1. Ritesh Bansal Email Id: riteshban@gmail.com
Location: Shrewsbury, MA Phone #: 203-524-8458
Role: Project Coordinator & Technical Business Analyst
EXPERIENCE SUMMARY
Technical Business SystemAnalystrole till date helpedhone myexperience inareaslike,
 Interpretingcustomerbusinessneeds.
 Good level of analytical andproblemsolvingskillsbycriticallyanalyzingthe business
requirementandcome upwithsome efficient andeffectivesolution.
 Proactive communicationwithcustomersandteammembersonrequirements.
 Developedproficientcommunicationskillsinaninternational contextandunderstoodthe
dynamicsof multicultural communication.
 Analyzedcritical businessrequirementsandfacilitate Dev,Test&Supportteamthroughout.
 Involvedineveryphase of Software DevelopmentLife Cycle.
 Good knowledgeof Agile Methodology.
 Work independentlywiththe businessuserstogethighlevel information.
 Act as a liaisonbetweenthe businessunits,technologyteamsandsupportteams.
 Expertise inDocumentanalysis,Requirementworkshops,writingUse cases,BusinessRules
Catalogue,Supportdocumentstohandle the applicationandFunctionalextractdocuments.
 Priorexperience asa developerhelpedinidentifyingthe critical issues raisedduringUser
Acceptance Testingphase of the project.
 These experienceshelpbroadenmyhorizonaboutthe dynamicsof teamwork,understanding
the role and contributionof eachteammembertoworkefficientlyasacohesive unit.
 Expertise withthe Technical andManagementcourseshone myproblemsolvingskillsby
criticallyanalyzingbusinessmalfunctionwithregardstoanysituationandprovidingrelevant
suggestionsandsolutionstothe same.
 Make available tothe projectinall circumstanceswheneverrequired.
 End-to-endcompletionof customdevelopmentapplicationasa part of last assignmentbeingat
customerlocationprovidesgoodexposuretoentire SDLCprocess.
SKILL SET
 Technical BusinessSystemAnalyst
 Healthcare Consulting
 Retail Consulting

2.  COBOL/CICS/JCL
 DB2/IMS
 ASP.NET
 MQ
EDUCATION DETAILS
 B.Tech.Electronics& Communication ,2007- BhagwantInstitute of Engineering(affiliatedto
Uttar PradeshTechnical University),Lucknow
VISA DETAILS
 H1-B VISA.GreenCard inProcess.
JOB SUMMARY
More than 8 years of IT Experience, currently working as a Technical Business System Analyst with
Managementof complete WiproOnsiteandOffshore teamforTJXMassachusetts Area. Verygoodhands
on experienceinMAINFRAMES/CreatingandDebuggingCode writteninCOBOL,CICS,JCL,MQ andDB2.
WORK EXPERIENCE
Project: DESIGNATION Role:Technical BusinessSystemAnalyst & Manager
Client:International Off-price Retail Leader Duration: 1 year+
Application:Automated DistributionSystem
The customer is a leading off-price retailer of apparel and home fashions in the United States, UK and
worldwide. As a part of the large IT Transformation the client is currently changing their distribution
system. This program changed the distribution criteria based on Allocation Area instead of Zones. This
transformation will lead to distribution across Distribution centers easy and will reduce the out of stock
issue and increase the sale. It also included to implement .NET UI system which will be used to attach
instructions to the distribution.
Responsible for,
o BusinessArchitectureforthe new system.
o Making teamaware of the legacy/.NETrequirementsintechnical terms.
o Miningthe existinglegacysystem.
o Deal withthe Finance of Change requestwith customer.
o RequirementsAnalysisfornewenhancements.
o WorkingwithDatabase teamson Database designandschema.
o User Acceptance TestingSupport.
o Coordinate with Onsite andOffshore teamfordevelopmenttasks.

3. Project: MEDICARE_IMPL Role: BusinessSystemAnalyst
Client:Multiple Healthcare Customers,USA Duration: 1 year +
Application:Member360
Currentproject isfor InfocrossingHealthcare ServicesInc,the objective istoredesignandmodernize its
Advantage 360 system.The Advantage 360 systemisa Medicare entitlementverificationandenrollment
management system and fiscal repository that facilitates premium payment reconciliation with CMS
(Center for Medicare and Medicaid Services) and facilitates financial reporting to health insurance
providers/companies.
Responsible for,
o WorkingwithUser Interface teams.
o Workingwithdevelopmentteamtofacilitate applicationDevelopment.
o AnalysisfornewenhancementsworkingwithDatabase teams onDatabase designandschema
workingwithUI teams.
o Workingwithdevelopmentteamtofacilitate applicationDevelopmentUserAcceptance Testing
SupportAssistingthe teamtoonboardnew userscoordinateswithteamforbugfixesandissues
reported.
Project: RPAS Implementation,MDMImplementationandRMS Documentation
Role: Technical BusinessSystemAnalyst & Manager
Client:International Off-price Retail Leader Duration: 4 years
Application:
The customer is a leading off-price retailer of apparel and home fashions in the United States, UK and
worldwide.
1) As a part of the large IT Transformation the client has implemented MDM (Master Data
Management) Tool whichwillbe servingthe MasterDataforall the applicationsinRetail domain
which helps their business to modernize and implement E-COMMERCE also.
2) RPAS implementation was also to implement PLANNING Oracle tool which was earlier in
Mainframe system. It helped us the business more feasibility to plan for a particular season.
During this implementation, business changed the seasonality also which gave the business to
distribute non season products also during off season.
3) RMS Documentationwastodocumentbusinessall applicationsandmakebusinessmore openfor
the new users and help everyone to understand the business in much better way.
Responsible for,
o BusinessAnalyst&Onsite CoordinatorWorkingasa businessAnalystforMDM, Documentsand
Enablerscrossiterations.

4. o I have reviewedthe designagainstthe System Use Casesandclosedthe gapsbetween the
requirementsandImplementation.WhileworkingasaBusinessAnalyst,gatheredthe business
requirementthough highlevel discussionwithCustomeranddeliveringthe Servicerepositories
basedon the pre-definedarchitecture.
o Supportingthe teamfromthe businessareaandupdatingthe customeronregularbasis.
Analyzingthe FunctionalExtractdocument&StoredProcedure.Creationof SystemUse Cases.
o Was an active member of value added team.
o Part of transition process for the new comers.
o Developedandimplementedthe code inCOBOL/CICSwithDB2/IMSDatabase.
o Followedall the projectnormswhile workingonstrands like Servicingrequirements,Annual
statementsandClaimsduringcodingandunittesting.
o SLA’sare maintainedin additiontoqualitydeliverables.
o Unit Testplancreationand execution.
o System/IntegrationTestplancreation.
o Coordinate with Onsite andOffshore teamfordevelopmenttasks.
Project: ApplicationSupport Role: Mainframe Developer
Client:PitneyBowes,US Duration: 2+ years
Domain: Manufacturing and Healthcare
The project was to give the consistent support to the client systems as a part of Mainframe application
Support. It involved making minor developments and changes to the existing client systems. Support
Billing, Ordering, Rate Change, Inventory system as a part of Application Support program.
Responsible for,
o Direct Interaction with Client.
o Also a part of Root Cause Analysis team for fixing the problems in the existing module. Work
involved extensive discussions with the business users so as to understand the requirements of
the business and explain them the present functioning of system code.
o This helpedinmakinga lotof amendmentstothe existingcode and hence keepingitas per the
business requirement.
o Was an active member of value added team.
o Part of transition process for the new comers.
o Developedandimplementedthe code in COBOL/CICSwithDB2/IMSDatabase.
o SLA’sare maintainedin additiontoqualitydeliverables.
o Unit Testplancreationand execution.
o System/IntegrationTestplancreation.
ACTIVITIES & HOBBIES
o Fondof adventures,hikingandphotography.
o Music loverandpassionate forsportsBikes&Cars.