1. Mitzy Parchment
Miramar, FL
mdparchment@gmail.com - 7548021140
I am a serious, hardworking, detail oriented, forward moving, sharp, focused and reliable individual who is
a quick learner and an efficient multitasker. Most recently, as a Litigation Assistant/ at Office of General
Counsel. Throughout my career, I have maintained the highest performance standards within a diverse range
of administrative functions. Excellent organizational and communication skills, an outstanding work ethic, and
the ability to work well in both team-oriented and self-directed environments.
Authorized to work in the US for any employer
WORK EXPERIENCE
Legal Assistant
United Automobile Insurance Co. - Miami, FL - July 2012 to January 2015
Responsibilities
• Prepare and process legal documents, such as summons, subpoenas, complaints, and notices.
• Send and respond to emails, mail, and faxes
• Arrange for delivery of legal correspondence to clients, witnesses, and court officials.
• Receive and place telephone calls.
• Organize meeting and maintain multiple attorney calendar.
• Schedule Depositions and Hearings, coordinating with Opposing Counsel and Judicial Assistant.
• Schedule and coordinate with court reporter and interpreters.
• Assist attorney in collecting information such as employment, medical, and personal records.
• Prepare and distribute invoices to bill clients or pay account expenses.
Safety Manager
RV Xpress Inc. - Piqua, OH - September 2010 to June 2011
Responsibilities
• Maintain and update policies, procedures, and handbook per Federal/State Regulation.
• Maintain DOT log book for transportation
• Delegate and follow up with any clerical staff assigned to transportation related assistants.
• Ensure daily, monthly, and annual inspections of agency vehicles occur.
• Maintain accurate records and documentation of training, licensing, testing, physicals, driving records, etc.
• Practice and promote safe driving procedures at all times.
Customer Service Representative
R3 Paper Craft - Florida - January 2007 to August 2010
Responsibilities
• Processing orders via phone, fax, and Email in timely manner.
• Answering and servicing incoming calls in a proficient & timely manner.
• Administrative duties such as filing, faxing, and other office duties.
• Maintain professional rapport with the Customers
• Provide the customers with pricing and information as needed.
Purchasing Agent
Quality Chemical Co. - North Miami, FL - January 2001 to January 2006

2. Responsibilities
• Solely responsible for the Company Purchasing
• Processing purchases order and make sure they are completed in timely manner
• Make necessary adjustment to the inventory and receiving
• Maintain professional rapport with the walk in a courteous manner
• Administrative duties such as filing, faxing, time cards processing and other office duties.
• Negotiate pricing to lower inventory cost.
• Reduce customer back order.
EDUCATION
Certification in Billing and Coding
Florida Career College - Pembroke Pines, FL
2010 to 2010
High school or equivalent in High School Diploma
Miami Jackson Senior High School - Miami, FL
1986 to 1990
AA in Basic Studies
Miami Dade Community College - Miami, FL
SKILLS
Customer Service (19 years), Inventory Management (4 years), Office Administration (15 years), Inside
Sales (15 years)
CERTIFICATIONS
Medical Front Office Procedures
April 2010 to Present
ADDITIONAL INFORMATION
Fluent in English and Spanish