1. Eric William Mann
8420 N.W. 81st
Terrace Phone: 816-616-5071
Kansas City, MO 64152 ems.ericm@yahoo.com
Qualifications
• Seven years Project Management experience in the disaster restoration industry
• Ability to maintain strong interpersonal relationships with customers, adjusters and staff
• Operated effectively in an 24 -7- 365 emergency work environment
• Over 20 years in direct sales, business development, supervision and personal training
• Developed and implemented company policies, procedures, methods and systems
• Strong leadership skills including team development, coaching, and evaluation skills
Professional Work History
Owner/Project Manager – EMS Restoration Company, Inc. 08/06 – 01/15
• Started, built, and sold a successful emergency service restoration company
• Planned, executed, and evaluated all operational aspects of the company
• Marketed and promoted company services to obtain business-to-business referrals
• Utilized communication skills and a high level of professionalism to achieve customer satisfaction
• Negotiated contracts and estimates with vendors, sub contractors, and adjusters
• Hired, trained and supervised team members
• Strategically allocated company resources to meet ever changing demands on time, personnel, and
equipment
• Maintained detailed logs, photos, and psychrometric readings of all projects and communicated this data
electronically in a timely and professional manner
• Utilized Xactimate software to prepare detailed estimates of work completed
• Managed company resources including payroll, invoicing, and collections
• Adhered to industry and state regulatory guidelines to ensure company’s compliance with current
regulations, always acting in accordance to rigid ethical considerations and values of the company
• Earned IICRC certifications in Fire Restoration, Water Restoration, and Applied Structural Drying
• Led mitigation teams in response to out of town catastrophic events
District Sales Manager – Midwest Distributors, Inc., Miller Brewing Company 11/91 – 08/06
• Recommended and established programs to enhance product appeal in multiple diverse target markets
• Solicited and increased product awareness to ensure all supplier programs and promotions were current and
actively competitive in space, price, and position
• Managed multiple route salesmen in order to maintain retailer and company expectations and guidelines
• Trained and evaluated route salesmen on company policy, product handling, proper rotation practices,
safety, identifying opportunities in the field, and company values
• Utilized problem solving skills daily to ensure standards were adhered to and satisfaction was achieved for
both the retailer and the supplier
• Designed, sold in, and managed resets of products shelf space using plan-o-gram schematic software
• Developed and maintained strong interpersonal relationships with decision makers and account
management in assigned territories
Education
Bachelor of Arts – Business Administration – Marketing / Management
Park University – Parkville, MO
IICRC Certifications: Fire, Water, Applied Structural Drying
RRP Certificate