1. JASON ALEXANDER
8312 IH-35 North #196. • Austin, TX 78753
akaReality34@yahoo.com • (737) 932-5674
Dear prospective employer,
Enclosed is my résumé for your review. I am confident that my extensive experience in restaurant management
would serve as an asset in the position of (Position Title) for (Name of Company).
Currently I am the kitchen manager at Applebees in south Austin. In this position, I am directly responsible for
kitchen and inventory oversight and reporting, food safety, facility maintenance, staff training and
development, and guest satisfaction. As my résumé demonstrates, I am extremely competent in juggling
multiple priorities simultaneously. A high energy level, combined with strong people skills, dedication, and
good business sense, contribute to success in whatever challenges I tackle. My greatest asset is my ability to
motivate and create team spirit in individuals at all levels, while understanding when to delegate and how to
manage multiple competing deadlines.
Highlights of my background include:
+ Accumulative of 15 years in Restaurant and food service industry
Certification in Hotel and Restaurant Management from Penn Foster University Online.
Expertise in staff training, development, coaching, and mentoring, including training management
trainees, resulting in enhanced overall team productivity.
Receipt of recognition for accomplishment by store/company management
Over 5 years of salary management experience with Applebees.
My restaurant management experience has thus far been diverse, and I welcome each new challenge as
potential for advancement. I have also spent considerable time as the FOH manager, BOH manager and Bar
manager. I have managed full time at three of the seven Austin locations, which demonstrates my willingness
and ability to change locations and fulfill the needs of my district. Presently I am poised to excel in an
opportunity that would allow me to make high-level contributions to an organization in a management
position.
A resume can only provide an introduction. I look forward to the opportunity to meet with you to review your
company’s goals and how my skills and talents meet the needs of (Company Name). Also, please note I am
prepared to travel and/or relocate it the position requires it. Within the next week, I will contact your office to
see whether you are scheduling interviews or need additional information.
Sincerely,
Jason Alexander
2. Enclosure
JASON ALEXANDER
8312 IH-35 North #196. • Austin, TX 78753
akaReality34@yahoo.com • (737) 932-5674
RESTAURANT MANAGER
General Operations • Front & Back of House • Team Training & Leadership
Dynamic, top-performing food service manager offering diversified general management experience
in high-volume operations. Catalyst for growth and transformation through focus on staff
development, operational excellence, and customer satisfaction, with consistent success in increasing
service standards, quality, and profitability. Respond rapidly and appropriately to changing
circumstances.
CORE COMPETENCIES
• Menu Planning / Pricing
• Customer Retention
• Cross-Functional Team Training
• Engineering & Maintenance
• Quality Improvement
• Banquet Service
• Food Sanitation Practices
• Hospitality Accounting
• Safety Compliance
• Revenue Projections
• Inventory Control
• Staff Supervision
PROFESSIONAL EXPERIENCE
Assistant Manager
Applebees
-
Austin, TX
March 2010 to Present
Responsibilities
Have performed all relevant duties as FOH, BOH and bar manager. I have been assigned full time to 3
different locations in the District as needed. Have been directly responsible for all operations involving
FOH and BOH. From marketing and outside sales and fund raising events, all training process' and
administrative duties. Such as scheduling, labor control and forecasting. Currently am the kitchen
manager at the William Cannon location in south Austin. Directly responsible for food cost and inventory
3. control as well as staff scheduling, hiring and training. Constant focus on Ecosure readiness and brand
assesment inspections.
Accomplishments
Worked on management teams at each location that improved sales and managed budgets to meet all
company requirements for quarterly bonus'. Three bonus' attained in 2014 alone. I have had crucial
impact on staff retention, due to my ability to lead effectively, delegate appropriately and staff
empowerment and overall training.
Skills Used
Team leadership and training. Process and procedure development within the store. Inventory control.
Product loss and growth analysis and troubleshooting. Marketing and Guest satisfaction. Event
coordination such as fundraisers, live music events, club style events and UFC events. Hiring, scheduling
and training of FOH and BOH staff. Daily operational management such as cost and labor control through
coaching and daily habit forming. Maintenance and facility management. Purchasing and budget
management and analysis. Vendor and purveyor relations. Food quality inspection. And many other skills
that are needed each and every day in all Restaurant operations both front and back of house.
APPLEBEES – Austin, TX Feb 2008–2010
Cook/Server/Manager
Transfer from OK, cook, server to manager since ******.
Collaborate with co-workers to meet company operating and financial goals, resulting in consistently
high levels of quality and speed of production and service, efficiency and cleanliness, leading to
customer loyalty and staff satisfaction. Consistently adhere to proper plate presentation, recipe
standards, and quality of food standards. Train and coach new staff. Serve as receiving clerk,
communicating with vendors and food purveyor representatives to insure food order is correctly
delivered. Assist in keeping records. Oversee inventory and track stock, advising managers of
inventory requirements.
Key Achievements:
Implemented new line check system and checklist, ensuring proper on line stock levels
during each shift. Assisted with the development of new product storage procedures and staff
training procedures.
Received employee award for exceptional attendance and job performance. Received the
“Applestar” silver/gold, monthly award for excellent job performance and employee of the year.
Managed ***all areas, kitchen, front/back, bar
APPLEBEES – Midwest City, OK Oct 12, 2006–Feb 2008
4. Cook
Recruited to rotate between fry cook, grill cook, broiler cook positions.
Collaborate with co-workers to meet company operating and financial goals, resulting in consistently
high levels of quality and speed of production and service, efficiency and cleanliness, leading to
customer loyalty and staff satisfaction. Consistently adhere to proper plate presentation, recipe
standards, and quality of food standards. Train and coach new staff. Serve as receiving clerk,
communicating with vendors and food purveyor representatives to insure food order is correctly
delivered. Assist in keeping records. Oversee inventory and track stock, advising managers of
inventory requirements.
Key Achievements:
Implemented new line check system and checklist, ensuring proper on line stock levels
during each shift. Assisted with the development of new product storage procedures and staff
training procedures.
Received employee award for exceptional attendance and job performance. Received the
“Applestar” monthly award for excellent job performance.
Assisted with the development of new product storage procedures and staff training procedures.
WINGHOUSE – Palm Harbor, FL Sept. 2005–Sept. 2006
Cook, Expediter, Trainer
Served in combination position of fry cook, grill cook, prep cook, and staff and management trainee
trainer.
Managed and oversaw food preparation through developing and maintaining solid routines, tracking
waste and food costs, and emphasizing cleanliness, sanitation, and safety. Cooked, portioned,
arranged, and garnished food. Inspected and cleaned food preparation and serving areas to ensure
observance of safe, sanitary food-handling practices. Inventoried supplies, maintaining product
freshness and rotation. Trained new cooks and management trainees.
Key Achievements:
Recognized for high levels of productivity and reliability.
Served as the official translator for Spanish-speaking kitchen staff when issues arose.
HARTE-HANKS – Clearwater, FL July, 2004–Sept, 2005
Telemarketing Representative
Hired to cold-call prospective customers to generate interest in refinancing mortgage loans.
Contacted potential customers over the telephone to produce leads for H&R block loan officers.
Delivered prepared sales talks, reading from scripts describing products and services, to solicit the
interest of potential customers, and answered questions. Obtained and entered into a computer
customer contact information and recorded reactions of prospects contacted.
Key Achievements:
Assisted in training and retraining employees on current procedures and processes.
Successfully adjusted sales scripts to better target the needs and interests of specific individuals.
5. EDUCATION AND CREDENTIALS
Certification – Hotel and Restaurant Management • Penn Foster University Online
Coursework included Managing People, Marketing & Sales, Cost Controls,
Legal Aspects & Insurance, Purchasing & Storage, Banquet Services,
Menu Planning, Food Preparation, Sanitation, Equipment & Accounting
IN CONCLUSION
I am looking for a management position with a flourishing and growing company. One that can provide
better or comparable salary coupled with an improvement in quality of life. I have a wife and two boys that
are in sports year around and no other family members to help. So quality of life is a huge factor for me. I
thrive and excel in any system once I am trained within that system. I have no particular connection to any
one way of managing or accomplishing a goal. If there is a system in place, I will learn it, buy into it and
succeed within it as well as train and coach my staff how to succeed within that system. My management
style is a mixture of all. I like to empower my staff to become active members in solving problems and
other initiatives. I am definitely exceptional at Manager to staff relations and morale boosting. At the same
time I am direct when appropriate but I make sure that all directives laid out to my staff come with the
support of operational reasoning and knowledge and not just order giving. I teach as I manage at all times
and set a goal for each and every staff member according to their strengths. Restaurant management
runs in my family and I grew up in this industry. It is a passion that I have regardless of any outside
incentive. I will succeed at a high level at any management position once trained properly within the
system. Thank you for considering me.
Sincerely,
Jason G. Alexander
6. EDUCATION AND CREDENTIALS
Certification – Hotel and Restaurant Management • Penn Foster University Online
Coursework included Managing People, Marketing & Sales, Cost Controls,
Legal Aspects & Insurance, Purchasing & Storage, Banquet Services,
Menu Planning, Food Preparation, Sanitation, Equipment & Accounting
IN CONCLUSION
I am looking for a management position with a flourishing and growing company. One that can provide
better or comparable salary coupled with an improvement in quality of life. I have a wife and two boys that
are in sports year around and no other family members to help. So quality of life is a huge factor for me. I
thrive and excel in any system once I am trained within that system. I have no particular connection to any
one way of managing or accomplishing a goal. If there is a system in place, I will learn it, buy into it and
succeed within it as well as train and coach my staff how to succeed within that system. My management
style is a mixture of all. I like to empower my staff to become active members in solving problems and
other initiatives. I am definitely exceptional at Manager to staff relations and morale boosting. At the same
time I am direct when appropriate but I make sure that all directives laid out to my staff come with the
support of operational reasoning and knowledge and not just order giving. I teach as I manage at all times
and set a goal for each and every staff member according to their strengths. Restaurant management
runs in my family and I grew up in this industry. It is a passion that I have regardless of any outside
incentive. I will succeed at a high level at any management position once trained properly within the
system. Thank you for considering me.
Sincerely,
Jason G. Alexander