1. Gladish, Hunter Adison
4395 E 1200 S Apt B, Brookston, IN 47923 | 219-207-1393 | hgladish@purdue.edu
Education
BACHELOR OF HEALTH & HUMAN SCIENCES | MAY 2017 | PURDUE UNIVERSITY
· Major: Retail Management
· Minor: Entrepreneurship Certificate
Experience
FRONT OF HOUSE MANAGER | TEXAS ROADHOUSE | MAY 2016-CURRENT
· Ensure service with heart to every table
· Communicate efficiently with managers and team members
· Practice upselling techniques to increase sales
· Always solve problems instead of handing them off
· Earned “Legendary” status for upholding excellent guest service
· Handle dissatisfied guests
· Oversee an average of about 20 servers
· Maintain a smooth running restaurant
BRANCH MANAGER | STUDENT PAINTERS | NOV. 2014-SEP. 2015
· Oversaw business operations within my territory
· Utilized marketing strategies to expose company to consumers
· Met with potential customers and soldclose to $70K of work in a few months
· Sourced for employees, conducted interviews, selected interviewees for employment
· Created a plan and schedule for production of work
· Communicated efficiently with customers and other Managers/Executives within the company
· Oversaw job sites and managed crews of 3-4 employees to maintain a high quality of work
· Successfully trained employees on essential job responsibilities and tasks
· Filed payroll for employees and filled out necessary paperwork for business operations
· Effectively managed time in order to fulfill all functions of business owner
WAITER | CHILI’S/SPAGEDDIES | JAN. 2014- FEB. 2015
· Delivered exceptional customer service by greeting and assisting each customer
· Multi-tasked in order to complete all job responsibilities
· Worked well under pressure and high stress situations
· Upbeat, outgoing, and friendly at all times
· Exceptional interpersonal and communication skills
· Team oriented atmosphere incorporated with respect and communication
CARPENTER/LABORER | TWIN LAKES ENTERPRISES | MAY 2013- JULY 2014
· Worked in harsh conditions to complete extremely physically demanding work
· Willing to work long hours in order to get the job done
· Learned quickly and strived to learn more every day
· Responsible for transportation of company vehicles and equipment
STORE MANAGER/CASHIER/COOK | PIZZA KING | AUG. 2010- MAY 2013
· Trained employees using personal experience and company guidelines
· Held responsible for opening and closing of the store
· Responsible for keeping inventory of products
· Promoted to Store Manager title after working as Cook/Cashier for 2 years
· Mathematical aptitude to balance drawer for opening and closing and give change to customers.