1. SUMMARY
Results-oriented Event Planner with diverse background in the Fashion Industry,
Customer Service and Management. Dedicated to providing excellent Customer
Service and making operational and procedural improvements.
HIGHLIGHTS
• Over eleven years’ experience in
Customer Service
• Excellent communication skills
• Experience in the organization of
events
• Strong problem-solving skills
• Proficient with Microsoft Office and
web research
• Flexible, dedicated worker
• Management experience
• Conducted and organized three
fashion shows
• Experience in global logistics
• Accounting experience
• Detail-oriented
• Types 55 WPM
ACCOMPLISHMENTS
Degree in Fashion Design and Merchandising expected in Spring 2018.
Finished year-long program in the Leadership Development Program at Ameristar.
Team Member of the Year Nominee, Ameristar Casino, 2013, 2014 as well as 2015.
Reduced company costs by incorporating new technologies within the
beverage department at Ameristar Casino.
Selected to meet with board members in regards to the beverage server/bartender
ordering system to improve timeliness and guest service scores.
Chosen to be on a Kaizen panel to improve the slot JD Power scores at Ameristar.
Organized and hosted three fashion shows since 2010.
EDUCATION
Fashion Design and Merchandising
The Academy of Arts University
Studied: The History of Fashion, Merchandising, Introduction to Sketching, Techniques
of Fashion Designing, Language Arts
Leadership Development Program Course at Ameristar Casinos
Graduated 2008 from Abraham Lincoln High School – Council Bluffs, IA
Ambassador of class of 2008, Selected for new and rising star, gold and silver honor roll
as well as perfect attendance
Granted one of five scholarships through Abraham Lincoln High School
Participated in Drama, Fashion 1-4, Clothing 1 and 2, Choir, Show Choir
Illa Ridder
2. EXPERIENCE
CEO of Fashion Gala Events LLC May 2015 to Current
Omaha, NE
Designed Company website
Conducting Casting Calls and interviews with models, designers and various businesses.
Organized spreadsheets and flowchart for designer/model line-ups.
Used social media as well as created a group to keep the designers updated about the
latest fashion trends and the latest Fashion Gala Events news.
Liaise with advertising agencies and utilize severalmedia platforms to promote the
fashion designs of Fashion Gala Events.
Appoint art directors, models, music and visual director, photographers etc., on consent
of the fashion designers.
Support the design team in making timely arrangements for successfulexecution of the
fashion show.
Acquired the services of rising MTV DJLuckyiam.
Model/Actress for Sasha Models March 2013-current
Omaha, NE
FILM
Baxter Auto Commercial
The Dead Hour Webisode
PRINT
Village point Fashion shoot
Oriental Trading Catalog
RUNWAY
Brix runway fashion show for Village Point
RVAMPD Vintage fashion show
attended model/acting workshop
Event Organizer of A Vanity Affair Fashion Show August 2010- September 2013
Omaha, NE
Designed company website
publicize AVA through various media platforms including TV interviews on The
Morning Blend, magazine spread in The Reader Omaha, article in Omahype’s fashion
event page.
Showcased my Haute Couture line, Lucid Mannequins
Bartender/Server/Barback Feb 2008 to Current
Ameristar Casino – Council Bluffs, IA
Communicated with customers regarding orders, comments and complaints
Accepted payment from the customers and made change as necessary.
Cleaned and maintained the beverage area, display cases, and equipment
Stocked and rotated products, stocked supplies and paper goods in a timely basis.
Won Team Member of the Month, July 2013
Nominated to be in the Leadership Development Program, Feb 2014
Dual-Rate Supervisor – Heritage Buffet Feb 2014 to Current
3. Ameristar Casino – Council Bluffs, IA
Conducted daily pre-shift and weekly departmental meetings to ensure organizational
efficiency.
Communicated well and used strong interpersonal skills to establish positive relationships
with guests and employees
Efficiently resolved problems and concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and
service standards were consistently met.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service
techniques and guest interactions.
Developed and maintained exceptional customer service standards.
Performed checkouts of servers to ensure that all tickets were accounted for.
Designer - Lucid Mannequins June 2010 to Current
Omaha, NE
Created Designer website
Design Haute Couture pieces for clients in a timely manner
network through social media
collaborate with other artists.
Make patterns, embellishments, pin and make alterations for couture pieces.
Organize photo shoots with models to expose my clothing line to the public.
Appoint fittings to ensure that my garments are properly draped on the client.