1. CHRISTOPHER B. EDWARDS
Address: 806B Village Drive, Ridge, NY 11961, Cell: (631)624-3843, Email: spartanedw@gmail.com
OBJECTIVE
To use sales,customerandteam managementexperience togenerate optimal operationsresults to
achieve everincreasingcustomersatisfactionandsalesfigures.
KEY SKILLS
Retail Store Operations P&L Management
BudgetingandCostControl CustomerService
InventoryManagement Training& Supervision
PROFESSIONAL EXPERIENCE
AutoZone,Mastic,NY - Manager May 2014 – Present
I am responsibleformanagingthe daytoday operationsof the store includingthe monitoringand
schedulingof 15 staff members.Ileadthe teamto deliverexceptional customerservice inademanding
and everchangingenvironment,producing$75,000 - $85,000 weeklysalesvolume.Iensure thatthe
store is operational atall timesandthe range of productsavailable anddisplayed,meetretail and
commercial consumers’needs.
AutoZone,Brentwood, NY - Manager May 2011 – May 2014
I was responsible formanagingthe daytoday operationsof the store includingthe monitoringand
schedulingof 8staff members.Ileadthe teamto deliverexceptional customerservice inademanding
and everchangingenvironment,producing$45,000 weeklysalesvolume.Iensuredthatthe store was
operational atall timesandthe range of productsavailable anddisplayed,metconsumers’needs.
 Increasedcustomeraccountsandsales by 20% withinthe first3 monthsof managingthe store
 Acknowledgedasthe regional expertininventorymanagement
 Viewedasakeyresource inthe trainingof othermanagersfrom variousregional store locations
 Successfullymanagedtwoseparate store locationsduringaperiodof six monthtransitional
period
 Recruit,interview,train,appraiseandsupervise staff usingkeyperformance indicators
 Supervise andtrackthe store logistics: Incominggoods,outgoingfreight,determineminimum
re-orderlevels
 Analyze store salestrends toforecastinventorylevels
 Performdiagnostics, plannedmaintenance,andtrouble shootingof the businesscomputingand
auxiliarysystems.
 Respondtocustomercomplaintsandcomments toensure industryleadingcustomer
satisfaction
 Exhibitstrongsalessupport,projectmanagement, staff leadershipandtrainingskills

2. AutoZone, Ridge, NY– AssistantManager March 2009 – May2011
 Chargedwith the day to daymanagementof six staff members,includingthe openingand
closingof the store
 Performedinventorychecksbyreconcilingthe recordstoinventoryonhand
 Delegatedtasksto staff members inordertoappropriatelyaddresscustomers’needs.
 Resolvedcustomerandstaff concerns relatedtodailyoperations
Applebee’s,Michigan–AssociateManager(part-time) January 2008 – July 2008
Resolvedcustomercomplaintsaboutfoodorservice.Made sure thatkitchenanddiningareaswere
cleanedaccordingtostandards.Oversaw eachshift.Monitoredactionsof the staff andcustomersto be
sure that safetystandardswere adheredto.
Applebee’s,Michigan –Waiterand WaitStaffTrainer September 2006 – January 2008
Chargedwiththe trainingof Wait Staff of 12 individuals.Trainedcovering customerservice staff,took
ordersand dealtwithpatronsonbehalf of Applebee'semployer. WaitStaff leantaboutfoodsafety,
sanitationproceduresandstate'spublichealthpolicies.
COMPUTER SKILLS
Pointof Sale (POS) System BusinessComputerSystemsDiagnostics
MicrosoftExcel,Word,PowerPoint Linux Managers’OperationMenu
AWARDS AND ACCOMPLISHMENTS
2013 Extra MilerAward President’sClubAward
FY 2013 Regional BrentwoodPositive SalesComp
CERTIFICATION
Automotive Service of Excellence (ASE) Certification
EPA Section609 AuthorizedRefrigerantRecoveryTechnician
InterviewSkillsWorkshop
EDUCATION
AndrewsUniversityMichigan,2006
Bachelorof Science inGeneral Education
Major: Aviation
Minor: Automotive Mechanics
References Available Upon Request