Practice a framework of essential skills for leading people in the workplace.

1. IVEY FIRST-TIME MANAGER
PROGRAM
Performance Management in Practice
Practice a framework of essential skills for leading people in
the workplace.

2. Ivey Spencer Leadership Centre, London Ontario
IFTM | THE IVEY ACADEMY2
About Us
The Ivey Academy is Canada’s leader in advanced
management education and professional develop-
ment.
Operating as a full-service learning & development
house, we deliver talent assessment & strategy, ex-
ecutive education, simulations, executive coaching,
and corporate retreats.
1.800.948.8548
1.519.661.3272
iveyacademy.com
info@iveyacademy.com

3. Managers account for 70% of the variance
in team-level engagement scores.
Gallup, 2015
69% of managers report feeling generally
uncomfortable communicating with their
employees.
Harvard Business Review, 2016
INDUSTRY ADVISORY | IFTM
Industry Advisory
Research shows that strong employee engage-
ment can boost profits, lower turnover, and improve
company culture. Manager performance is directly
linked to better engagement at all levels.
Managers are often promoted for being good at the
job, but leadership requires a completely different
outlook. Emerging leaders need the opportunity to
practice the right behaviours in a risk-free environ-
ment.
3

4. Who will benefit by attending?
Newly-promoted, aspiring, or early-career managers
with direct reports and performance management
responsibilities.
FRONTLINE | PROGRAM OVERVIEW4
Overview
• Four-day, in-residence program on the
essentials of performance management, com-
munication, and personal leadership.
• Case-method discussions using real-world busi-
ness outcomes.
• Experiential workshops, team exercises, live ac-
tors and role-play scenarios.
• Applied learning through an “action plan map-
ping” workshop.
• Learn and network with other emerging leaders
from various industries.
IFTM | PROGRAM OVERVIEW4

5. People & Teams
Group Dynamics, Diversity, Coaching
CORE COMPETENCIES | IFTM
Communications & Influence
Negotiation, Persuasion, Agency
Personal Leadership
Self-Awareness, EI, Judgement
5
Our vision of the core competencies gained through
this program.
These metrics are drawn from our #1 Financial
Times-ranked custom curriculum designs, delivered
for leading companies across Canada.

6. Day 1
Introduction
Day 2
Hiring & Appraisal
Day 3
Conflict & Terminations
Day 4
Principles to Action
MORNING
Breakfast Breakfast Breakfast
Selection & Hiring Workshop
Hands-on practice with talent se-
lection
Performance Management
Case on alleged sexual miscon-
duct
Personal Action Plan Workshop
Group problem-solving; “hear me,
help me” and graphic sketch artist
mapping
AFTERNOON
Program Intro
Personal leadership outlooks
Lunch Lunch
Performance Appraisal
Case on assessing performance
in uncertain circumstances
Terminations
Cases on “for cause” and “for re-
dundancy” terminations
People Challenges for Managers
Case on performance appraisal,
coaching, and termination
EVENING
Dinner Dinner
Fun & Networking
Off-site Social Event - with a twist!Understanding Your Style
Leadership Wheel assessment
tool
Performance Management
Case on managing chronic ab-
sentee employee; actor role play
PROGRAM SCHEDULE | IFTM 6

7. LEARNING OUTCOMES | IFTM 7
Learn to build your team with best-practices for
recruitment and hiring.
Complete a self-assessment tool on leadership
styles to reveal your strengths & weaknesses.
Find new ways to navigate the grey areas of
managing people under tough conditions.
Role-play unique scenarios with live actors to
practice critical conflict resolution skills.
Work with a graphic illustrator to visualize your
“return-to-work” action plan.
Simulate difficult conversations around absen-
teeism and harassment.
Develop stronger emotional intelligence as a
framework for making uncertain decisions.
Build a network of emerging leaders and learn
from the group’s experience.
Learning Outcomes

8. For You:
• Canada’s top leadership training
• Shareable digital badge
• Ivey Certificate of Completion
• Future 25% discount
• Exclusive local networking & event invitations
For your Organization:
• Invest in your valued talent and empower your
team to lead change
• Build your pipeline of future leaders and drive a
strong succession strategy
• Develop the interpersonal confidence and effec-
tiveness of your managers
Return on Investment
RETURNS | IFTM 8

9. LYN PURDY
Program Director
Dr. Lyn Purdy is an associate professor of Organiza-
tional Behaviour and Associate Dean of Programs at
Ivey.
Lyn has delivered top-tier management education
programs for ATCO, Newalta, Syngenta Canada Inc.,
Volvo, Siemens, The Globe and Mail, Maple Leaf
Foods, the Nature Conservancy of Canada, and oth-
ers.
FACULTY | IFTM 9

10. IFTM | FACILITY10
Facility
Ivey Spencer Leadership Centre
Learn at a relaxed, retreat-style venue in
London, Ontario.
• On-site parking
• Minutes from Western University
• Walking trails
• Catered meals included
• 30 acres of park space

11. Alumni Discount
Ivey degree, Ivey Academy
(Exec Ed), Western degree
25%
REGISTRATION INFO | IFTM 11
Team Discount
3+ Participants
25%
Charitable Discount
Not-for-profit organizations
40%
Register Now
Limited seats available
Program dates, pricing, registration, and
information about private sessions:
go.ivey.ca/FTM
info@iveyacademy.com
1.800.948.8548