This document is a curriculum vitae for Blayne Thorne that outlines his personal and professional experience. It details his educational background, past work history including roles at Vodacom SA and GSM Direct from 1997 to present, as well as interests, description, and references. Blayne has over 20 years of experience in sales and management roles in the mobile telecommunications industry, most recently as a self-employed used car dealer, and prior as Regional Sales Manager and Senior Field Service Consultant at Vodacom SA.

1. CURRICULUM VITAE
BLAYNE THORNE
Marital status: Married
Date of birth 06 February 1974
Address: 4 Bayswater Place
Benguela Avenue
Randpark Ridge
Tel: 082 853 6666 (c)
Nationality South African
Children: 2
Education: Matriculation: Northcliff High School
Metric Results: English (1st Language) Higher Grade
Afrikaans (2nd Language) Higher Grade
Mathematics Standard Grade
History Standard Grade
Geography Standard Grade
Industrial Arts Standard Grade
Awards: Full Colours Awarded For Athletics 1992

2. Past work experience:
1. 1st April 2015 - Present
BNRT Auto (Craiwan Auto) – Self Employed
 Buying and sellingused motor vehicles
 Assistingclients on the showroom floor
 Managingrelationships with other dealers and suppliers
2. 1st May 2010 – 31st March 2015
Vodacom SA: Sales Manager – Post Paid Gauteng Region
Job Functions - Key Accountabilities
 Manage the relationshipswith all tradepartners to achieve Vodacom’s sales and Marketing
objectives
 Manage team of field staff againstperformanceagainsttargetin each channel per store
 Facilitateand / or co-ordinatetrainingof all salesstaff in the distribution channelson Vodacom
products and services
 Assiststores with stock management and ensure that brandinghaveoptimal visibility
 Undertake steps necessary to continuously improvethe customer experience at points of
presence in all thestores
 Improve systems at retail levels to ensure efficiencies in the retention / acquisition and training
 Assistin structuringand negotiatingdeals and pricingfor Vodacomwithin the distribution
channels
 Ensure that all stores areadequately staffed and that internal subordinates haveclearly defined
targets and objectives in place
 Structure and negotiate agreements and pricingfor Vodacom with the chain stores
 Monitor and measure performance againsttargets
 Ensure that sales & upgrade targets are achieved and that expense budgets arenot exceeded.
 Produce reports and ensure data integrity and timeous submission of storereporting
 Manage store promotions and campaigns for the trade
 Ensure that all stores haveeffective call cycles to monitor and manage performance
 Oversee recruitment, selection and staff management practises –assistand advisewhere
necessary
 Grow the distribution channel –acquireadditional tradepartners
 Support the trade partners and customers with queries and assistwith timeous query resolution
 Host and entertain trade partners at events and functions
 Devise sales incentivecampaigns,monitor and award incentives to trade partners

3. Person Specification (Behaviour)
Extreme Importance
 Delivering Results and Meeting Customer Expectations
 Entrepreneurial and Commercial Thinking
 Relating and Networking
 Deciding and Initiating Action
 Persuading and Influencing
 Leading and Supervising
 Presenting and Communicating Information
High Importance
 Coping with Pressures and Setbacks
 Adhering to Principles and Values
 Working with People
 Planning and Organising
Moderate Importance
 Analysing
 Adapting and Responding to Change
 Creating and Innovating
 Achieving Personal Work Goals and Objectives
 Applying Expertise and Technology
Baseline Importance
 Learning and Researching
 Formulating Strategies and Concepts
 Writing and Reporting
 Following Instructions and Procedures
Awards: Region of the year 3 years running
Reason for Leaving: Growth Opportunities
3. Date: 1st January 2007 - 31st April 2010
Vodacom SA – Senior Field Service Consultant
Job Functions:
 Daily visits areconducted to Nashua & Autopage retail outlets within area.
 Monitor outsourced company activities in outlets,valueadded, trainingcompetence and
ensuringthat Vodacom standards aremaintained by the representatives.

4.  Go on trade days with the relevantregional managers from the outsourced companies
to check on standards within stores,resolveany pendingissues and make
recommendations ensuringone standard is met and maintained.
 Functioned as a link between our outsourced company, retail outlets,clients and
Vodacom. Emphasis placed on relationship buildingwith regional managers,store
managers and staff.
 Facilitatepromotional activations for new store or mall openings,store relocations,road
shows and in store promotions.The intention is to increasebrand visibility and
connections.
 Report and resolution of any issues or queries from the channel or clients
 Report on the general look and feel of stores and the status or value added by the
outsourced companies.
 Report on competitor activities,pricingand productso we can remain competitive.
 Report on poor coverage areas and provideinformation to Vodacom to address these
issues usingNetrax 2.0
 Report and give reasons for areas where sales and market sharehave decreased.
Providea plan to rectify this declinewith a deadlineand provideconstant feedback to
management.
 Well planned and directed regional competitions,staff incentives,competitive deals and
promotions are some activities performed to increasesales.
Reason for Leaving:Promotion to Regional Sales Manager
4. Date: 1st January 2000 – 31st December 2006
Vodacom SA – Field Service Consultant
Job Functions:
 To drivesales and the uptake of Vodacom Products and Services across segments and
channels in order to achievesales targets or key channels in the county. Manage and
maintain the relationship with respectivetrade and channel partners, the internal
organisation and suppliers.Drivegrowth in sales,revenue, market shareand leadership,
TNPS, and NPS and achievement of targets and KPI’s across segments and channels
 Implement and ensure success of new products,services,and projects and identify key
opportunities to drive productand project awareness and pri cetransformation
 Adhere to weekly visits and monthly call cycles
 Support operators with day-to-day runningof the business - manage the look-and-feel,
merchandising,staff training and customer experience
 Identify strategic marketing events to maximize profitability for area of responsibility,
facilitatepromotions,presence brandingand recommend ATL marketing opportunities
 Implement and manage recovery plans for underperforming stores

5.  Manage third party outsource relationshipsto deliver on the Vodacom KPIs as per SLAs and
proactively managethe development and implementation of the sales strategy,projects and
general management.
 Monitor competitor activity and ensure gap closurethrough the development of competitor
activity plans
 Expand pop-up store locations opportunities
Reason for Leaving:Promotion to SeniorFieldService Consultant
5. Date: 1st May 1997 – December 1999
GSM Direct – A Team Member
Job Functions:
 Call cycleand visits to GSM franchisestores.
 Fillingin for absentbranch managers (Stores not yet franchised).
 Monitoringbanking,doing cash ups,and runningreports from POS system for head office.
 Stock taking and hand over of stores to new franchiseowners.
 Offer adviceon products and services to staff and new owners.
 Assistwith queries of new franchiseowners and function as an in store support.
Reason for Leaving:Promotion to FieldService Consultant
6. Date: 1st February 1993 – 31st December 1995
The Wholesaler – Wholesale Manager
Job Functions:
 Sales
 Calling on existingclients & canvassingfor new distribution partners
 Stock management
 Customer Service
 Resolve customer complaints
 Recieving & dispatch control
 Profit& loss reports
 Invoicingof goods
 Product merchandising
Reason for Leaving:Travel Abroad

6. Other interests:
 Golf
 Very Social person so enjoy interactingwith
friends and family.
 Motorbikes
Personal Description:
I am independent, self supportingand open to new ideas.I am adjustableand easy going.
I am a fastlearner and cope well under pressure, have excellent people and communication skillsand
a friendly personality.
I regard myself as a methodical and meticulous individual.I setmyself realistbutchallenginggoals
and usually achievethem. I am determined and hard working.
I have excellent communication skillsand I amprofessional and courteous when dea lingwith business
owners and clients.
I am well organized,accurateand detail orientated which helps me to compileinformation from
various sources.
References: GavinLukan (EHOD Vodacom SA)
082 789 1126
Chris Lazarus (ManagingExecutive Vodacom SA)
082 997 1313