1. SATHYA NARAYANAN
+ 91 98416 18105 | VSATHYA84@GMAIL.COM |
PRÉCIS
◦ 11+ Years of expertise in Corporate Banking Sector – International Trade Finance Operations with Team Handling and Trainer
experience.
◦ Industry Certifications
 Certified Anti Money Laundering Specialist [CAMS 2017]
 AML and KYC Certification from IIBF [2016]
 Certified Specialist in Demand Guarantees [CSDG 2015]
 Certified Documentary Credit Specialist [CDCS-2009 & 2013]
 CAIIB from Indian Institute of Banking & Finance [2007]
 Certification in Trade Finance from IIBF [2007]
STANDARD CHARTERED GLOBAL BUSINESS SERVICES AUG’15 TILL DATE
ROLE: SENIOR MANAGER, TECHNICAL TRAINING [TRADE FINANCE]
◦ Handling CDCS and CSDG training sessions for the Group
◦ Holding Business Orientation sessions for the new recruits
◦ Conducting AML sessions for the Trade Finance Group
◦ Process Improvement training sessions - Error Reduction / Product refresher
◦ Facilitating external workshops and programs conducted by Industry Experts
◦ Drafted training plan and launched the Trade Learning Academy in Chennai and Bangalore locations
◦ Process improvement in new recruits training program
◦ Have taken initiatives to train the SPOCs in the Trade Departments
◦ As part of on-going learning process have taken initiatives in imparting nuances of Trade Guidelines to the Group
◦ Attend to the need based Ad hoc training sessions
◦ Ancillary activities include preparation of training materials, case studies, hand outs, flyers, mailers etc.
DBOI GLOBAL SERVICES LTD DEC’12 – JUL’15
ROLE: TEAM Manager, TRADE FINANCE – EXPORT LC ADVISING / CONFIRMATION/SETTLEMENTS, TEAM SIZE 16
◦ Process review and revised Process Mapping which brought in more stringent controls points
◦ Implemented process checklist which arrested majority of the first pass errors
◦ Conducting LC workability training session for the team
◦ Improved Team efficiency – need analysis, process changes and training sessions
◦ Migrated part of Advising and Settlement process and hand holding the new team – Implementation of Resilient model
◦ Initiated the Functional model project for the merger of Advising process across EMEA, APAC and Europe
◦ Encouraged and conducted cross product trainings
◦ Implemented and practiced process oriented team functioning and reduced individual dependency
◦ Holding team meetings to discuss about the pain points and possible solutions at regular intervals
◦ Handling detailed error analysis sessions and voiced to learn from mistakes policy
◦ Encouraged healthy competitive environment within the Team
◦ Transparent periodic performance review with clearly discussed and set assessment parameters aligned with the Groups policy

2. TCS E-SERVE LTD MAR’11 – DEC’12
ROLE: ASSISTANT MANAGER, TRADE FINANCE – IMPORTS, TEAM SIZE - 9
◦ Handling Import scrutiny for multiple locations
◦ Responsible for BAU, Process Audits, Customer Reports, Projects
◦ Process risk review – Internal Audit for African region [Products – Guarantees, LC Issuance, LC Advising, Collections]
◦ Engaged in migrations – Bill discounting and Bill advancing
◦ Contributed to Error analysis, Query analysis, Process improvement projects
RBS BUSINESS SERVICES PRIVATE LIMITED MAY’05 – MAR’11
ROLE: SENIOR EXECUTIVE, TRADE FINANCE, TEAM SIZE - 15
◦ Ensuring quality delivery by monitoring - TAT, SLA, Accuracy, AML, KYC, Compliance
◦ Carry out monthly self-audit - checking of the transactions for AML, KYC, Compliance
◦ Releasing transactions and group mail box monitoring
◦ Error Reporting and timely escalation of the errors
◦ Periodical error analysis and training the team to achieve accuracy
◦ Responsible for activating call tree and BCP testing
◦ PORTFOLIO OF PROCESS HANDLED
 USD Reimbursements – Authorizations, Amendments, Claim
 Import L/C – Issuance, Amendments, Transfers, Payments
 Export L/C – Advising, Amendments, Confirmations, CTP, Transfers, Negotiations, Settlements, Discounting, and
Assignment of proceeds
 Collections – Import and Export Booking, Payments
◦ PORTFOLIO OF TRAININGS HANDLED
 Imparted various trainings for new entrants regarding the concepts in Trade Finance and help them to clear Trade
Skill Assessment Level I and II. Played a vital role in conducting training to CDCS candidates and was a key member of
technical training group.
 Advanced Trade Finance
 Collection and LC workshop
 L/C Reimbursement workshop
 L/C Advising , Confirmation and Transfer
 Trade Documents
 Lean Implementation
 Responsible for New courses and training programs during new Products roll out.
 Arrange for training, Developing training modules and Delivering training sessions
 Pre-training and post training analysis
◦ ACHIEVEMENTS
 Nominated as a Part of Technical Training Group at ACES.
 Self-initiative and Conducted Training for the Trade Team on daily basis on Trade finance products, to assist them in
clearing the Trade Skills Assessment
 Migrated the Collection Process of RBS bank and Ulster Bank, mapped the Process flows and drafted the process
manual for the same
 Winner of the ACES BRAVO award for the month of May 2007
 Winner of ACES Superstar award for the month of February 2008
 Awarded the Bronze Ovation for training the new joiners in Letter of credits, Collections and Trade finance
ACADEMICS
◦ Graduation : Bachelor of Commerce, 2005, Gurunanak College, University of Madras, Chennai.
◦ Post-Graduation : Post Graduate Diploma in Business Administration, 2008, Symbiosis, Pune.
◦ Others : Diploma in Banking, Gurunanak College, 2005.