Yijun Feng has over 20 years of experience in sales, customer service, and quality assurance roles in China. He has held leadership positions at several multinational companies including Audatex, Diebold, and Hyosung. Currently, he is the Account Management Director at Audatex where he leads regional sales teams to achieve revenue and transaction growth targets.

1. Resume
Name: Yijun Feng 冯毅军
Birth Date: Sep. 6, 1963
E-mail: fengyijun96@hotmail.com; fengyijun96@163.com;
Tel: 186-1635-5696, 021-6856-6098 (H)
Oct. 2014 to Now: Audatex Information System (China) Co. Ltd.
Account Management Director
Detailed description of duties and responsibilities
1. Lead China regional sales and service team to achieve company required quickly revenue
and transaction growth;
2. Establish diversified strategy by region and by account manager to achieve assigned
quarterly sales and service targets;
3. Call both high level of insurance companies and 4S dealers to sell company solutions and
raise estimation system transaction volume;
4. Guide regional team to solve customer problems on site timely to improve user experience;
5. Coach team members to be more professional;
6. Cooperate with product management, marketing, data development, technical support and
operation to meet customer demands;
Apr. 2014 to Aug. 2014: Beijing Hyosung Computer Technical Company Ltd.
General Manager, Business Department
Lead sales team for Hyosung self-service solutions (ATM, VTM, Recycle) selling.
July 2013 to Apr. 2014: Outstanding Intelligence Technical Company Ltd.
Resell and provide service for currency sorter.
Feb. 2012 to May 2013: Diebold Financial Equipment Company, Ltd
General Manager, Sales
Detailed description of duties and responsibilities
1. Leading 5 regional sales managers/directors with total 19 sales to focus on rural credit
cooperation banks and regional city banks;
2. Developing and planning major account strategy not only for product and traditional service but
also for integrated service, professional service and security;
3. Increasing active customers year by year;
4. Establish a quality OE and shipment forecast;
5. Achieve company goals for CT (Cost Transfer), MA (Maintenance Agreement), AR, Loan
machine, etc.
6. Analyze and learn from lose case, penetration and 100% win case;
Jan. 2007 to Jan. 2012: Diebold Financial Equipment Company, Ltd
General Manager, Customer Service and Support
Detailed description of duties and responsibilities
1. Set up a business oriented service operation system in China;

2. 2. Meet customer demands for service quality and continuously improve customer satisfaction;
3. Achieve corporate KPIs, such as: response time, resolution time, fix in first time, etc.
4. Achieve Diebold China service P&L;
5. Provide strong support for product sales in China market;
6. Create new initiatives yearly based on business growth and market trend;
7. Lead customer service and support team with HQ function team (such as: operation, call
center, technical support, depot repair, logistic) and 4 regional teams with total 900 associates;
Achievements
(1). Win Outstanding Leadership Award in 2008;
(2). Short Term International Rotation on service operation in Diebold HQ US from Aug. 2009-
Feb. 2010;
Jan. 1999 to Dec. 2006: Diebold Pacific Ltd.
Job Position during the period:
Regional Manager
Sales Director, East of China
Sale General Manager, East & West of China, East & South of China, East & Center of China
Detailed description of duties and responsibilities
1. Leading strong sales teams with diversity to sell Diebold product and service for all of
banks in responsible territory;
2. Developing major account strategy and take action in professional manner;
3. Developing and executing customer delight program to enhance customers’ loyalty under
the guideline with Diebold Incorporated;
4. Providing strong support to HR department in implementation of 100% PEP (Performance
Enhancement Process) achievement and 40 training hours per associate per year;
5. Effectively managing expense to let it under assigned budget;
Work Project
1. Conduct the team to get the bidding on Bank of Communications Headquarter purchase
contract in Dec. 2003 with revenue US$13million;
2. Leading the team to bid on Industry Commercial Bank of China Shanghai Branch purchase
projects in Dec. 2004 with revenue US$3.08 million;
3. Achieved annual quota for product and service with US$55.5 Million and reported by 11
subordinates in 2006;
Nov. 1993 to Dec. 1998: Diebold Financial Equipment Company
Quality Assurance Manager
Detailed description of duties and responsibilities;
1. Establish and improve Diebold China plant quality assurance system;
2. Be responsible for local supplier quality system audit;
3. Train quality subjects, such as team building, problem solving, quality cost, performance measure
and statistic process control, for the plant associates;
Work Project
1. Successfully passed the ISO9002 certificate in October 1996, and got the commend from the
Board of Diebold Incorporated US;
2. Implement receiving inspection and help local suppliers to reach Ship To Stock level;

3. Aug. 1984 to Oct. 1993: Institute of Aeronautic Measure & Control Technology
1. Designing and developing computer control systems by C language;
2. Providing technical supports for the application of the Intel computer products;
Research / Work project
1. Application of Micro-controller used in machine;
2. Computer Control System of Transmission Station Using BITBUS, which is originality in National
broadcasting field;
Education:
Sep. 1980 to July 1984
Nanjing University of Aeronautics and Astronautics; Aircraft automatic control
Sep. 1996 to Feb. 1999
Fudan University; MBA: