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Lacdang, Brenda Mae C.
Address: Blk. 688B Choa Chu Kang Drive
Unit 14-328, 682688 Singapore
Contact #: +6598347774
Email Address: brenlacdang06@gmail.com
FIN: G5311040T
OBJECTIVE: To be part of a dynamic company that I can utilize my
skills and to continuously enhance my abilities that can lead to my
professional growth.
Professional Experience:
• The Coffee Bean and Tea Leaf PTE LTD (Singapore)
Assistant Manager - August 2012 - Present
• Responsible for supporting the Outlet Manager and Co-Managers to
ensure the store operates in smooth and efficient manner. Checking
and updating Part-timer and Full-timer timesheet and Payroll .
Managing and controlling the cost of the outlet
• Assist with opening and closing the store, staff training, motivating
the team, working as part of the team on the shop floor at all times.
To make sure that the staff are following the proper SOP's.
• Duties include assigning tasks to employees and supervisors, and e
nsuring all required duties and responsibilities are performed
seamlessly for each work shift. Proper ordering of stocks, to make
sure that its not over and under ordering.
• Ensuring that the store is well managed and operating to the highest
possible standards of customer care, cleanliness, health and safety
and food safety standards.
• Rustan’s Coffee Corporation (Starbucks Philippines)
Lead Barista
May 2009 – November 2011
• Create the Starbucks Experience for the customers by providing
legendary customer service with prompt service, quality beverages
and products, and maintaining a clean and comfortable store
environment.
• Maintains calmness during periods of high volume or unusual events
to keep store operating to standard and to set a positive example for
the shift team..
• Communicates information to manager so that the team can respond
as necessary to create the Third Place environment during each shift.
• Assists with new partner training by positively reinforcing successful
performance and giving respectful and encouraging coaching as
needed.
• Contributes to positive team environment by recognizing alarms or
changes in partner morale and performance and communicating
them to the store manager.
Educational Attainment:
Tertiary Level:
Dr. Felimon C. Aguilar Memorial College
Golden Gate Subd. Las Piñas City
BSBS Banking & Finance
( 2004 – 2008 )
Secondary Level:
Immaculate Heart of Mary Academy
Madrid Blvd. Pinamalayan Oriental Mindoro
( 2000 – 2004 )
Primary Level:
Anoling Elementary School
AnolingPinamalayan Oriental Mindoro
( 1994 – 2000 )
Personal Information:
Name Brenda Mae C. Lacdang
Age 25
Sex Female
Birth date January 6, 1988
Civil Status Single
Religion Roman Catholic
Father’s Name Benjamin A. Lacdang
Occupation Farmer
Mother’s Name Norma C. Lacdang
Occupation Housewife
I hereby certify that the above statement is true and accurate to the best
of my knowledge.

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resume (BRENDA MAE)

  • 1. Lacdang, Brenda Mae C. Address: Blk. 688B Choa Chu Kang Drive Unit 14-328, 682688 Singapore Contact #: +6598347774 Email Address: brenlacdang06@gmail.com FIN: G5311040T OBJECTIVE: To be part of a dynamic company that I can utilize my skills and to continuously enhance my abilities that can lead to my professional growth. Professional Experience: • The Coffee Bean and Tea Leaf PTE LTD (Singapore) Assistant Manager - August 2012 - Present • Responsible for supporting the Outlet Manager and Co-Managers to ensure the store operates in smooth and efficient manner. Checking and updating Part-timer and Full-timer timesheet and Payroll . Managing and controlling the cost of the outlet • Assist with opening and closing the store, staff training, motivating the team, working as part of the team on the shop floor at all times. To make sure that the staff are following the proper SOP's. • Duties include assigning tasks to employees and supervisors, and e nsuring all required duties and responsibilities are performed seamlessly for each work shift. Proper ordering of stocks, to make sure that its not over and under ordering. • Ensuring that the store is well managed and operating to the highest possible standards of customer care, cleanliness, health and safety and food safety standards.
  • 2. • Rustan’s Coffee Corporation (Starbucks Philippines) Lead Barista May 2009 – November 2011 • Create the Starbucks Experience for the customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. • Maintains calmness during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.. • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Educational Attainment: Tertiary Level: Dr. Felimon C. Aguilar Memorial College Golden Gate Subd. Las Piñas City BSBS Banking & Finance ( 2004 – 2008 ) Secondary Level: Immaculate Heart of Mary Academy Madrid Blvd. Pinamalayan Oriental Mindoro ( 2000 – 2004 ) Primary Level: Anoling Elementary School
  • 3. AnolingPinamalayan Oriental Mindoro ( 1994 – 2000 ) Personal Information: Name Brenda Mae C. Lacdang Age 25 Sex Female Birth date January 6, 1988 Civil Status Single Religion Roman Catholic Father’s Name Benjamin A. Lacdang Occupation Farmer Mother’s Name Norma C. Lacdang Occupation Housewife I hereby certify that the above statement is true and accurate to the best of my knowledge.