1. LISA BOLLINGER
12033 60th
Ave SE
Snohomish, WA 98296
Home (206)428-6077 Mobile (206)949-5290
lbollinger3@gmail.com
OBJECTIVE
A position utilizing my experience in finance, analytics, loss prevention, marketing and
customer service
EDUCATION
Bachelor of Business Administration, Major: Marketing Graduated July, 2003
Georgia Southern University
QUALIFICATIONS
• Skilled in financial analysis and data mining
• Skilled in Microsoft Office
• Familiar with SOX compliance standards
• Familiar with SAP
• Excellent interpersonal and communication skills
• Excellent organizational skills
EXPERIENCE
Coca-Cola, Bellevue, WA, 2011-Present
Vending Operations Auditor:
• Responsibilities include safeguarding company assets, compliance with company
vending field audit requirements by conducting vending machine audits and
investigations, analyzing audit data for trends in outlet activity in order to support
audit execution, identify root causes of loss on routes through analysis,
communicate results of audits and analysis to Internal Control, provide training on
audit and analysis process, and assist in independent audits and counts on
warehouse operations.
Achievements
• Investigated and solved an internal theft case, with the conclusion being a
recovery of lost assets.
• Investigated and assisted in an external theft case with the result being that the
suspects were apprehended and recovery of lost assets.

2. • Improvements in route variances over each quarter that audits have been
conducted.
Macy’s, Bellevue, WA, 2007-2011
Loss Prevention Detective and Sales Professional:
• As a Loss Prevention Detective, responsibilities included safeguarding company
assets by investigating and closing both external and internal fraud and theft
cases, partnering with local law enforcement to ensure lost assets were recovered,
conducting department audits to ensure that measures were up to standard for
protecting company assets from loss, investigating logistical and paperwork losses
to recover company assets.
• As a Sales Professional, responsibilities included providing excellent customer
service, gaining customer loyalty with Macy’s STAR Rewards program, knowing
and being able to enthusiastically sell our products, and mentoring other Sales
Professionals.
Achievements
• Directly assisted on a large internal fraud case which resulted in a $30,000
recovery for the company
• Consistent external apprehensions
• Consistent enrollments in Rewards program
Hertz, Seattle, WA 2004-2007
Assistant Store Manager and Manager Trainee Program:
• As an Assistant Store Manager, responsibilities included handling sensitive
customer service situations, implementing marketing to key business accounts,
local fleet management, maintaining office operations by reviewing daily sales
reports, office payroll, and mentoring Management Trainees in sales and office
operations.
• As a Manager Trainee, responsibilities included providing excellent customer
services, maintaining a high level of sales, and learning how to maintain office
operations and fleet management.
Achievements
• Gained a key business account with a nearby Auto Body shop which previously
used a competitor
• Consistently maintained high sales numbers
• Was put in charge of implementing an office marketing plan, which included
weekly visits to all of our key business accounts and delegating marketing
responsibilities to all of our staff.