John William Coe is an experienced management professional seeking a leadership position where he can utilize his skills and expertise. He has over 20 years of experience in both the military and private sectors, including positions in management, flight coordination, insurance sales, and catalog production. Coe has a background in business administration, computer information systems, and aircraft maintenance. He maintains relevant technical skills and insurance licenses.

1. John William Coe
4126 Veritas Street, Charleston SC │(919) 394-1931│jcoephoto@gmail.com
MANAGEMENT PROFESSIONAL
Commitment to Excellence with background in technical expertise
xperienced Management Professional with extensive experience at both the corporate and military level is seeking
to utilize skills and expertise within a respected organization that values leadership, creativity and positive results.
Aspiring to work within an environment that is either start-up or established in either the public or private sector.ETraining and business acumen with multiple key achievements and certifications that fortify an excellent work ethic.
Technological Proficiencies: Microsoft Windows; Microsoft Office Suite (Excel, Word, Access,
PowerPoint, Outlook); Adobe Photoshop; Quicken; Flight Operations Systems; Insurance Desk
Superior Customer Service
Leadership Skills
Excellent Employee Relation
Detailed/ Meticulous
Outstanding Communicator
Troubleshooting Ability
Team Player
Dedicated/Resourceful
Consulting Ability
Implementing Skills
Technical Liaison
Strategic Thinking
Strong Work Performance
Time Management Skills
Training/Management
Core Management Competencies
 Ability to translate technical jargon into language that a non-technical individual can understand, ultimately
fostering client operational efficiencies
 Delegate project work and manage production schedules, Liaise with C-Level management and staff
 Research, interview, and hire, train, manage, and mentor new staff to standards, policies, and procedures
 Develop and implement plans and manage demands from multiple clients, identifying levels of urgency and
ensuring that all issues are addressed in a timely and productive manner
 Consistently seeking ways to improve morale and retention through direct relationships with employees and staff
 Manage day to day troubleshooting techniques and finding the best strategies to achieve end results
 Communicate and collaborate with various personality and management styles
Professional Experience
Agent Team Member – State Farm - Garner, NC - 2014 to Present
• Working for the Collin Clarke State Farm Agency as a team member selling auto, homeowners, renters,
• health and life insurance in addition to selling business liability insurance.
• Banking. Setting up clients with new checking and savings accounts as well as vehicle refinancing.
• Assisting clients with their claims and ensuring satisfaction with service.
• Providing financial policy review for clients, suggesting ways for the client to protect their assets while
• improving their financial situation.
Insurance Agent – Bankers Life & Casualty / Colonial Penn – Cary, NC – 2013-2014
• Approached potential clients by utilizing mailings and phone solicitation; making presentations to groups as well
as families on the subject of financial well-being.
• Educated seniors on Medicare, and educating military retirees on Tricare for Life, Sold Life Insurance, Long,
Short and Home Term Care, Medicare Supplements, Annuities and Critical Care polices.
• Determined clients' particular needs and financial situations by scheduling fact-finding appointments;
determining extent of present coverage and investments.
• Completed coverage by delivering and going over the policy; While providing ongoing service to my clients by
providing direct deposit forms; processing changes in beneficiary and policy information.
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2. John William Coe
4126 Veritas Street, Charleston SC │(919) 394-1931│jcoephoto@gmail.com
Flight Coordinator/Dispatcher – Delta Private Jets – Kinston, NC – 2007-2013
• Maintained operational control over 42 aircraft fleet; monitoring all flights, providing pilots with daily trip sheets,
and maintaining consistent contact with all aircraft.
• Ensured all flight crews were properly scheduled and were provided sufficient travel arrangements as well as
being properly certified particular aircraft
• Maintained operational control by consistently monitoring flights to ensure accuracy and compliance of safety
measures, including weather, TFR’s and NOTAM’s
• Input, reviewed, and distributed passenger itineraries for flights, verifying requests had effectively been fulfilled
• Maintained accuracy of pilot trip sheets and validated operation boards for accuracy and accountability
• Validated the Department of Homeland Security’s no fly list, by confirming passenger ID’s
• Completed required international customs paperwork and collaborated with U.S. customs adhering to rules and
regulations for both Mexican and Canadian countries on international flights
Manager – Books-A-Million – Goldsboro, NC – 2005-2007
• Maximized profits and maintained customer retention by following strategic operating policies and guidelines
• Managed sales, payroll, inventory, merchandising, and housekeeping functions
• Interviewed, hired, trained, and developed employees in all aspects of merchandising
Catalog Production Assistant – Goerlich’s Exhaust – Goldsboro, NC – 2002-2004
• Coordinated and composed, layouts and proofs of publications in preparation for the production of automotive
parts catalogs and electronic data files
• Maintained an informative database listing multiple publications, including new, suspended, and obsolete part
numbers
• Prepared support documentation for new products, announcements, price sheets, order forms, and labels
• Trained field sales representatives in using corporate catalog and software
• Collaborated with corporate programmers in India to effectively develop and and as troubleshooter
Military Experience
United States Air Force – 1982-2002
Weapons System Controller, Hot Pit Manager, Crew Chief (Honorable Discharge)
• Held various management positions throughout a 20 year military tenure
• Maintained a secret security clearance in addition to receiving a Personal Reliability Program Certification (PRP)
• Collaborated and worked cohesively with various individuals throughout locations in Saudi Arabia, Germany,
Japan, Korea, and the Philippines
Education and Professional Development
North Carolina Insurance Licenses
Medicare Supplement, Long -Term Care Life, Accident & Health or Sickness, Property and Causality
2013
Fire Fighter, Emergency Medical Technician (EMT), Medical First Responder
Wayne Community College
2005
Associate of Applied Science Degree
Aircraft Systems Maintenance Technology
Community College of the Air Force
1994
Dual Bachelors of Science (Graduated Cum Laude)
Business Administration; Computer Information Systems
North Carolina Wesleyan College
1999
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3. John William Coe
4126 Veritas Street, Charleston SC │(919) 394-1931│jcoephoto@gmail.com
Accomplishments and Achievements
Department of Air Force Commendation Medal
Supervising an innovative hot pit refueling exercise involving more than 149 aircraft;
Outstanding technical knowledge, mechanical ability, and professional attitude
Certificate of Achievement
Recognition of Fighter Wing Safety Person of the Quarter
Volunteering and Community Involvement
Volunteer Firefighter/Medical Responder – Saulston Volunteer Fire Department
Volunteer Income Tax Assistance Representative (VITA)
Patriot Guard Rider /Armed Forces Representative/Flag Bearer at Veteran burials
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