Sunil Kumar Raju has over 9 years of experience in software testing for insurance, annuities, banking, and web applications. He currently works as a Test Lead at TATA Consultancy Services where he is responsible for project planning, test case development, defect tracking, and ensuring on-time delivery. Prior experience includes roles as Test Lead at Cognizant Technology Solutions and Bank of America, where he managed teams and delivered various testing services for clients such as State Farm Insurance, Teachers Insurance and Annuity Association, and MetLife Insurance.

1. Resume - Sunil Kumar Raju
Sunil Kumar Raju- Test Lead
Email: Sunil1983.us@Gmail.com, Phone: 704-343-1535
Current Role Description: Test Lead
• Involved in Project Planning, execution and monitoring, estimation, Project schedules, Test Plan
Preparation, Metrics Collection, Status Reporting, resource plans, risks, issues, Change Management
and Release Management Process, Co-coordinating and Decision Making.
• Define, allocate, monitor and review the task done by the team.
• Ensure defects are being worked effectively and coordinating with all defect owners , reporter and BA to
meet the SLA
• Identifying and implementing the process improvement for different areas in testing lifecycle.
• Triaging and defining the cause of the defect and providing solution for the fix
• Causal Analysis on the defects and implementing the lesson learnt in the future releases
Experience Summary
• Highly dedicated and self-motivated professional with over 9 years of IT Experience in testing (Manual)
insurance (Life, Auto, Fire), annuities and retail banking application.
• More than 4 years of experience in testing Life Insurance Web based application developed by
Java/J2EE.
• 1 year of experience in testing OMNI PLUS (A product developed by Sungard for annuties).
• 2.5 years of experience in testing Mainframe Application for banking domain.
• 2 years of experience in testing web application and Web services using SOAP UI.
• Expertise in creating and developing the Project Management Deliverables such as Planning ,
Organizing , Analyzing, Decision Making, Project schedules, Project Status reports, resource plans,
risks, issues, Change Management and Release Management Process , Co-coordinating, Interaction,
defect logs and was also involved in creation of Testing Work orders
• Extensive experience Water fall model, Agile, Incremental Model, V Model, STLC, Defect Life cycle and
easily adaptable to any other customized methodologies.
• Experience in developing Business requirement document (BRD), Functional Requirement Specification
(FRS), Software Requirement Specification (SRS) and Use Case Specification.
• Expertise in entire process of Manual Testing (Functionality Testing, Integration Testing, Positive and
Negative testing), Automated Testing, Regression Testing and System Testing through UAT
• Experience in writing queries in SQL to assist in Database related testing
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2. Resume - Sunil Kumar Raju
• Experienced in preparing Excel Macro, Black Box testing, Testing metrics, Defect coordination, Risk
Management, Problem Solving Skills, Escalation process, coordinating status meetings, Business
meetings, Alert meetings, handling team, internal and external Audits
• Involved in identify the test case for automation, running/modifying the regression automation test
scripts using QTP
• Implementing Risk Based testing on test execution.
• Identify training needs of team members and provide coaching support and assisting them in their
career growth.
• Avid self-starter, Tactical, Good Forecasting, Proactive Approach, Process Improvement, Quick learner
with strong analytical skills, Self-motivated willing to take responsibilities, Staffing & Customer
Relationships skills
Tools:
• OMNI PLUS, HP Quality Centre 9.2, QTP 8.2, Bugzilla, SOAP UI, TRAC, Test Link, File Aid, Perfecto
Mobile, Share point, Splunk, MS Office, Visio, Httpwatch, Selenium
Value Adds:
• E2E Execution report - Tool to pull all the test cases details including the steps and status from test
lab(Quality center) under a specific path and prepare a summary report
• Test case extract - Tool to pull all the test cases details including the steps from test plan(Quality
Center) under a specific Path
• Extract tool- A tool to extract data from mainframe, taking screenshot and perform functional
validation.
• Easytrive - Developed Easytrive to validate the files in Mainframe which reduced lot of manual effort
and helped in finding critical defects.
• Re-Usable Test cases - Prepared test case for re-usability in project for a major release and
reduced the cost by a huge margin
• Web Data entry tool - This is an automated tool which is used to make entry on the web application
• Metrics Tool - Prepared a tool which will generate all the testing metrics, which is used in most of the
projects.
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3. Resume - Sunil Kumar Raju
• Quiz Tool - Tool to create Quiz that can be used as Exit test.
• Defect Report - This tool is to generate the defect report with the defect metric
• Automatic Schedule Tracker - Prepared an excel sheet will automatically updated the schedule
based on the duration and effort
• Process - Improved the process and reduced the defect leakage in each phase.
Achievements:
• Well recognized for developing End to End Tracking Tool
• Awarded with Certification of Appreciation for commitment and dedication in process related activities.
• Awarded Best Performer in TATA Consultancy Services Limited – Q4 FY11.
• Awarded Star Performer in Cognizant Technology Solutions - Q3 FY06 and Q2 FY08.
• Internal Process Auditor in Cognizant Technology Solutions and have attended ISO (International
Organization for Standardization) Audit.
• Implemented new process to save time and cost which is well appreciated by clients
Professional Memberships / Certification:
• ISTQB - Foundational level in Software Testing
• Cognizant Technologies Certified Insurance and Annuities Professional
• Cognizant Technologies Certified Software Testing Professional.
Experience Profile – Key Projects:
Customer name: State Farm Insurance Company – USA (Nov 2012 to till now)
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4. Resume - Sunil Kumar Raju
Project Description: Checkout project is an initiative where State Farm had a vision to have a customer
driven evolution of having an integrated platform to give customer the experience of doing the payment through
online channel settlement after they choose the products. This is a web based application with web services
developed by Java, Mule and DB2(PgAdmin, Mainframe, IBM Studio). The Environment solutions are Windows,
Java, Selenium Webdriver, XML, Maven, STS, Eclipse, JUNIT, Tortoise SVN, Test Link, SOAPUI, Code tutor,
STAF/STAX, WAT, Groovy, Waterfall and Agile approach
Role: Test Lead
Responsibilities:
• Analyzing BRD, HLD, LLD , involving in estimation, define, allocate , monitor task, creating/reviewing
test plan , test strategy , test scenarios, test cases, Execution and defect tract, preparing/reviewing test
summary report , evident of test, .
• Coordinate with other Test Lead through daily touch point calls in understanding release needs, test
planning, and status update and to resolve any issues.
• Coordinate with environment management team with test environment availability and to resolve any
issues with the test environment during off hour support.
• Creating Project Management Deliverables such as Project schedules, Project Status reports, resource
plans, risks, issues, dependency.
• Send Daily/Weekly/Monthly Status Report to Clients Managers and Leads.
• Prioritize the task, implement Risk based testing in execution, resolving the issues
• Involved in Functional testing, regression testing , development integration testing, Web service testing
using Soap UI, Mobile testing, Exploratory testing, integration testing and Gray box testing.
• Responsible for the quality and on-time delivery of one or more projects under supervision.
• Causal analysis for all the rejected and production defect and taking the necessary action to reduce in
future.
• Identifying the issues and preparing the contingency and mitigation plan and identifying the dependency
for the project and tracking it to closure.
• Identify training needs of team members and provide coaching support and assisting them in their
career growth.
• Tracking the defects till closure with necessary coordination with development team.
• Participating in defect triage meetings and tracking the defects till closure with necessary coordination
with Business Associates and Development team
• Triaging and defining the cause of the defect and providing solution for the fix
• Preparing automated tools using excel Macro which make life easy
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5. Resume - Sunil Kumar Raju
Customer name: Bank of America – USA (April 2010 to Sep 2012)
Project Description: CA DDA is an application for California to process Bank of America checking, savings,
money market, and interest checking accounts the system deals with posting all transactions (batch systems) like
checks, ATM, POS etc and non-monetary transactions. COIN is the authorization system for NationsBank’s CA
Banking Program. It is the central point of entry for stop payment, debit card, and up-to-the-minute (intra-day)
available balance information for deposit accounts. Transaction Repository (TR) is the database having the
transaction history of savings and checking accounts .RRS is Reversal and Reinstatement system where the fee
is reversed or reinstated for the customer based on the claims received from them
Role: Project Lead
Responsibilities:
• Analyzing BRD, HLD, LLD , involving in estimation, define, allocate , monitor task, creating/reviewing
test plan , test strategy , test scenarios, test cases, Execution and defect tract, preparing/reviewing test
summary report , evident of test, .
• Coordinate with onshore Lead through daily touch point calls in understanding release needs, test
planning, and status update and to resolve any issues.
• Coordinate with offshore team to prioritize the task, implement Risk based testing in execution, resolving
the issues
• Send Daily/Weekly/Monthly Status Report to Clients Managers and Leads.
• Involved in Functional testing, regression testing, development integration testing, batch testing, Mobile
testing, exploratory testing, integration testing and Gray box testing.
• Validating the files in mainframe after the batch, involved in preparing Eazytrive to reduce the manual
work
• Responsible for the quality and on-time delivery of one or more projects under supervision.
• Causal analysis for all the rejected and production defect and taking the necessary action to reduce in
future.
• Identifying the issues and preparing the contingency and mitigation plan.
• Identify training needs of team members and provide coaching support and assisting them in their
career growth.
• Tracking the defects till closure with necessary coordination with development team.
• Providing value adds in process and application to reduce the manual effort.
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6. Resume - Sunil Kumar Raju
• Sending Daily Execution Status Report to Test Execution Managers and Onshore Test Lead
Customer name: Teachers Insurance and Annuity Association - CREF – USA (April 2009 to
April 2010)
Project Description: TIAA-CREF is a $400 billion* full-service financial services group of companies that has
dedicated itself to helping those in the academic, medical, cultural, and research fields for over 90 years. TIAA-
CREF offers the products like Retirement plans, Life Insurance, Mutual Funds, IRA’S and after tax Annuities.
TIAA-CREF uses Omni5.37 a sun guard’s product as a plan administration solution for recordkeeping, trading
and reconciliation and pension administration. The project is to upgrade its OMNI version from V5.34 to V5.8.
Role: Team Lead
Responsibilities:
• Analyzing BRD, HLD, LLD , involving in estimation, define, allocate , monitor task, creating/reviewing
test plan , test strategy , test scenarios, test cases, Execution and defect tract, preparing/reviewing test
summary report , evident of test, .
• Coordinate with onshore Lead through daily touch point calls in understanding release needs, test
planning, and status update and to resolve any issues.
• Coordinate with offshore team to prioritize the task, implement Risk based testing in execution, resolving
the issues
• Send Daily/Weekly/Monthly Status Report to Clients Managers and Leads.
• Involved in Functional testing, regression testing, batch testing, exploratory testing, integration testing,
System testing, System Integration testing and Gray box testing.
• Creating transaction in Omni plus and validating the data base after the batch.
• Responsible for the quality and on-time delivery of one or more projects under supervision.
• Causal analysis for all the rejected and production defect and taking the necessary action to reduce in
future.
• Identifying the issues and preparing the contingency and mitigation plan, following the process for
escalate the issues to management at time.
• Identify training needs of team members and provide coaching support and assisting them in their
career growth.
• Tracking the defects till closure with necessary coordination with development team.
• Providing value adds in process and application to reduce the manual effort.
• Sending Daily Execution Status Report to Test Execution Managers and Onshore Test Leads.
Customer name: MetLife Insurance- USA (Jan 2005 to April 2009)
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7. Resume - Sunil Kumar Raju
Project Description: Metropolitan Life Insurance Company (MetLife) is one of the largest insurance and
financial services companies in the U.S. Today, MetLife has approximately $1.7 trillion of life insurance in force,
serving approximately nine million individual households in the U.S. Headquartered in New York. Client
Acquisition System (CAS) of MetLife is a web based Underwriting and Issuing system for any new business
cases, eNewBusiness stands for Business Event Status Tracking which provides the franchises sales offices with
a Web-enabled tracking and communication system, The eOrderEntry system provides the facility for electronic
data collection of the enterprise common application and application supplements by agency and home office
associates.
Role: Team Lead
Responsibilities:
• Analyzing BRD, HLD, LLD , involving in estimation(TCP), define, allocate , monitor task,
creating/reviewing test plan , test strategy , test scenarios, test cases, Execution and defect tract,
preparing/reviewing test summary report , evident of test, .
• Coordinate with onshore Lead through daily touch point calls in understanding release needs, test
planning, and status update and to resolve any issues.
• Coordinate with offshore team to prioritize the task, implement Risk based testing in execution, resolving
the issues
• Send Daily/Weekly/Monthly Status Report to Clients Managers and Leads.
• Involved in Functional testing, regression testing, development integration testing, batch testing, Mobile
testing, exploratory testing, integration testing and Gray box testing.
• Creating transaction in Omni plus and validating the data base after the batch.
• Responsible for the quality and on-time delivery of one or more projects under supervision.
• Causal analysis for all the rejected and production defect and taking the necessary action to reduce in
future.
• Identifying the issues and preparing the contingency and mitigation plan, following the process for
escalate the issues to management at time.
• Identify training needs of team members and provide coaching support and assisting them in their
career growth.
• Tracking the defects till closure with necessary coordination with development team.
• Providing value adds in process and application to reduce the manual effort.
Employment Summary
Dates Organization Role
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8. Resume - Sunil Kumar Raju
April 2010 to till date TATA Consultancy Services Project Lead/Test Lead
November 2004 to April 2010 Cognizant Technology Solutions Test Lead
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