1. Rhonda Lewis-Smith
3500 Data Drive apt. 313
Rancho Cordova, California 95670
cell: 916-737-6681 /email:Rhenda.5062@yahoo.com
Summary:
I am seeking employment with a company where I can utilize my skills and talent to
contribute to the success and growth of the team. I am searching for a position and
environment that is both stimulating and challenging. I believe that my
organizational, administrative and customer focused skills are strong and will be of
value to any enterprise.
Experience:
Target -Rancho Cordova, CA. November 2012 - July 2013
Customer Service Representative
Fitting Room Attendant-monitoring flow of merchandise and assisting
customers.
Cashier-responsible for transactions and accounting of cash and receipts.
Sales Associate-directly assisting customers in many departments and
assuring the merchandise display and providing security.
Target – Cypress, CA. September 2006 – November 2012
Customer Service Representative
Fitting Room Attendant- monitoring flow of merchandise and assisting
customers.
Cashier -monitoring flow of merchandise and assisting customers.
Sales Associate-directly assisting customers in many departments and
assuring the merchandise display and providing security.
Phone operator-assisted customer and internal personal with all inquiries.
Clerical Duties-assisted in scheduling personal shifts.
Target -Seal Beach, CA. January 2004 – August 2005
Customer Service Representative
Cashier-monitoring flow of merchandise and assisting customers.
Service Desk-returns management and customer service.
Fitting Room attendant- monitoring flow of merchandise and assisting
customers.
Sales Associate-directly assisting customers in many departments and
assuring the merchandise display and providing security.
2. Proview Technology (KDS) Garden Grove, CA. October 2001 - March 2009
Customer Representative/Call Center
Responsible for handling inbound service calls and managing return
authorizations.
Assisted in processing invoices and reconciling customer payments.
Responsible for preparing shipping documentation.
Provided reports to customers and the management team.
Administer customer database.
Families United Fair Oaks, CA. October 1997 – September 2001
Administrative Assistant
Maintained and prepared monthly assessment reports for Social Workers
and CCL (Licensing Bureau).
Ordered and managed supplies for all company district offices.
Trainer and reference point for clerical workers in all locations.
Set-up and maintained foster parent files
Scheduled mandatory meetings and appointment for foster parents
continued certifications.
Education and Skills:
Heald Business College Associated Degree, October 1997
Customer Service, organizational & Administrative
Proficient in Microsoft applications (Word, Excel and PowerPoint).
Working knowledge of Call Center systems.