Jamel A. Moore has over 15 years of experience in retail management. He is currently an Assistant Store Manager at 7-Eleven, where he assists with day-to-day operations such as ordering products and ensuring food safety standards. Prior to this, Moore held financial services and teller roles at Roosevelt Savings Bank and TD Bank, where he processed transactions, opened accounts, and provided excellent customer service. He has also managed CVS Pharmacy and Eckerd Pharmacy stores, overseeing staff, inventory, sales reporting, and customer issues. Moore is seeking new opportunities in retail management.

1. Jamel A. Moore.
135 Amersfort Place Apt 2G
Brooklyn, NY 11210
Phone: (718) 913-0144
E-mail: jamel.moore@aol.com
Work Experience:
Assistant Store Manager- 7-Eleven, New York, NY
August 2015- Present
. Assisting store manager with day to day operations (I.E ordering products/food)
. Ensuring all food and bakery are up to code and fresh
. Training all store associates on policies and procedures and cleanliness of store
Financial Service Associate- Roosevelt Savings Bank, Brooklyn, New York
December 2014- August 2015
. Processed & transmitted all customers transactions (i.e deposits, withdrawals, check cashing)
. Opened and closed various forms of accounts within branch
. Ensure proper products has been introduced to clients and fit their needs
. Ensure all company’s policies and procedures are followed as per guidelines
. Helped ensure all day to day functions are being performed daily
. Provide exceptional customer service
Teller II- TD Bank, Brooklyn, New York
July 2012- July2014
. Process all customer’s transactions such as deposits, withdrawals, check cashing
. Help build strong relations by referring new customers and offering new products to
Existing customers
. Help ensure all day to day functions is being performed such as verifying vault funds, night
Drop depository, and express services and daily cleanliness of store
Store Manager - CVS Pharmacy, Brooklyn, New York
July 2006 – November 2011
 Coordinated operational services of staff and stock operations
 Scheduled work assignments and weekly schedules of the employees
 Issued assignments such as resets of products and floor displays to increase store revenues
 Oversaw all day to day functions such as customer service complaints and inquiries, deliveries to
and from the warehouse
 Training of all employees of ADA requirements, store operations, registers and photo equipment
 Prepared and submitted all daily/weekly sales reports
 Responsible for all verifications of store deposits
 Ensured all returns to vendor (RTV) and return full credits (RFC) were processed accurately
Supervised and trained staff an overall policies and procedures
 Received and verified all store deliveries
 Oversaw store merchandise inventory and restocking processes
Co-Manager - Eckerd Pharmacy, Brooklyn, New York
May 2005 – July 2006

2.  Ensured all training, including cash register and ADA was completed by employees
 Worked with management to ensure all safety issues and concerns are addressed
 Handled all customer complaints and concerns with an appropriate resolution
 Set up all store seasonal events such as summer and holiday promotions
References will be furnished upon request