1. TEIG PEPPERS
9888 Averbury Drive ● Cordova, Tennessee 38016 ● 901-756-8434 ● teigpeppers@bellsouth.net
Letter of Application
I have enclosed my resume for your review and consideration. The position you are offering describes
interesting challenges that seem to be an excellent fit for the experience and contributions detailed in my
enclosed resume.
I am a highly driven, focused professional with extensive experience in Management. I have an earned reputation
for success in any endeavor I encounter, and my leadership abilities and progressive background magnify my
potential success with your organization. My experience in the business world has taught me the importance of
responding, prioritizing, and reacting in a timely manner to ensure optimal results. I am confident I can serve as a
valuable resource to your organization.
At this point in my career, I am seeking a position where I can continue to successfully impact revenues and
profitability. I feel my experience and background has provided the forum on which to build a successful
operation.
Thank you for your time and consideration of my qualifications. I look forward to a favorable response from you
in the very near future.
Sincerely,
Teig Peppers
2. TEIG PEPPERS
9888 Averbury Drive ● Cordova, Tennessee 38016 ● 901-756-8434 ● teigpeppers@bellsouth.net
Ambitious, self-motivated professional combines strong planning and organizational skills with the ability to
provide excellent customer relations. Astute in identifying areas in need of improvement, with the vision to
develop and implement successful action plans. Excellent leadership skills; particularly adept in developing an
effective, loyal and cohesive staff. An effective communicator; good written, oral and platform communication
skills. Exceptional problem-solving techniques; creative and resourceful in resolution. Both flexible and versatile,
a well-rounded performer committed to continued excellence.
Education
BELHAVEN COLLEGE - Memphis, Tennessee 2003 – 2005
MBA with a concentration in Leadership
Graduated Summa cum Laude
UNIVERSITY OF MEMPHIS – Memphis, Tennessee 1993 - 1995
BS in Education
Nutrition Services Academic Scholarship
SOUTHWEST TENNESSEE COMMUNITY COLLEGE – Memphis, Tennessee 1991 – 1993
Associate of Science Degree
Professional Experience
MHC KENWORTH – Memphis, Tennessee 2012 – Current
Sales Representative
• Primary focus is to market and close sales deals on class 8 CDL required trucks as well as medium duty cab
and chassis vehicles.
• Provide customer service to all potential and existing customers from the beginning stages of deals
throughout the closing of the deal and post deal customer needs.
• Provide advice and suggestions on the type of vehicle specifications needed to best perform the job the
vehicle will be used for.
• Provide finance options for potential and existing customers based on overall credit, truck credit, available
liquid assets, and size of fleet.
• Calling prospective leads as provided by corporate marketing department or self- initiated leads.
• Filling out detailed appraisal documents and inputting that data into AS400 computer program.
• Provide sales call reports to management.
• Schedule out of office visits to potential and existing customers businesses to identify needs and
requirements in order to serve their best interests.
• Customer retention calls and visits.
• Advertisement to the general public and existing customers through mass email campaigns, online marketing
tools and customer service events.
CHAMPION ATHLETICS – Cordova, Tennessee 2010- 2012
Owner/Operator
1 Develop speed and agility programs for pre-collegiate athletes.
2 Properly train each client based on their needs with a focus on proper technique and injury avoidance.
3 Develop boot camp style exercise programs for adults.
4 Oversee adult exercise programs with a focus on proper techniques, strength and cardiovascular gains, and
body transformation while maintaining and promoting healthy exercise standards.
3. DIVISION OF INTELLECTUAL DISABILITIES – Arlington, Tennessee 2007 - 2010
Director of Provider Recruitment and Retention
• Primary focus is to actively recruit service provider agencies for the state of Tennessee’s developmentally
disabled population.
• Produce multiple reports for Federal Court Monitor, Regional Director and various other entities.
• Identify new potential service providers through internet research, leads, home health and insurance
directories, and inquires from healthcare agencies.
• Cold calling potential service providers to market DIDS as a business opportunity regarding the various
waiver services.
• Meet with potential providers in person to discuss becoming a state contracted service provider and
providing any needed materials that will help guide agencies through the process or give a more thorough
understanding of how the DIDS system operates.
• Assess provider capacity and market trends.
• Contact human resources internally and externally to gather information needed for service gap analysis.
• Call new applicants to guide them through the application process of becoming a HBCS waiver provider.
• Member of the Application Review Committee.
• Coordinate the Provider Forum, including making the agenda, scheduling the presenters, scheduling the
meeting place in Jackson, TN. and Memphis and sending the agenda out to all provider agencies.
• Keeping track of all potential providers through the use of a recruitment log.
• Participate in Senior Management, Quality Management Committee, Single Person Placement, Application
Task Force and multiple other meetings and committees.
Key Accomplishments
• 0ver 100 new service provider agencies have been approved during my employment.
• Gaps in services have decreased significantly during my tenure.
• Gaps in services are now identifiable and can be addressed more readily due to my gap reporting and subsequent correspondence
with provider agencies.
ST FRANCIS NURSING HOME – Memphis, Tennessee 2001 – 2007
Director of Activities
• Primary focus is to oversee daily activities of a 200-patient nursing home.
• Oversee departmental budget
• Manage a staff of two employees and 50 volunteers, ensuring daily activity tasks are performed within state
requirements.
• Create and implement new activity programs, measuring tools and Performance Improvement Monitors.
• Interact with patients and residents on a professional and personal level concerning their immediate and
future quality of life.
• Meet formally with patients’ family members during care plan conferences to discuss needs and progress of
patients.
• Create and implement cognitive deficit and activity potential assessment.
• Create and implement all policies and procedures.
Key Accomplishments:
• Currently serve as District President of Activities Directors Memphis Area.
• Formerly served as District Vice President of Activities Directors Memphis Area.
• Both of my employees have perfect attendance and have achieved Spotlight Employee.
4. ST FRANCIS HOSPITAL – Memphis, Tennessee 1998 – 2001
Recreational Therapist/Director of Activities
• Solely responsible for the activities of a 36-patient skilled care unit.
• Coordinate activities for various types of patients, including alcoholics, geriatrics, mentally disturbed adults
and troubled youths.
• As the Director of Activities, provided MDS (minimum data sheets) and rap sheets to the MDS
Coordinator.
Key Accomplishments:
• Given increased responsibilities and promoted to Director of Activities at St. Francis Nursing Home.
• Achieved status as Employee of the Month, December 1998.
• Achieved status as Employee of the Year Runner Up, 1998.
ST FRANCIS NURSING HOME – Memphis, Tennessee 1997 – 1998
Activity Assistant
• Provided patient assessments, updated progress notes and provided transportation to activities.
Key Accomplishments:
• Gained a reputation for excellent patient relations.
• Achieved status as a Spotlight Employee.
• Promoted to Director of Activities at St. Francis Hospital.
COOPER MOVING COMPANY – Memphis, Tennessee 1996 – 1997
Mover
JEWISH COMMUNITY CENTER – Memphis, Tennessee 1995
Fitness Instructor
Computer Skills
Windows XP • Microsoft Word • Excel • PowerPoint • Internet Explorer • AS400 • Microsoft Outlook
5. TEIG PEPPERS
9888 Averbury Drive ● Cordova, Tennessee 38016 ● 901-756-8434 ● tepeppers@aol.com
References
Sean Stewart
Sales Manager
MHC Kenworth
3068 Millbranch Road
Memphis, TN 38116
901-489-6618
Tim Joyce
Human Resources Director
Division of Intellectual Disabilities
11437 Milton Wilson Road
Arlington, TN 38002
901-745-7576
Thomas Hanlen
Administrator
St. Francis Nursing Home
7792 Foster Ridge Road
Germantown, TN 38138
(hm) 901-754-9853
(wk) 901-765-3100
Scott A. Vaughan
CEO
Argo Construction Corp.
9390 Cordova Park Road
Cordova, TN 38018
901-753-3673
Dr. Robert Clayton
6209 Poplar Avenue St 220
Memphis, TN 38119
901-767-6673
Brandon Bugg
Hub Manager
UPS
1048 E. Montebello Circle
Cordova, TN 38018
(hm) 901-624-3294
(wk) 901-385-1000