1. S Robert
Technology Analyst
No 20, Natesan Nagar, 2nd Street, Velachery, Chennai-600042
Cell: +91-9176287113|Home:044-22593086
E-mail: robert689402@gmail.com
Skype id: robertsundar.singh
Linkedin id: https://in.linkedin.com/in/robert-s-3b9887124
CertifiedSalesforce Administrator(Adm201)
CertifiedSalesforce PlatformDeveloperI PassportNumberN8775992
Professional Summary
Having 7 years of strong experience inIT software developmentinSalesforce.comCRM and
Oracle PL/SQL.
3.3 Years of experience withSalesforce.com(SFDC) Configuration, Customization,Security
Access,Creating Profiles,Roles,Users,PermissionSets,Page layouts,Email Services,
Workflowsand Approvals,Relationships,Data loader.
3.9 years of programming experience asan Oracle PL/SQL DeveloperinAnalysis,Designand
ImplementationofBusinessApplicationsusingthe Oracle Relational Database Management
System(RDBMS).
 Working as a Technology Analyst in Infosys from January 2015 to till date.
 Worked as a Senior Software Developer in Wipro InfoTech (Care IT Solutions PVT.LTD,
Crown Solution India Limited) From May 2013 to January 2015.
 Worked as a Software Engineer in Hexaware Technologies Ltd. from November 2011 to
March 2013.
 Worked as a Software Engineer in Thasor Infotech from June 2009 to October 2011.
 Workedas a wiring and testingEngineerinProdek Lektronics P Ltd. from May 2005 to April
2006.
Strong Implementationand Integrationexperience usingCustomobjects,Triggers,workflows,
workflowrules, Approvals, Visual Force Pages and Apexclasses.
Experience workingwith Data Loader, Import wizard, Batch Apex,DML, SOQL, SOSL and
Salesforce.comSandboxenvironments.
Excellentwork experience indesigningof customfields, page layouts, custom Tabs, custom
reports, report folders,WebServices, Snapshots,Dashboards and various other components
as per the clientand application requirements.
Expertise inClient-ServerapplicationdevelopmentusingOracle 10g/9i, PL/SQL, SQL *PLUS,
TOAD and SQL LOADER, SQL Developer, Developer2000, HPQC, Maestro, Erwin.
DevelopedComplexdatabase objectslike Stored Procedures,Functions,Packagesand Triggers
usingSQL and PL/SQL.

2. Loaded Data into Oracle Tablesusing SQL Loader
Expertise inDynamic SQL, CollectionsandExceptionhandling.
CreatedTables, Views, Joins,Constraints, Indexes,Table Partitioning,MaterializedViews,
Query Re-Write,RefCursor,External Tablesand SQL performance tuning.
Committedto excellence,self-motivator,quick-learner,team-player,anda prudent developer
with strong problem-solving,analytical skillsandcommunication skills.
Technical Skills
Platform : Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components
and Controllers),Apex WebServices, Workflow and Approvals,Dashboards,
Reports, Custom Objects, Batch Apex, Collections
Databases : Oracle 9i ,Oracle 10g
VersionControl
Tools
: Tortoise SVN
Languages : Apex, SQL,PL/SQL,HTML5
Tools : Data Loader, TOAD, SQL *Plus,HPQC,Maestro,Erwin,SQL Developer
GUI Tools : Developer2000 (Forms6i,10g and Reports6i,10g)
Operating Systems : Windows 95/98/XP/7/8
Experience Summary
Project- SFDC HCM Implementation
Company : Infosys
Designation : Technology Analyst
Client : Suzlon
Team Size : 15
Role : Salesforce Developer
Duration : February 2015 to till date.
Environment : Customobjects, Relationships,Users,Profiles,PermissionSets,SOQL,SOSL, Visual
Force (Pages, Component and Controllers), Apex Triggers, Data Loader, Import
wizard, Batch Apex, Java Script
Description
Suzlonis one of theleadingrenewable energysolutionsprovidersinthe world.Theyare producing
the wind mills steel towers, Blades, nacelle and foundations. The Salesforce CRM application is
implementingtoconsolidate HRmanagementsforall the regions.We are workingonemployee’spayroll,
loans, Attendance, leave balance, Form Q, Form S, Salary JV and employee details objects. Financial
servicesandsupplychain managementapplicationsare integratedwithSalesforce tocapture the loans,
reports, ware house, inventory and shipment details.

3. Responsibilities
CreatingWorkflow Rulestoautomate Tasks,Email Alerts,FieldUpdates,time-dependent
actionsand OutboundAPIMessages.
CreatingData ValidationrulesandFormulasasperbusinessrequirement.
DefinedOrgwide defaulttorestrictaccess fromusers.
Responsible forall the activitiesrelatedtoconfiguringDataLoader,uploadingdatainCSV files
intosalesforce.com,checkingforthe correctnessof the data.
DesignedanddevelopedVisualforce pagesbasedonthe businessrequirements.
CreatedandusedEmail templatesinHTML and Visualforce.
UsingSOQL and SOSL withconsiderationtoGovernorLimitsfordata manipulationneedsof the
applicationusingplatformdatabase objects.
Designed anddevelopedApexClasses,ControllerClasses,extensionsandApex Triggersfor
various functional needsinthe application
DevelopingSOQLandSOSL queriestogetdata fromdifferentrelatedobjects.
CustomizingPage layoutsforStandard, CustomobjectsandassignedRecordTypes.
CreatingnewUserAccountsand assignedProfilesaspertheir role inrole hierarchy.
Workedwithvarioussalesforce.comStandardobjectslike Chatter,Profile, Reportsand
Dashboards.
DefinedLookupandmaster-detailrelationshipsonthe objectsandcreatedjunctionobjectsto
establishconnectivityamongobjects.
Project- Case Net360 and Provident Fund
Company : Wipro InfoTech Limited
Designation : Senior Software Developer
Client : SPIC
Team Size : 7
Role : Salesforce and Oracle Developer
Duration : May 2013 to January 2015.
Environment : SaleForce.com platform, Visual Force Pages, Apex triggers, Data Loader, Batch
Apex, Permission Sets, JavaScript, Sandbox data loading, Oracle 10g, Toad, SQL
Developer, SQL Loader.
Description
Case Net360
This application was developed to manage the cases for organization. It is an automated
escalationprocessinplace inordertoescalate certainrecordsthatremainunhandledorunaddressedfor
a specific period of time. Case Escalation Rules respect Business Hours in Salesforce and we can define
what Business Hours should be considered while escalating a case on each rule entry.

4. Provident Fund
Providentfund applicationwasdevelopedtomanage the employee’s loanand wages.Member
balance isthe majorform.Where itcoversthe live employeeandemployeramountandinterestrecords.
The importantaspectsare general ledger,employee recovery,bankbook,daybook,cumulativeinterest,
non-refundable loan and trial balance.
Responsibilities
DevelopedandconfiguredvariousCustomReportsandReportFoldersfordifferentuserprofiles
basedon the needinthe organization.
DesignedanddevelopedVisualforce pagesbasedonthe businessrequirements.
DevelopedApex Classes,ControllerClassesandApex Triggersforvariousfunctional needsinthe
application.
Providedcustomreportsanddashboardstosupportthe needsof the usersand executives.
CreatedCustomProfiles,PublicGroupsandRolestodistribute userrightsandfunctionality.
Creatednewuseraccountsand configure Salesforce.comtofitsecurityneedsatthe userand
organizationlevels.
Workedon variousSalesforce.comstandardobjectslike Cases,ReportsandDashboards.
Createdemail templates,approvalprocesses,approvalpage layoutsanddefinedapproval
actionson themto automate the processes.
Createdworkflowrulesanddefinedrelatedtasks,time triggeredtasks,email alerts,filed
updatestoimplementbusinesslogic.
Developed the SQL*Loader scripts to load data into the tables from the flat files.
Createdscriptstocreate newtables,views,queriesfornewenhancementinthe applicationusing
TOAD.
Performed several DDL, DML and TCL operations.
Createdindexesonthe tablesforfasterretrieval of the datatoenhance database performance.
Used Pragma Autonomous Transaction to avoid mutating problem in database trigger.
Project- Nucleus AMS (Absence management system)
Company : Hexaware Technologies Ltd.
Designation : Software Engineer
Client : Aon Hewitt
Team Size : 10
Role : Database Developer
Duration : December 2011 to February 2013
Environment : Oracle 10g, Toad, SQL Developer, Erwin tool, SVN,HPQC, Maestro, SQL Loader
Description
The customer is an internal 3rd party, is a proprietary, web-based technology that integrates data,
analytics,case management,andcommunications.ItisusedbyAbsenceManagement'scustomerservice
and case and clinical managementteamsto manage a client'sshort-termdisability,long-termdisability,
and leave of absencesevents.Atthistimewe supportAbsenceManagementforemployeesinthe United
States of America and Canada.

5. Responsibilities
Createdscriptsto create newtables,views,queriesfornew enhancementinthe application
usingTOAD.
Createdindexesonthe tablesforfasterretrieval of the datatoenhance database performance.
Creationof database objectslike tables,views,materializedviews,proceduresandpackages
usingoracle toolslike Toad,PL/SQLDeveloperandSQL* plus.
HandlederrorsusingExceptionHandlingextensivelyforthe ease of debugginganddisplaying
the error messagesinthe application.
UsedPragma AutonomousTransactiontoavoidmutatingproblemindatabase trigger.
Extensivelyusedthe advancedfeaturesof PL/SQLlike Records,Tables,Objecttypesand
DynamicSQL.
Workedon SQL*Loaderto loaddata from flatfilesobtainedfromvariousfacilitieseveryday.
DevelopedPL/SQLtriggersandmastertablesforautomaticcreationof primarykeys.
Designedlogical andphysical datamodelsforstarand snowflake schemasusingErwin.
Wrote sequencesforautomaticgenerationof unique keystosupportprimaryandforeignkey
constraintsindata conversions.
DesignedDataModeling,DesignSpecificationsandtoanalyze Dependencies.
Project-Wind Mill Tracking System
Company : Thasor InfoTech
Designation : Software Engineer
Client : Pioneer Wincon
Team Size : 4
Role : Oracle Forms Developer
Duration : August 2009 to October 2011
Environment : Oracle 9i, Oracle Forms 6i, Oracle Reports 6i, SQL, PL/SQL, TOAD, SQL *Plus,
Developer 2000.
Description
Thisprojectmainlydealswiththe managementof the database forthe windmill.Thisprojecthandle
variousformsforthe modulessuchasAccounting,Sales, Materials,Marketingand Production.The
reportis generatedbymonthlywiseanddaily wise.The formprovidesthe userto search,based onthe
searchcriteria.
Responsibilities
Developed Reports and PL/SQL Packages to monitor revenue earnings and expenses.
DevelopedcustomizedFormslikecustomerandsuppliermaintenance,bill,receipt,invoice,debit
and credit notes.
Used Forms 6i to create Group, Ledgers, Vouchers and Bank Reconciliation statements.
Involved in writing Procedures, Functions, Packages, Database Triggers, Created Lov’s, Record
groups and Libraries.

6. Import Data from flat files to database through staging tables using SQL LOADER.
Enforced database integrity using primary keys and foreign keys.
Performed performance tuning of the SQL queries by eliminating redundant joins, creating
functional indexes, removing redundant code.
Experienced in Dynamic SQL, PL/SQL Collections and Exception handling.
Backend Programming using Oracle 9i, screen designing using Forms 6i and developing reports
using Reports 6i.
Work experience in creating Database links between two different databases.
Involved in development, maintenance of Triggers, Joins, Cursors and Views.
Involved in Unit testing and Integration testing of forms and reports.
Project-Electronic Voltage Stabilizer wiring and testing
Company : Prodek Lektronics Pvt Ltd
Designation : Apprentice
Client : Whirlpool
Team Size : 20
Role : Wiring and testing
Duration : May 2005 to April 2006
Responsibilities
TestingandWiringof stabilizers.
Powercircuitboardtesting.
Highvoltage testing.
Education Summary
BE Computer Science & Engineering , VINS Christian College, Nagercoil, Anna University, Tamil
Nadu, Year of Passing : 2009, Percentage : 69
Diploma in Electronics &Communication Engineering, MGPT Nagercoil, Board of Technical
Education, TamilNadu, Year of Passing: 2005, Percentage: 74
Diplomainfire &SafetyEngineering,TrinityPGCollege,Thingalnagar,TamilNadu, Yearof Passing:
2003, Grade: B
12th
, GOVT HSS Eraniel, TamilNadu, Year of Passing: 2002, Percentage: 66
10th
, ST. James HS Valiyavilai, Year of Passing: 1999, Percentage: 71
Personal details
Date of Birth : 22-11-1983
Sex : Male
Nationality : Indian
Marital Status : Married
Languages Known : English,Tamil,Malayalam
All of the above informationiscorrectto the bestof my knowledge.
RobertS