3 Day - 8:30-4:30pm intensive sessions

1. It’s time to get human again with Dale Carnegie Training®
– the original
and still the best resource for developing the people side of business.
It’s time to get human again with Dale Carnegie Training®
– the original
and still the best resource for developing the people side of business.
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22
33
44
55
66
77
Developing Personal
Leadership
Achieving Organizational
Results
 Identify the qualities of a good leader
 Recognize our role the organization
 Understand the five drivers of leadership
success
Creating an Innovation Process
Demonstrating the Planning
Process
 Discover the process that drives
innovation
 Master the 8-step planning process
 Develop and deploy the implementation
plan
Defining the Performance
Process
Creating a Coaching and
Appraisal Process
 Align performance goals with strategy
 Define performance standards
 Hold people accountable
 Learn effective coaching techniques
Improving Problem Analysis
and Decision-Making
Recognizing Human Potential
 Master different methods of problem
analysis and decision-making
 Recognize the potential of others
Employing a Delegation
Process
Effectively Handling Mistakes
 Learn the 8-step delegation process
 Handle mistakes with consideration
 Help people accept new ideas
Building Quality
Communication
Lead and Facilitate More
Effective Meetings
 Use human relations principles to develop
teamwork and trust
 Promote interactive communication
 Strengthen listening skills
Striving for Continuous
Improvement
 Balance continuous improvement and
breakthroughs
 Recognize individual and team success
LEADERSHIP TRAINING
FOR MANAGERS
LEADERSHIP TRAINING
FOR MANAGERS
"To be a leader today requires
more than knowledge”…
"To be a leader today requires
more than knowledge”…
It doesn’t matter where our business is located,
competition constantly demands that we find
better, more efficient, more productive, and more
profitable ways to produce products and deliver
services. These demands are not just limited to
our competition either; the expectations of our
own people, our internal customers, suppliers,
distributors, and business partners are increasing
as well. In order for us to be our best, we need to
effectively adapt to change, innovate, efficiently
manage processes, and lead our employees for
success.
The Leadership Training for Managers program
will help you develop the skills necessary to
handle these challenges in today’s business
world.
Training Focus:
1. Self-Direction
Discover our leadership style and how to
align it with our organization's
environment and culture.
2. People Skills
Develop the potential of our people and
build relationships of trust and respect.
3. Process Skills
Create and manage processes that drive
innovation, plan for performance, utilize
time effectively, delegate, analyze
problems, and make decisions.
4. Communication
Demonstrate effective facilitation,
questioning and listening skills one-on-
one, in small groups, and meetings.
5. Accountability
Balance desired outcomes and plans with
an accurate assessment of performance
and hold others accountable for results.
It doesn’t matter where our business is located,
competition constantly demands that we find
better, more efficient, more productive, and more
profitable ways to produce products and deliver
services. These demands are not just limited to
our competition either; the expectations of our
own people, our internal customers, suppliers,
distributors, and business partners are increasing
as well. In order for us to be our best, we need to
effectively adapt to change, innovate, efficiently
manage processes, and lead our employees for
success.
The Leadership Training for Managers program
will help you develop the skills necessary to
handle these challenges in today’s business
world.
Training Focus:
1. Self-Direction
Discover our leadership style and how to
align it with our organization's
environment and culture.
2. People Skills
Develop the potential of our people and
build relationships of trust and respect.
3. Process Skills
Create and manage processes that drive
innovation, plan for performance, utilize
time effectively, delegate, analyze
problems, and make decisions.
4. Communication
Demonstrate effective facilitation,
questioning and listening skills one-on-
one, in small groups, and meetings.
5. Accountability
Balance desired outcomes and plans with
an accurate assessment of performance
and hold others accountable for results.
Time Commitment: 7 sessions, 3 hours per session, 1 session per weekTime Commitment: 7 sessions, 3 hours per session, 1 session per week
The vast majority of Dale Carnegie Training® local franchising organizations in the U.S. have been
accredited by the Accrediting Council for Continuing Education and Training (ACCET).
Copyright © 2009 Dale Carnegie & Associates, Inc. All rights reserved. Version 6.0IS
The vast majority of Dale Carnegie Training® local franchising organizations in the U.S. have been
accredited by the Accrediting Council for Continuing Education and Training (ACCET).
Copyright © 2009 Dale Carnegie & Associates, Inc. All rights reserved. Version 6.0IS
Session Objectives:Session Objectives:
Dale Carnegie Training provided by:
Robert M. Scherer & Associates, Inc.
333 University Avenue, Suite 200 (916) 565-7479 Office
Sacramento, CA 95825 robert_scherer@dalecarnegie.com
Dale Carnegie Training provided by:
Robert M. Scherer & Associates, Inc.
333 University Avenue, Suite 200 (916) 565-7479 Office
Sacramento, CA 95825 robert_scherer@dalecarnegie.com
FOLLOW US ONLINE:FOLLOW US ONLINE:
sacramento.dalecarnegie.comsacramento.dalecarnegie.com