1. Jennifer Lawrence 614-551-8187
2865 Parlin Dr, Grove City, OH 43123 Jenniferll81@gmail.com
Professional Profile
I have 12 years of workers compensation experience in New Mexico and Ohio as well as 18
years customer service experience. I have worked in food, business and sales. I have
managed multiple claims and employers files from open to close, for example, McKesson
Pharmaceuticals. I know how to investigate, report, document and work claims towards the
best possible resolution available to the employer.
 Management of Reserves
 Payment of bills
 Preparing claims for litigation
 Reviewing for settlement
 Scheduling appointments with employers
 Managing a number of daily tasks and
activities for completion on each clam
 Handled 300+ claims and 10 employers at
any one time.
 Reviewing for compensability
 Payment and management of
compensation
 20+ years of computer experience
including Word, Excel, Power Point
and Outlook
 Setting up and managing group
reviews of all active claims.

Professional Accomplishments
Top 10% of the entire company at Gallagher Bassett for open/close ratio
Helped changed the Ohio office over to a paperless system
 Set up procedures
 Trained employees in the new procedures
Top 10% of the entire company at Gallagher Bassett for audit scores
 All claims were investigated and set up timely
 Compensation was paid timely
 Diary notes were always updated every 90 days
 Employers were contacted every couple of weeks with updated information
Work History
Cost Containment
Analyst
CCI, Dublin, Ohio 7/19/2002-Present
Claims Adjuster Gallagher Bassett, Albuq. NM &
Dublin Ohio
10/1/2005-7/1/2012
Bakery Furrs Gocery, Albuquerque NM 1999-2001
Food Service Wolfes Bagels 1996-1999
Education
History University of New Mexico,
Albuquerque, New Mexico
2004

2. Jennifer Lawrence614-551-8187Jenniferll81@gmail.com
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References
Rebecca Baird
Worked for 7 years with at Gallagher Bassett
Ph: 614-561-1867
Kaye Smith
Obedience Trainer with PetSmart and family friend for 4 years
PH: 614-905-2155
John Conway
HR Director for Donatos Pizza, client and friend for 7 years
Ph: 614-795-3791
Rogar Peterson
HR for Hillman Group in Cincinnati
Ph: 513-609-9080