1. Julie Miller
L: https://au.linkedin.com/in/julieannmiller94
A: Stafford Road, Gordon Park, 4031 QLD
E: julieannmiller94@gmail.com
M: 0421 914 760
Profile
I have an open-minded way of problem-solving and love to learn from real life situations. I find active communication is the key
to development and always prefer to understand how and why things work the way they do. I have a thirst for knowledge and
always want to be developing myself. Through my employment history I have gained 6 years of experience within customer
service, also gaining 2 years of management experience along the way.
Experience
G-Star Raw | Sales Associate - PPT | March 2016 - Current | Queens Plaza, Brisbane
March 2015 – March 2016 | Store Manager
December 2013 – March 2015 | Assistant Manager
December 2012 – December 2013 | Sales Associate
 Working on developing the stores profitability
 Operational excellence
 Team development and co-ordination
 Driving all in-store operations to achieve a high standard of customer service, customer engagement, sales and
organisation
 Reporting and accomplishing the store’s goals through leadership and development of the team
 Achieving store KPI’s and targets
 Completing daily, weekly and monthly result reports and action plans
 Roster management
Arc Nightlife | Intern | March 2015 – May 2015 | Wickham Street, Fortitude Valley
 Data Entry
 Assisting owner in general administrative duties
 Creating and adding to marketing and promotional ideas
 Organising the execution of marketing and promotions
 Social media content
 Mass database communication through MyGuestlist
Burnt Orange Cafe | Singer & Barista | September 2012 – January 2013 | Prince Edward Parade, Scarborough
 3 hour of performing on Sunday afternoons
 Casual weekend work as waitstaff and Barista
eTail Solutions/Mobicity | Logistics/Customer Liaison | December 2011 – October 2012 | Agnes Street, Fortitude Valley
 Managing missing shipments
P a g e 1 | 2

2.  Contacting customers for credit card verification
 Handling customer complaints
 Organising orders and shipments between Australia, China and Hong Kong warehouses
The Golden Ox | Waitress | May 2011- December 2011| Oxley Avenue, Margate
 Function waitress of up to 250 attendees
 Wedding ceremony preparation
 Restaurant preparation and service
Banjo’s Bake house | Sales Assistant/Barista | March 2009 – June 2011 | Redcliffe Parade, Redcliffe
 Key holder position – managing the store independently on weekends
 Barista training and development
 Customer service
 Cash management – end of day close
Education
February 2013 – Current | Bachelor of Business (HTERS)
 Majoring in Event Management
 Completing fulltime studies at Griffith University, Nathan Campus
 Currently deferred for work commitments
April 18th – April 21st 2011| Responsible Service of Alcohol Course
 Completed at SkillTech Tafe, Bracken Ridge Campus
 Basic Bartending Skills Coarse
 Also obtained RSA during coarse
January 2010 – December 2011| Cert. III Laboratory Operations
 Enrolled with Queensland Tafe, Mackay Campus, certificate carried out through Redcliffe SHS
2007 – 2011 | Redcliffe State High School
 Completed grade 8 through to 12
 Graduated November 2011
Activities
 Filipino Australian Cultural Entertainment – 2007 – 2009: Performing cultural dance, singing, working in market stalls
for events such as Barrio Fiesta
 One week work experience with Queensland Institute of Medical Research - 2010
 Seven week volunteer program with SANCCOB seabird rehabilitation centre in Table View, South Africa - 2013
Referees
Theo Kalivas | State Manager, G-Star Raw
Ph: 0481 496 042
Alexandra Bordes | Store Manager, G-Star Raw
International contact - LinkedIn: https://fr.linkedin.com/in/alexandrabordes
P a g e 2 | 2