performance, user acceptance) using Ministry standard
documents
 Technical investigation of an inherited design weakness and the design of a workable
solution for this
• Development of SQL scripts for these tests
• User support, defect management and rectification
This short term role has involved the development of a data warehouse which is kept
synchronized with the Ministry’s court management system (CMS). Existing SAS-based
reporting is to be pointed to the new database, and is expected to behave as it does at
present. John was involved in planning and carrying out the testing for this project. He also
worked with the developers to diagnose the major defect identified, and then to devise a
robust solution for the underlying design problem. This contract hasbeen extended once,
and concluded on the 14th of April 2015.
Test team lead/ Business Analyst – ANZ Bank
Scope of Role:
Involved in development & implementation of changes to a money market trading system
with Oracle and Windows components.
On earlier projects at the ANZ Bank was involved in the New Zealand Simplification project
(merging theANZ and National Bank brands and using a common IT platform) and loan
securitisation.
Responsibilities:
• Business requirements gathering
• Test planning (unit, integration, performance, user acceptance)
• User support, defect management and rectification
• Management & mentoring of other team members
John began work at theANZ Bank Group on the 1st of July 2010, initially on a three month
contract, since renewed several times. John initially worked on changes being made to the
CashMan application, which is used to track the cashflow in the Bank’s foreign currency
trading. In this role John was responsible for both planning and carrying out all of the work
required. In addition to generating all of the standard bank documentation John was
required to develop a number of complex SQL queries in this role.
He then worked on the redevelopment of a major treasury system used by the bank for the
securitisation of loans. In this role he has managed a team of two and was also responsible
for both the planning and for carrying out a substantial proportion of the testing. This role
has also involved extensive use of SQL, TOAD and Oracle 10.

4. Résumé for John Reid 4 of 6
He then worked on the New Zealand Simplification project (merging theANZ and National
Bank brands and using a common IT platform).
John’s part of this project was to work on the MIS systems used at the bank, in particular on
OFSA, the bank’s Oracle-based data collection system for its accounts. In this role he has
planned the tests and carried them out. These tests were concerned with showing that the
functionality was delivered as expected and that the data conversion process was both
generating valid data and converting all of the data from the source systems. He has also
been involved in the data cleansing work for this part of the project. He then worked on a
variety of reports and systems changes on the bank’s Oracle-based systems.
From July 2013 John was responsible for planning and carrying out the testing on what is a
major redevelopment of one of the ANZ’s wholesale banking systems in New Zealand, now
being adapted for use throughout theANZ Group. This project made extensive use of an
Oracle database (Oracle 10g) and used Java for the messaging feed (deals struck in the
course of each trading day were received through this feed). Both of these aspects of the
application were developed and tested as part of this project. The messaging feed had
performance goals which required addition testing, which John planned and carried out.
After the project went into a pilot phase in November 2013 John worked in a testing and
support role. In this phase of the project he investigated and developed SQL scripts based on
the business requirements as part of the new MS Test-based automated test system. These
were then incorporated into the test suite. The scripts John has written provide checks for
the validity of input data and verify that interest on loans and deposits is being calculated
accurately.
He has also worked with the business in the investigation of new requirements and minor
teething problems with the new application. His tasks here have involved the investigation
and specification for late trades (trading while the application is involved in end of day
processing – important for a 24 hours a day trading environment) and refinements to a
major balances report.
This project used the bank’s new Agile methodology. John was part of the development
planning, including carrying out most of the investigations to establish the business
processes for generating cashflows, and has been responsible for many updates to the
project documentation. His current contract concluded on the 30th ofApril 2014.
Lead test analyst/ business analyst – NZDF
Scope of Role:
Apply business analysis skills as required to the development and user acceptance testing of
a procurement system and develop a training programme for the NZDF’s business analysts.
Responsibilities:
• Member of project management team
• Business, functional and non-functional requirements gathering
• User Acceptance and Production Verification testing (planning and execution)
• Process development and documentation
Senior test analyst/ business analyst – Foodstuffs Wellington
Scope of Role:
Worked in the application support team, initially as a test analyst, later as a Business
Analyst

5. Résumé for John Reid 5 of 6
Responsibilities:
• Stakeholder and Sponsor relationship management
• Business, functional and non-functional requirements gathering
• Process development, including major changes to the standard documentation in use for
recording and managing software changes
Test Team Leader/ Business analyst/ Technical Author –
Integration Management (Sydney, July 2000 – September 2001)
Scope of Role:
Testing of the application as installed in the only client in Australia.
Wrote the system administrators’ guide (the major document used during the day-to-day
operation of the product, about forty thousand words in length).
Development of the business requirements for GST reporting.
Implementation and testing of software changes for the Sydney-based client.
Writing of release notes
Business Analyst – NAB (Melbourne, July 1997 – March 1998)
Scope of Role:
Developed and documented a software implementation process for the wholesale banking
division of the bank.
Responsibilities:
 Wrote an extensive paper (about ten thousand words) which examined software
development and management practices within Global Wholesale Financial Services.
While the general practice was very good, there was some scope for improvement in the
precautions taken to ensure that the existing procedures were always followed – not
least because in a large bank it is important to not only do the right thing, but to be seen
to do so.
 Wrote an introductory users’ manual for the source code control tool ClearCase (about
five thousand words) and was involved in the planning of Year 2000 testing for the
bank’s existing software.
Business Analyst – Telstra (Melbourne)
Scope of Role:
Worked on the Flexcab project (billing for commercial customers) investigating,
documenting and implementing procedures for customer data cleansing.
Worked on setting up procedures to ensure that all accounts were migrated as scheduled
Helped to resolve issues surrounding charging rates for Telstra’s products and the way that
this information is held.
Business Analyst – ICI Petrochemicals & Plastics Division (UK)
Scope of Role:
Worked with the manufacturing staff to develop a plant simulation tool for use in the
development of manufacturing schedules for a PVC compounding plant.
Carried out much of the data analysis and file design for one of the first business
information systems ever implemented in the UK.

6. Résumé for John Reid 6 of 6
 John was sent on a lengthy residential Systems and Database design course while
involved in this work.
TECHNICAL BACKGROUND
Tools, Programming Languages, and Environments
• Office (Word, Excel, Visio, Project)
• Adobe InDesign (CC2015)
• Jira – Agile task planning & documentation/ defect management tool
• SQL – SQL Server & Oracle 10/11
• TOAD
• JD Edwards
• Java last used at the ANZ in 2014
• MS Test
• SAP last used at the IRD
• Windows (XP/7/8.1) & MacOS (El Capitan)
• Unix
Unless otherwise noted all of these tools, languages and environments were last used in
2015.
Methodologies
• Agile Software Development Lifecycle and Testing
• Business Analysis Body of Knowledge (BABOK)
Education, Qualification, and Professional Affiliation
MSc in mathematics, University of Auckland
Data analysis course (Learmonth & Burchett, UK)
Software testing practice (Melbourne, 1992)
Quality practice (Melbourne, 1991)