1. ERNESTO RIOS
2866 SW South Calabria Circle, Port Saint Lucie, FL 34953
H: (817)-909-5559 | C: (817)-909-5559 |
analyst.erios@gmail.com
SUMMARY:
Over16 yearsof Mortgage BankingandOperationsManagementexperience.Successful Problem-
Solver, Critical ThinkerandviewedasaSubjectMatter ExpertonAssignedProjects. Recognizedand
creditedforthe abilitytoformalize,document,andimprove Processes.Possessesover10 yearsof
OperationsandTechnologyQualityassurance.AppliedProjectManagementskillsachievingsustainable
resultsusingtechnologyandprogrammingskills.Settingstrategicdirection,developmentof
relationships/newbusinessandleadingthroughchange toensure businessgoalsare met.
Demonstratedexperience inmanagingprojectsrelatingtocorporate changesandinitiativesthatimpact
a major line of Businessfunction.Managedcompliance processesforGovernmentProgramsHUD&
MHA EligibilitythroughReportingandGovernance Programs.CreatedProjectSchedulesforEndto end
planning,implementation,trainingandProductionacrossthe business,technology,andsupport
function.Directedandmanagedoverallprojectstatus,budget,Changecontrolsandriskmanagement.
EstablishedandmaintainedProjectlife cycle methodologytoensure thatall workwasdefined,including
budget,scope,allocation,requirements,Qualityassurance,andwere effectivelymanaged,documented
and communicated.
ACCOMPLISHMENTS:
 Reducedannual operatingcostsby$787K by implementingSix Sigmaprinciplesandearninga
(FASTERGOLD-Six SigmaBlackBelt) in2010.
 Reducedannual operatingcostsby$1.2 millionperyearbyimplementingSix Sigmaprinciples
for Portfolio
 ManagementService Release andMosaicProjects.LargestService Releaseof PooledMortgage
Loans inMortgage BankingHistory.
PROFESSIONAL EXPERIENCE:
Bank of America 06/2012 to Current
Officer,BI SQL Server,SSAS, SSIS,SSRS ProjectAnalyst II Stuart, FL
 Create Loan BoardingReports,Service ReleaseReporting,DevelopCode,&ProgramReport
AutomationusingSQL,SSIS,SSRSData ManagementGovernmentPortfolioReportingGNMA,
FNMA,FHLMC, VA ProjectMosaic& Federal Compliance ReportingETL/DataWarehousing,Data
Governance,DataMiningProduce Forecast
 ReportingForService ReleasesMortgage Portfolio. ReportingRequirementsDocumentation
 Manage QualityAssurance,QualityControl andUserAcceptance Testing.

2.  HighlyproficientinoperatingMSSQL Server2012/2008 R2/2008 suite of products like SSIS,
SSRS andSSAS.
 Extensive experience inBusinessIntelligence inMSSQL ServerIntegrationServices,MSSQL
ServerReportingServices,andMSSQL ServerAnalysisServices.
 ExpertinDevelopingSSISPackagestoExtract,Transformand Load (ETL) data intothe Data
warehouse fordevelopingaccurate DTSpackages,creatingjobsandlinkedserversforMSSQL
Serverdatabases.
 ProficientinCreating,ConfiguringandOptimizingMSSQL ServerIntegrationServices(SSIS).
 Internal &External ClientRelationshipManagement.
 ActivityBasedCosting&CostBenefitAnalysisMarketingforMHA Federal ProgramsBankof
America-(FormerlyCountrywide Home Loans) BACTax Services(Non-Impound).
Bank of AmericaTax Services 04/2009 to 05/2012
BI SQL Server,SSAS, SSIS, SSRS/ Operations ProjectConsultant Plano, TX
 Manage Non-ImpoundTax Portfoliotoensure penaltiesare notassessedTechnologyLiaisonfor
VendorManagement
 Produce ForecastReporting
 ConductQualityAssurance and UserAcceptance Testing
 DevelopComprehensive Cross-FunctionalFlowchartsandAnalysisasneededTrendingAnalysis,
OLAP& KPI
 Modified ExistingSSISPackagesandaddedmore auditsandalertsforoptimizedErrorHandling.
 GeneratedSSRS,SSAS,ReportthroughSSISPackage usingscriptcomponentasperbusiness
requirement.
 InvolvedinschedulingjobusingSQLServerAgentforSSIS,SSASPackagesandStore Procedure
as per requirement.
 Createdparameterized,DrilldownandDrill throughreportsinMS SQL environmentusingSSRS,
SSAS
 Maintenance of businessapplicationsusingSQLServerandVisual Studiotools.
Bank of AmericaPortfolioCommunications 08/2007 to 08/2008
SystemsAnalyst II / BI SQL Server,SSAS, SSIS, SSRS Fort Worth, TX
 ConductedPortfolioAnalysis
 Responsible forYearEndStatementsReconciliation
 ProjectManagement
 Cost BenefitAnalysis
 Managed ProductionOperationsTrendingandForecastingConductedQualityAssurance.
 Involvedindesigningnewcomplex mappingsand workflowsinInformatica.
 Involvedinbuildingdimensional cubeswithSQLServerAnalysisServices(SSAS)
 Responsible fordesigningStoredProcedures.WritingcomplexqueriesandTriggersfordata
source validations.

3. Countrywide Bank 01/2005 to 06/2007
Recon Trust - BusinessAnalyst Simi Valley,CA
 ConducteddailyreportingforMortgage Servicing,DefaultandForeclosure
 Createdandran daily,weekly,monthlyandquarterlyproductionreports
 Conductedsome SQLcode developmentandDTSpackagesFinancial Reports.
 ScorecardReportingTrendingAnalysis,OLAP&KPIReportingAd-HocqueriesPreparedStrategic
PlanningPresentationsSoftwareandDatabase DevelopmentFacilitatedandledmeetings
 GeneratedProductionReports.TrendingandForecasting
 ConductedSecurityAudits,QualityAssurance TestingandAnalysis.
 SOXCompliance Testing.
 Responsible fordevelopingPolicies&ProceduresforCompliance andBusinessUnitServicing
 Troubleshootingof PCSoftware andApplicationsFasterSilver-GoldCertified - Six SigmaBlack
BeltEquivalency.
Countrywide Title Company- Reconveyance 05/1999 to 12/2004
Team Leader / IT & BusinessSolutionsLiaison Simi Valley,CA
 Responsible formanagingamail operationsteamof 15 Full Time employees/20Temp
Employees.
 ApprovedTime Cards
 CompletedanddeliveredPDPs
 Managed dailyoperationstoensure departmental goalswere met
 Mentoredemployees
 Handledexecutive requestsandescalations
 Assistedwithcareerpathingbyidentifyingtoptalentandpreparingemployeesfornextlevel
Software Testing
 AssistedwithDesktopSupport,BETA & UAT Testing,Drive mappingissues,andPeripheral
problems
 Developedcode andBusinessRequirementsforAccessandSQL databases.
EDUCATION:
CompletedCourses:Software Development
Los AngelesPierce College-PACE;Simi Valley,CA
QualityAssurance
Software DevelopmentLife Cycle
ProjectScheduling
BudgetingandForecasting
SOXCompliance Standardization
FASTER Gold-SixSigmaBlack Belt Equivalent
Analyst Resource University(2005)
Simi Valley,CA,93065
Software DevelopmentLife Cycle
ProcessImprovementAnalysis
BusinessRequirementsDevelopment
Functional Specifications

4. Data Analysis&Metrics Development
ScorecardDevelopment
Cross-FunctionalMapping&Analysis
Budgeting&Forecasting
ProjectScheduling&Resource Management
CourseworkinBusinessCommunicationsandManagementInformationSystems
Managerial StatisticsandManagementCommunicationcoursework
Course workinInformationTechnology
CERTIFICATIONS:
Bank OfficerForBusinessTechnologyCompliance &Federal Compliance Standards
FASTER GoldCertified-ProjectManagement/CPI -(Six SigmaBlackBeltEquivalent)
MS SQL Server2008 ReportingServices
CertifiedCA NotaryPublicCA- LoanDoc SigningSpecialist
LANGUAGES: Bilingual English/Spanish;Fluentreading/writingSpanish
SKILLS:
ActivityBasedCosting
ReportingandAutomation
DevelopBusinessSolutions
Data Mining
Data Modeling
DTS Packages
Database Development
Data Warehousing
Documentation
Financial Reports
Forecasting
GovernmentPortfolioManagement(VA,GNMA,FNMA,FHLMC Programs)