Erkki Kurkinen University of Jyvaskyla Finland Faculty of Mathematical Information Technology

1. Can a Policeman Enjoy of
Using a Smart Phone
Based Application
Erkki Kurkinen
University of Jyvaskyla
Finland
Faculty of Mathematical Information Technology
erkki.l.kurkinen@jyu.fi

2. Background
Today the smart phone consumer market is rapidly moving towards an
experience based model: products and services have to be enjoyable
As a result of this, users are consuming only/mostly because it is fun
and enjoyable
At the same time in professional user market, authorities (like police) are
planning to move from fixed desks in offices to personal mobile systems
and applications in vehicles
By doing this, cost and budgetary pressures are believed to be relieved
as misplaced human resources can be directed right
This raises a worry: How to ensure that e.g. a police officer in field
operations will utilize the given mobile smart phone application in full ?
Currently modern consumer technology is very popular also among
authorities (iPad,iPhone, Android, Nokia, MS, …)
Do the same factors (enjoyment, attitude) known from free consumer
market hold also in non-volitional use?
Can a policeman enjoy of using his/her application?

3. Research proposal
Could this be explored in the same way as comsumer
market is researched?
– Examine those factors affecting the intentions to use a future
mobile ICT-system
How to examine when the system does exist yet?
examine intentions to use for example using a pre-prototype
 Examine the effects of the determinants on intention
Build a parsimony research model and test the theory
– Enjoyment has been found to have a positive effect on the
attitude to use of IT-systems [1],[2]
– However, enjoyment has also been found not be a significant
determinant of intention to use [3]
– Attitude has been shown to influence directly to intention

4. Proposed Research Model
Perceived Behavioral
Attitude
Enjoyment Intention
Definitions [3]:
Perceived enjoyment:
- a degree to which a person believes that the use of a system
is interesting and associates that with enjoyment
Attitude:
- a degree to which a person’s attitude is favourably or
unfavourably disposed towards using the system
Behavioral intention:
- a measure of a likelihood that a person will be using a system

5. Discussion & Conclusions
Enjoyment is believed to have a strong effect
on attitude which directly affects on intention
Offering systems and end user applications
having elements to make them enjoyable to
users may result higher degrees of
acceptance among the end users
This may result better return on investment
values in ICT technology

6. References
1. Davis,Fred D., Bagozzi,Richard P., Warshaw,Paul R.“User Acceptance of
Computer Technology: A Comparison of Two Theoretical Models”, Management
Science, Volume 35, Issue 8, 1989 pp. 1111-1132
2. Igbaria, M., Zinatelli N., Cragg, P., Cavaye, A.”Personal Computing Acceptance
Factors in Small Firm s: A Structural Equation Model”, MIS Quarterly, Volume
21, Number 3, 1997,pp. 279-302
3. Suki, N.M., Suki, N.M, “Exploring the relationship between perceived
usefulness, perceived ease of use, perceived enjoyment, attitude and
subscribers’ intention towards using 3G mobile services” Journal of Information
chnology Management, Volume XXII, Number 1,2011

7. Thank you!