Heather has over 8 years of experience in inventory management, sales, and customer service roles in the building supply industry. She has a proven track record of saving companies over $180,000 total through strategic inventory management and negotiated freight rates. Heather is skilled at maintaining relationships with vendors, customers, and managing a fleet of warehouse equipment. Her assertiveness and ability to solve problems has led many large commercial clients to request she personally handle their accounts.

1. Heatherw32@gmail.com  1894 Hickory Trace Dr. Fleming Island, FL 32003  (904)887-8188
EXPERIENCE:
ABC SUPPLY 834 Lane Ave. N. Jacksonville, FL 32254
Assistant Branch Manager Jan. 2011 – Aug. 2014
• Performed daily as Acting Branch Manager and Dispatcher in their absence.
• Monitored warehouse inventory of over $3 million. Saved the company $95K the last two years by managing supply
volumes, tracking usage levels and keeping inventory turns within a specified # of days.
• Maintained a large work fleet of warehouse, delivery and loading equipment. An average fleet of 30 would include
cranes, conveyors, tractors, trucks and forklifts. Assured all DOT & company required 90 day inspections remained
current at all times.
• Built and maintained close relationships with both manufacturing vendors and freight hauling companies, requesting
competitive pricing and cost updates in order to buy inventory smarter. Lined up all inbound tractor loads with our
own haulers if beneficial to the branch, saving the company $85-90K a year for the last two years.
• Monitored the monthly branch PNL for variances or issues needing addressed, while also looking for areas of
improvement. For example, controlling excessive overtime, increased fuel expenses or inventory penalties.
• Responsible for tracking, reviewing and approving all branch overhead including, inventory, fleet repair /
maintenance, receivables for payment and addressing any issues with specific vendors as needed.
• Reviewed all daily Branch Sales Reports, insuring accuracy of the prior day sales, billings, materials received and
margins posted. Made all corrections and updates when needed.
• Continued running a big portion of the larger commercial projects throughout the year and building and growing
relationships with customers at all levels. With the gained loyalty and trust, most of the larger residential and
commercial customers requested I personally handle their account and issues from the inception of the project, to the
end. I was frequently called on in sticky situations for my assertiveness and ability to make things happen.
BRADCO SUPPLY/ABC Supply  834 Lane Ave. N. Jacksonville, FL 32254
Inside Sales Associate July 2006 – Jan. 2011
• Answered inbound customer calls, assisting with any materials needed, special order items needing located and
ordered, taking, entering, facilitating and then billing customer orders.
• Handled customers in the show room or at the counter with any questions or needs.
• Ran large commercial projects; consisting of tracking job dates, the purchasing of any materials needed, insuring
proper cost are being used to make purchases, including exhausting any and all manufacturer issued job quote
deviations, scheduling the hauling of all direct trucks on the dates required by the customer, scheduled materials to be
unloaded with a company crane truck or with the customer when a larger crane was needed.
• Verified accuracy of customer sell prices and margins before finalizing daily customer invoicing.
• Facilitated all New Home Builder orders and deliveries, including locating and securing materials needed and assigning
the loads to the proper trucks on the dates and times needed for dispatch.