1. Amera Labelle
Toronto, Ontario | 647-402-9150 | amera.labelle@gmail.com
WORK EXPERIENCE
ANTHROPOLOGIE 02/15 - 12/15 Yorkville, Toronto
Home Department Selling Manager 07/15 - 12/15
Partnered with DSMs to analyze store, district and company sales reports, payroll and loss
prevention including creating and implementing strategies for current and future business
surrounding people, process and presentation
Utilized weekly sales reports, class velocity and 5 week class planner to track, analyze and
determine successes and opportunities within home including presenting last complete week
business with Store Leaders
Worked in partnership with Store Leaders to implement plans to maximize class performance
through merchandizing, stock to sales, as well as product knowledge filtered through Assistant
Home Department Manager as well as Home Specialists
Led client service as first priority above all processes through MOD presence, follow up, training
and development of Assistants and Associates to ensure that our team is engaged and in turn
engaging our client
Receiving Department Manager 04/15 - 07/15
Partnered with Apparel and Home Department Managers to assess and strategize for current and
future business surrounding people, process and presentation
Developed, coached and assessed Assistant Receiving Manager in Training to ensure that all
standards and expectations were being met to further growth within the company
Worked in tandem with the management team to coordinate and facilitate shipment placement
and standards throughout the store
Displayed a sense of ownership and accountability through managing all operations surrounding
the receipt of shipment ensuring that all associates adhered to the standard
Assistant Home Department Selling Manager 03/15 - 04/15
Manager in Training 02/15 - 03/15
Performed all opening procedures including analyzing store, district and company results
including key performance indicators to create daily and weekly focuses to drive the business
Hosted morning meetings with the entire team that focused on setting up plans and priorities to
drive the current day business highlighting people, process and presentation
Managed payroll through sales including reprojecting sales goals according to the needs of the
business
2. KATE SPADE NEW YORK 11/14 - 01/15 - Yorkdale, Toronto
Seasonal Supervisor
Educated the team on daily sales plans, personal sales goals, key performance indicators and
drove the team to achieve them
Delivered the highest level of service through extensive product knowledge to build and maintain
new and existing clients
Coached and developed associates, setting clear individual goals and expectations to drive their
engagement and in turn the clients experience
ANN INC LOFT 03/13 - 06/14 - Eaton Centre, Toronto
Co-Manager 07/13 - 06/14
Directed all activities required to achieve store goals, including sales objectives, human resource
management, payroll, operating expenses and loss prevention
Analyzed sales figures to create and implement plans in order to maximize performance, drive
volume and react to trends in business
Planned events for outreach including recruitment, interviews and onboarding of new hires to
Loft Brand Culture
Sales Lead 03/13 - 07/13
Led all activities required to achieve store goals, including sales objectives, human resource
management, payroll, operating expenses and loss prevention
Utilized key performance indicators to assess the business, create focuses and implement plans to
drive sales for daily, weekly, monthly and quarterly business
Instilled and leveraged Loft Brand values and beliefs to provide a genuine client experience and
drive client and associate engagement
VOLUNTEER WORK/OTHER
Standard First Aid CPR/AED Level C Canadian Red Cross in Toronto
Expiry: 05/05/15 – 05/05/18
Outbound Program 02/08 - 06/08 - Waterdown
Participated in many physically and mentally demanding activities: snow shoeing & cross country
skiing (Temagami), Canoeing & Portaging (Algonquin), Hiking (Tobermory)
Earned my ORCA (canoe certificate), First Aid & CPR
Overcame personal challenges; physical & mental and developed a true sense of team work
EDUCATION
University of Guelph 2 Years General Arts
Waterdown District High School DIPLOMA