1. J A M E S W . N A T I O N I I
820 Maner Terrace • Atlanta, GA 30339
Phone 404-644-8171 • E-mail natiojw@hotmail.com
OBJECTIVE
To pursue a career that fully utilizes skills in new business development,
strategic planning and management of client relationships while being a
vehicle through which members can leverage industry expertise.
EDUCATION
1996 - 2001 Auburn University Auburn, Alabama
Bachelor of Science in Management Information Systems
WORK EXPERIENCE
03/10 - Present ADP Alpharetta, Georgia
Human Capital Management Consultant
Consult with clients to deliver a comprehensive solution on the ADP
Work Force Now Solution.
Guide and drive clients towards their best HR business needs. This also
includes implementing recruitment, performance and talent to go along
with benefit plan creation and enrollment information in Work Force
Now product solution.
Utilize knowledge to recommend solutions when appropriate.
Understand client business issues and concerns and recommend and
implement appropriate solution.
08/07 – 03/10
Integrations Specialist
Facilitate client call to create carrier connection and serve as a point of
contact with the client and carrier to ensure the project is implemented
in a timely manner.
Code connection so the file meets carrier’s requirements and
troubleshoot any errors received during testing.
Provide client support to correct errors received during testing and
conduct analysis of client corporate structure to map to carriers
specifications.
Project plan and manage overall project to meet and exceed goals set to
complete implementation.
2. 03/06 – 08/07
EDT Analyst I
▪ Pull client file from server and prepare processing to implement
. changes.
Monitor on-going client activity identify variances from normal
transmission pattern. Communicate when transmission isn’t received.
▪ Review exceptions that appear on the error files. Make necessary
corrections that fall within ADP control as appropriate.
▪ Process test and production files for new clients and assist with
completion of special projects assigned by management.
12/04 – 03/06
Funds Operation Rep
Review and execute banking activities and client financial transactions.
Respond promptly and accurately to inquiries from internal/external
departments.
Consults with client service manager when we have a funding problem
with clients.
Escalate issues when necessary to ensure the established timeframes and
guidelines are met.
Act as a liaison between Tax & Financial, banks, clients, client services
and Implementation through written and verbal communication.
Maintain effective work relationships with peers and management.
WORK EXPERIENCE
10/03 – 11/04 SouthTrust Bank Marietta, Georgia
Wire Transfer Assistant
Send and receive wires from customer and the Federal Reserve.
Order money for branches that need it.
2002 – 10/03
ACH Control Specialist
Communicate and verify daily with clients on financial transmittals.
Disburse management reports to appropriate bank personnel.
Access SouthTrust internal program (PEP) to verify and correct 30 or
more file totals.
Primary Bank contact for Federal Reserve transmittals.
Work directly with Bank programmers on errors in Federal Reserve
transmissions.